CLIENT SUCCESS STORY

WSH Management

WSH is committed to expanding its footprint in the independent senior living and affordable housing industry. Its main focus is maintaining impeccable levels of satisfaction for residents, on-site property staff and owners.

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The benefits

A centralized operating platform helps WSH prevent data conflicts and doesn’t rely on time-consuming syncs between systems. Managing all layers of affordable housing subsidies in a single solution makes it easier to produce compliance reports. WSH staff benefit from a consistent interface that simplifies daily tasks with best practices-based workflows.

The company

WSH Management is based in Irvine, Calif. and has more than 20 years of experience in residential property management. The WSH team manages a mix of affordable and market rate housing for multifamily and senior living households throughout its region.

The challenge

Finding efficiency with technology

As a third-party affordable housing property manager based in Southern California, WSH has firsthand knowledge of the rising costs and increasing complexities of affordable housing management and compliance. Seeking greater efficiency, WSH chose to centralize its operating environment to give its team easier access to consistently accurate data.

The solution

Yardi Affordable Housing Suite

WSH uses several components of the Yardi Affordable Housing Suite for its mixed portfolio of residential housing units. WSH keeps its affordable housing properties operating efficiently and in compliance with Yardi Voyager serving as the core solution and database.

The story

An all-in-one solution

WSH boosts productivity and simplifies workflows using the Yardi software environment. Its team benefits from digitized workflows for compliance, accounting and administrative services. WSH’s comprehensive approach to affordable housing technology creates measurable benefits and opportunities for the organization to continue to grow.

“It’s great to be able to use one integrated software platform to manage everything. I think the main benefit is that is saves us a lot of time, which leads to invaluable benefits for our staff, properties and residents,” said WSH President and CEO Anthony Sandoval.

Connecting to one database

Sandoval finds value in giving his team the ability to find all information in one operating solution rather than relying on inconsistent data syncs between standalone pieces of software. The Yardi Affordable Housing Suite is built to maintain a single version of the truth data strategy. That means there’s no need to sync or error check due to disparate database operations.

Mitigating rising costs

Finding, hiring, training and paying professionals is expensive – especially in the area of California where WSH operates. As WSH continues to grow in number of properties under its organization, the management team found that investing in Yardi software is more cost effective than creating new staff roles and attempting to find and retain qualified professionals.

Simplifying layered subsidies

Development costs in California can prohibit the growth of new affordable housing properties. Developers require layers of different subsidy types, each with their own compliance reporting mandates. Voyager helps WSH keep compliance processes accurate, streamlined and efficient. With those savings in place, WSH can find itself in a better position to expand its efforts to create attainable housing for households and seniors in the areas it serves.