Mobile notification and recording application empowers maintenance workers to provide fast, efficient service to apartment residents
SANTA BARBARA, CALIF., Oct. 16, 2013 – Yardi Systems Inc. announced today that Associated Estates Realty Corporation (NYSE NASDAQ: AEC) will deploy Yardi Maintenance Mobile™ at the company’s 51 properties located in 10 states across the U.S.
“Yardi Maintenance Mobile is one of many products in our business-wide multifamily solution designed to help our clients provide excellent customer service. It is gratifying when we know clients like Associated Estates can rely on our products to help them provide the best possible service for their residents,” said Terri Dowen, senior vice president of sales for Yardi.
The official slogan of Associated Estates is “Great Living – It’s What We Do®” and it encapsulates the company’s dedication to providing unequaled service to its residents. Yardi Maintenance Mobile will offer Associated Estates’ service technicians the convenience of creating, updating, and closing work orders from a smartphone or tablet.
Yardi Maintenance Mobile, which is available for Apple®, Android™and BlackBerry®devices, provides instant notification of assigned work orders on technicians’ devices. When updating work order records, technicians can enhance them by attaching photos and voice notes on devices that support camera and voice recording functionality. Results and attachments are automatically updated in Associated Estates’ Yardi Voyager® property management and accounting system.
“Maintaining our apartment communities to our residents’ high standards means minimizing any possible delays in fixing something that needs immediate attention. Our service teams are no longer tethered to the office and the Yardi Maintenance Mobile notifications let them get the job done fast,” said Allen Ingram, chief technology officer for Associated Estates.
Now in its fourth decade, Yardi® is committed to the design, development and support of software for real estate investment management and property management. With the Yardi Multifamily Suite™, Yardi Commercial Suite™, Yardi Investment Suite™ and Yardi Orion™ Business Intelligence, the Yardi Voyager® platform is a complete real estate management solution. It includes operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility. Yardi is based in Santa Barbara, Calif., and serves clients worldwide from offices in North America, Asia, Australia, Europe and the Middle East. For more information, visit www.yardi.com.
Trade Media Contact: Joel Nelson 805.699-2040, ext. 1255