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CLIENT SUCCESS STORY
CenterPoint Properties Trust
CenterPoint acquires, develops and manages state-of-the-art industrial facilities near major transportation nodes, ports and population centers in America’s top markets.
By centralizing operations, we save time and reduce errors which makes our workflow much smoother. Having all related information in one place has proved crucial for effective management and quicker decision-making.
Jennifer Plesnicar
Vice President of Financial Systems, CenterPoint Properties Trust
The biggest difference is that Yardi listens to clients. A lot of other companies are so big that the product is what you get as is, but Yardi genuinely takes client feedback.
Jennifer Plesnicar
Vice President of Financial Systems, CenterPoint Properties Trust
Products featured
The company
CenterPoint Properties Trust (CenterPoint) is a trusted partner to companies across the U.S. needing premium industrial real estate solutions. The company acquires, develops and manages state-of-the-art industrial facilities near major transportation nodes, ports and population centers in the country’s top industrial markets.
The challenge
Disjointed systems
CenterPoint struggled with inefficient manual processes and disparate systems. The company found it difficult to manage data and connect information to create efficient workflows. To solve these issues, they undertook a rigorous selection process to find an integrated solution to support the intricacies of industrial property management with the flexibility to adapt to market changes.
The solution
Yardi Construction Manager
CenterPoint improves project oversight and budget management along with increased visibility for their portfolio with Yardi Construction Manager. The solution integrates with the company’s Yardi Voyager platform to streamline communication between teams in the office and in the field. Actionable insights on budget details and project milestones help CenterPoint reduce risk. They also improve budgeting with end-to-end job forecasting including capital planning and potential project cost changes.
The story
Centralized data and processes
After a thorough evaluation process, CenterPoint implemented a suite of Yardi products tailored to industrial property management starting with Voyager in 2007, followed by Construction Manager in 2016 and additional modules in 2022 – 2025 (Yardi Facility Manager, Yardi Forecast Manager, Yardi Deal Manager, and Yardi Document Manager). Moving their operations to cloud-based solutions was a priority for the company especially during the COVID-19 pandemic that necessitated remote management. According to Jennifer Plesnicar, vice president of financial systems, “Yardi’s solutions have centralized our processes, making workflows easier for everyone.”
The company has noted streamlined operations, reduced time spent on manual work and improved efficiency across departments. In Plesnicar’s words, the ability to have all related information in one place has proved crucial for effective management and quicker decision-making. Plesnicar cited key benefits using the Yardi platform including enhanced data accuracy and availability, which enables better reporting and drives business decisions.
Improved project management and reporting
By adding Construction Manager, Forecast Manager and Deal Manager to their Yardi stack, CenterPoint has further improved communication and saved significant time on budgeting and project management. Direct improvements in property management workflows have led to better alignment with CenterPoint’s business goals and customer expectations.
“Before adopting Yardi, we juggled multiple systems that didn’t communicate well with each other, leading to inefficiencies and extra work. Since implementing Yardi, particularly Construction Manager, PayScan and other integrated tools, we’ve been able to manage everything from a single platform. This integration simplifies daily tasks, improves data accuracy and has enhanced our reporting capabilities significantly,” enthused Plesnicar.
A collaborative partnership
Plesnicar explained that Yardi was the clear choice for CenterPoint largely due to the company’s willingness to listen to client needs. In her words, the adaptability and responsive client service CenterPoint gets from Yardi has made their software provider feel more like a true partner in their ongoing operations. “Yardi seriously considers our feedback and works with us to adapt their tools to better suit our specific needs in industrial real estate management, which is widely beneficial for us,” added Plesnicar.
Optimized use of space and greener operations
The company also benefits from an enhanced ability to adapt to market changes, such as fluctuating lease terms. Integrated portals have greatly improved tenant communication and management workflows. Further, CenterPoint has optimized use of their spaces to minimize environmental impact and promote greener operations, including reduced transportation costs for their clients through strategic location management.
The benefits
CenterPoint Properties Trust gains business-wide efficiencies from its connected Yardi solutions including centralized data, time savings, more accurate budgeting and enhanced tenant communication.