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CLIENT SUCCESS STORY
BRG Realty Group
BRG Realty Group is a locally owned and operated property management company with over 8,500 apartment homes across more than 45 communities in Ohio, Kentucky, and Indiana. Known for their long-term ownership and commitment to quality, BRG emphasizes innovative management and resident satisfaction through their "And We Care!" philosophy.
From 2021 to 2023, we recovered a little over $650,000, and by 2024, we’re projected to recover 86%. It’s real dollars we can take and put back into the properties.
Jessica Stevens
Director of Business Systems and Technology, BRG Realty Group
Every quarter, we now spend just 15 minutes discussing utilities instead of hours—typically highlighting overperformance against budget by tens of thousands of dollars.
Jessica Stevens
Director of Business Systems and Technology, BRG Realty Group
Products featured
The benefits
BRG saved 1,500 hours annually, increased utility cost recovery from 70% to 81% and gained more than $650,000 through automated utility invoice processing.
The company
BRG Realty Group, LLC is a multifamily property management company serving Greater Cincinnati, Columbus, Dayton and regions of Kentucky and Indiana. Focused on building high-quality communities, BRG provides dependable service to residents, team members and business partners. As the company expanded, it faced new operational challenges that required smarter, more scalable solutions.
The challenge
Rapid growth required a smarter approach to utility management
BRG needed to streamline utility operations to support portfolio expansion without increasing headcount. Their existing utility processes relied heavily on one employee nearing retirement, creating risk and inefficiencies. The accounting team was stretched thin, and utility cost recovery was not keeping pace with rising expenses. The company sought a solution that would improve accuracy, reduce administrative work and support future growth.
The solution
Yardi Energy Suite
BRG implemented Yardi Energy Suite to automate utility billing, streamline reporting and gain visibility into property-level performance. The suite unified key functions, reducing manual input and creating more accurate resident billing. With real-time data and powerful reporting, BRG empowered its team to identify issues faster and make informed decisions that supported long-term financial success.
The story
Efficiency gains drive major cost recovery & time savings
To ease the burden on its accounting team and reduce risk, BRG turned to Yardi Energy Suite. Director of business systems and technology Jessica Stevens led the transition, recognizing that manual processes were no longer sustainable. Though the shift initially caused uncertainty for the AP team, the results quickly changed minds. As Stevens put it, the team “never wants to go back.”
With automation in place, BRG saved approximately 1,500 hours annually by eliminating manual utility oversight. This freed up resources to focus on core business goals. Cost recovery from resident utility billing increased from 70% in 2021 to over 81% in 2023, with projections hitting 86% in 2024.
The financial impact was clear. While utility expenses rose by just 7%, utility-related revenue grew by 16.5%, resulting in more than $650,000 in net gains. Yardi Pulse Reports also played a key role, giving BRG access to real-time energy data that allowed the team to detect leaks, spot equipment malfunctions and resolve issues before they became costly problems.
The move to Yardi Energy Suite marked a significant step forward for BRG. By reducing manual work, improving recovery rates and gaining actionable insights, the company strengthened its ability to scale operations and deliver value across its portfolio.