VOYAGER SOCIAL HOUSING

Streamline housing operations and compliance

Simplify property management with Yardi Voyager Social Housing, your all-in-one platform for managing operations, accounting and province-specific program tracking. Enhance efficiency by integrating solutions for property maintenance, resident screening, payment processing, energy management and more — all in a single connected system tailored to your needs.

Features

Ensure compliance with Canadian social housing laws

Manage rent calculations and updates with built-in support for RGI rules in British Columbia, Ontario, Nova Scotia, Alberta and customizable options for other provinces. Stay aligned with legislation while seamlessly integrating changes into your workflows.

Streamline subsidies and financial management

Handle rent supplements efficiently with tools to calculate subsidies, process payments and track agreements. Integrated with the general ledger, this functionality simplifies reporting and ensures accuracy across all subsidy programs.

Simplify reporting and compliance tracking

Access built-in, customizable reports that meet provincial, municipal, board and internal requirements. Export data effortlessly to Excel or PDF and monitor compliance with detailed project dashboards and workflows.

Boost efficiency with integrated maintenance and workflows

Track maintenance and work orders in real time, improving response times and operational efficiency. Customized workflows and task alerts help you stay on top of daily activities while reducing oversights.

Improve tenant experience with RentCafe Social Housing

Offer self-service portals for online payments, maintenance requests and annual reviews. Applicants can complete online housing applications with built-in checks for missing data, eliminating manual entry and saving staff time. Residents enjoy 24/7 convenience while timely rent collection improves cash flow.

FAQ

How does Yardi Voyager Social Housing ensure compliance with Canadian social housing laws?

Yardi Voyager Social Housing is designed to meet all applicable Canadian social housing legislation. It includes RGI rent calculation rules specific to provinces like British Columbia, Ontario, Nova Scotia and Alberta, with customizable options for other provinces to ensure full compliance.

Can I manage rent supplements with Yardi Voyager Social Housing?

Yes, the system provides integrated tools for managing rent supplements, including subsidy calculations, payments to landlords or tenants and tracking of rent supplement agreements. These tools are seamlessly connected to the general ledger for accurate reporting.

What types of reports can I create with Yardi Voyager Social Housing?

You can generate built-in and custom reports to meet provincial, municipal, board or internal requirements. Reports are easily exportable to Excel and PDF, providing flexibility for all your reporting needs.

How does the system track vacancies and subsidies?

Yardi Voyager Social Housing offers real-time tracking of vacancies and subsidies across different programs. You can view a complete history log with dates of action, ensuring accurate record-keeping and compliance.

How does integration with RentCafe Social Housing enhance tenant services?

RentCafe Social Housing provides a resident portal for online payments, maintenance requests and RGI reviews. Applicants can also submit online applications with built-in checks for missing data, reducing errors and administrative effort.

Can the system improve my workflow efficiency?

Yes, Yardi Voyager Social Housing features customized workflows and alerts for daily tasks, allowing you to quickly address any oversights. Integrated maintenance tracking further boosts operational efficiency and response times.

Is Yardi Voyager Social Housing suitable for organizations of all sizes?

Absolutely. The platform is scalable and can be customized to meet the needs of housing providers, whether you manage a single property or a large portfolio.

What makes Yardi Voyager Social Housing different from other systems?

Its single connected solution integrates property management, accounting, compliance and resident services into one platform. This eliminates the need for multiple systems, reduces errors and streamlines operations across all social housing programs.

How does Yardi Voyager Social Housing help reduce staff workload?

By automating processes like rent calculations, subsidy management and applicant data entry, the system minimizes manual tasks and reduces the need for staff intervention. Self-service tools also empower residents and applicants to manage their own information.

Can I track ongoing maintenance and work orders in Yardi Voyager Social Housing?

Yes, the system includes integrated maintenance and work order tracking, helping you respond to requests more efficiently while maintaining a complete record of actions and resolutions.