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CLIENT SUCCESS STORY
Dominium
Dominium is one of the nation’s most innovative affordable housing development and management companies. Headquartered in Dallas, Dominium is focused on real results and long-term value. The company expects to become the country’s pre-eminent developer, owner, and property manager of high-quality, affordable housing. Dominium was founded more than 50 years ago and now manages more than 40,000 units in 19 states. With a professional staff of more than 1,200 employees, Douminium is dedicated improving communities across the United States.
Yardi Verification Services helps us make applying for an affordable housing apartment as easy as applying for any of our market rate units.
Meg Tibbs
Senior Vice President of Property Enablement, Dominium
With Verification Services, you’re going to get the exact piece of income and asset information you need which is convenient and saves a bunch of time both for the applicant and the site.
Meg Tibbs
Senior Vice President of Property Enablement, Dominium
Products featured
The benefits
By integrating Verification Services into its existing Yardi platform, Dominium eliminated repetitive manual steps from how its team verifies income and assets of applicants and residents. With Yardi Verification Services, Dominium gets verified data from payroll and financial institutions, removing the need for staff to collect and confirm the accuracy of submitted paper documents. Dominium’s average application processing time is now reduced from roughly 30 days to 12 days, and Dominium expects that to continue to decrease as more sites adopt Verification Services. Its site teams now focus more on resident relationships and less on administrative work.
The company
Dominium is a national affordable housing provider managing nearly 40,000 units nationwide, spanning the Midwest, Southeast, and Mountain West. The organization primarily operates Low-Income Housing Tax Credit (LIHTC) communities, with select Project-Based Section 8, Section 811 and local housing programs, as well as a small portfolio of market-rate homes.
A long-time Yardi client, Dominium runs its operations on Yardi Voyager and related solutions, supporting more than 200 site teams across the country.
The challenge
Manual verification delayed move-ins and strained staff resources
Before implementing Yardi Verification Services, Dominium’s site teams managed a slow, paper-heavy verification process. Income and asset verification could take anywhere from two weeks to 45 days.
Teams faced incomplete pay stubs, missing bank statement pages and long delays waiting for responses from large financial institutions. The process consumed valuable staff time and increased exposure to fraudulent documentation.
The solution
Yardi Verification Services simplifies, secures and speeds up verification
Mitigate the costly risks of fraud, certify households faster and save staffing costs. Get upfront income verifications and verified asset data for your applicants and residents.
The story
Efficiency and trust through digital transformation
With operations spanning 200 properties, consistency and efficiency are critical for Dominium. Its teams work together in Yardi Voyager every day, using connected tools to manage compliance, revenue and budgets.
Verification Services is helping Dominium modernize affordable housing operations by replacing paper documents with secure, automated verifications. While some applicants and staff were initially hesitant to use online verification links, training and clear communication helped boost adoption.
Dominium’s leadership views Verification Services as a key step toward faster, fairer and more accessible housing for all.
“Yardi Verification Services helps us make applying for an affordable housing apartment as easy as applying for any of our market rate units,” says Meg Tibbs, senior vice president of Property Management Enablement at Dominium.