Voyager Suite
Breeze
Virtuoso
Investment Suite
RentCafe Suite
REACH by RentCafe
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Elevate Suite
Procure to Pay Suite 
Energy Suite
Aspire
RightSource
Care Suite
Matrix
ScreeningWorks Pro 
CommercialEdge Suite 
Yardi Kube Suite
Yardi Corom
TenantShield
Simplify tenant insurance coverage & tracking
TenantShield manages risk and increases staff efficiency with a complete insurance compliance and tracking solution. Choose the service level that meets your needs.
Features
Ensure tenant compliance
Monitor compliance at a glance with a user-friendly dashboard. Promote compliance and safety with comprehensive searches of government watch lists and verification services. TenantShield follows your custom rules for insurance coverage, OFAC screening and more. Identify at-risk tenants and develop management strategies.
Streamline your processes & save time
Simplify tenant communications via a CommercialCafe Tenant Portal. Save time with automated verification and monitoring using our data sourcing. Automated screening and follow-ups boost efficiency, letting your team focus on core operations.
Empower your staff
Find compliance records quickly in Voyager. Enable easy online enrollment through CommercialCafe Tenant Portal. Full integration with Voyager offers a one-stop shop for tenant and COI management.
Choose your service level
Choose between two service levels to boost compliance and cut costs: TenantShield Self Service or TenantShield Full Service. Self Service connects CommercialCafe Tenant Portal and Voyager 8 for insurance tracking, with your team managing COI verification. Full Service lets our experts handle the process, providing visibility into tenant compliance.
Resources
FAQ
Your organization sends a request to the tenant. The tenant uses the tenant portal to upload documentation and provide agent/broker information to TenantShield. Once the policy information is recorded, tenants can receive an automated request to provide updated insurance information.
Yardi insurance experts verify and validate the tenant COIs based on the compliance checklist and the tenant’s specific requirements, as entered into TenantShield. The compliance checklist is a set of rules that the service team uses to score insurance certificates. We create this checklist in consultation with the property manager during implementation.
TenantShield details the necessary corrections. Options include:
Overriding compliance requirements
Assigning the request to an internal contact for follow-up
Sending TenantShield a corrected document or broker information
Sending the request back to the tenant for corrections
Up to three automated reminders can be sent to the tenant. If a tenant still does not respond, you have the option to assign the request to an internal contact for follow-up.
Automated requests can be sent when policies are expiring.
A request can be sent directly to TenantShield. The TenantShield team engages directly with the agent/broker and score documents to determine compliance.