MULTIFAMILY
RentCafe Concierge IQ
Provide instant customer service
Concierge IQ enables amenity reservations, deliveries, guest authorizations and more — all from one place.

Features

Provide excellent service
Enable residents to submit away notices and sign up for various services like mail holds and pet care in addition to in-unit services. Easily bundle services for a more cohesive resident experience.

Grant seamless amenity access
Get full control over requests and availability. Allow residents to book clubhouse or hospitality spaces directly through the RentCafe Resident Portal, streamlining the process and keeping you in control.

Manage packages effortlessly
Track all packages and deliveries in one place. Automatically notify residents when a package arrives and have the option to offer in-unit package deliveries for more flexibility.

Simplify guest authorization
Easily grant access for dog walkers, vendors and more. Combine with ID Verify to authenticate identities and ensure guests are who they say they are.

Keep residents informed
Easily share important updates with a customizable onsite display. Provide real-time information on packages, amenities, announcements and more.
Deliver instant customer service with Concierge IQ
FAQ
Apartment concierge software, like RentCafe Concierge IQ, offers a range of resident concierge services that streamline communication and provide personalized assistance. This enhances the overall resident experience by making it easier for residents to access services, request maintenance, and stay informed about community events.
In-unit service software simplifies the management of resident requests and maintenance tasks. It allows property managers to efficiently track and respond to service requests, ensuring timely resolutions and improving resident satisfaction. Additionally, it helps in automating routine tasks, freeing up time for property managers to focus on more strategic activities.
Smart apartment services integrate technology to provide convenience and efficiency for both residents and property managers. For residents, it means seamless access to services and information. For property managers, it means streamlined operations, better data management, and the ability to offer innovative services that attract and retain residents.
Automation in a concierge management system is crucial for improving efficiency and accuracy. It reduces the manual workload for property managers by automating routine tasks such as service request tracking, communication, and scheduling. This ensures that residents receive prompt and consistent service, enhancing their overall experience.
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