RentCafe CRM IQ

Manage prospects, applicants & residents

CRM IQ supports the full leasing and resident lifecycle with a customer-centric CRM. One dashboard provides visibility into customer and property insights, making conversions and renewals easier than ever.

A multifamily CRM solution being shown on a desktop monitor

Features

A CRM dashboard showing statuses for prospects, applicants, and residents

Be customer-centric

Convert leads faster and drive renewals with a customer-centric CRM that supports every stage of the customer journey. Automate lead nurturing, follow-ups and reminders, while managing move-ins, maintenance and renewals for residents — all in one dashboard.

A CRM dashboard showing different leasing metrics

Centralize & streamline

Get full access to customer insights and availability across your portfolio. Drive conversions with cross-selling, simplify the renewal process and give staff more time to deliver exceptional customer service.

A multifamily CRM dashboard showing a leasing agent's daily tasks

Support leasing staff

Keep your team on track with an intuitive dashboard that highlights the next actionable step for prospects, applicants and residents. View new leads, ongoing conversations and to-dos in one place. Automated alerts ensure appointments and follow-ups are never missed.

An apartment CRM's communication hub being shown against a resident communicating with the leasing staff via smart phone.

Catch every inquiry

Pair CRM IQ with Chat IQ to enhance conversions and satisfaction. Automate responses across all channels while gaining full visibility into customer interactions. Easily manage calls, chats, texts and emails from a central communication hub.

A multifamily customer relationship management (CRM) software displaying marketing metrics

Optimize marketing

Track and analyze your marketing performance. Pinpoint top conversion sources, identify your highest-performing lease channels and evaluate vendor costs.

Testimonials

  • Carrie Bakke

    Carrie Bakke

    Lund Living

  • Arlene Delgado

    Arlene Delgado

    Highmark Residential

  • Desiree Hiatt

    Desiree Hiatt

    Lund Living

Everything's in one place

Our teams like being able to see everything on one user-friendly dashboard. They have everything they need at their fingertips in one place.

Simplifies leasing tasks

CRM IQ really breaks down the tasks of a leasing specialist in a very simple form.

Incredibly user-friendly

CRM IQ has an incredibly user-friendly dashboard where our data can easily flow from one Yardi solution to another. My team sees everything they need without toggling between systems. It’s a game changer!

Resources

Leasing teams never miss a lead with RentCafe CRM IQ

FAQ

How does RentCafe CRM IQ’s centralized leasing approach improve property management?

RentCafe CRM IQ’s centralized leasing approach improves property management by consolidating all leasing activities into one platform. This centralization allows property managers to easily track and manage leases, monitor performance and ensure a smooth leasing process for both prospects and residents.

How can property managers benefit from using a multifamily CRM like RentCafe CRM IQ?

Property managers can benefit from RentCafe CRM IQ because it will streamline their operations and improve efficiency. The software offers tools for prospect management, automated lead nurturing and centralized leasing. It helps reduce manual tasks and allows managers to focus on providing excellent service to residents.

How does RentCafe CRM IQ enhance lead management for apartment communities?

RentCafe CRM IQ offers advanced lead management software that helps apartment communities track and nurture leads efficiently. By automating follow-ups and providing detailed insights into prospect interactions, it ensures no lead is overlooked, ultimately boosting leasing success.

What makes RentCafe CRM IQ a customer-centric CRM solution for residential properties?

RentCafe CRM IQ is designed with a customer-centric approach, focusing on enhancing the resident experience throughout the leasing lifecycle. It centralizes all resident interactions, making it easier for property managers to provide personalized services and maintain strong relationships with residents.

In what ways does RentCafe CRM IQ support the entire resident lifecycle?

RentCafe CRM IQ supports resident lifecycle management by offering features that cover every stage, from initial contact to lease renewal. It helps property managers track interactions, manage service requests and ensure timely communication, enhancing the overall resident experience.

How does RentCafe CRM IQ integrate with other Yardi solutions for property management?

RentCafe CRM IQ seamlessly integrates with other Yardi solutions, providing a comprehensive property management ecosystem. This integration allows for a unified platform where property managers can access all necessary tools and data, ensuring smooth operations and better decision-making.

What are the benefits of using RentCafe CRM IQ for automated lead nurturing in residential properties?

The benefits of using RentCafe CRM IQ for automated lead nurturing include increased efficiency, higher conversion rates and improved prospect engagement. The software automates follow-up communications, ensuring timely and consistent interactions with potential residents, which helps in converting leads into leases.