Voyager Suite
Virtuoso
Investment Suite
RentCafe Suite
REACH by RentCafe
CommercialCafe Suite
Elevate Suite
Procure to Pay Suite
Aspire
Yardi Kube Suite
Yardi Corom
CommercialCafe Tenant Portal
Improve tenant satisfaction
CommercialCafe Tenant Portal makes life easier for tenants and staff with a self-service portal and native mobile app to make lease payments, enter maintenance requests and submit retail sales data.
Features
Increase tenant convenience
Enable tenants to make payments online with a convenient, paperless self-service option. They can also enter retail sales data for greater efficiency and accuracy.
Streamline maintenance requests
Allow tenants to submit and track maintenance requests from a mobile device. They can upload photos and other supporting materials and receive automatic status notifications.
Enhance tenant & staff communications
Communicate with tenants and their employees by publishing announcements and events to the portal or sending email blasts and SMS text messages.
Resources
FAQ
Among other functions, tenants can:
View their lease information with charge schedules, clauses and options
Allow tenants to view and manage lease contacts and portal user access
View their tenant ledger including open charges and recent payments
Make card payments
View lease and property documents
Enter and submit sales reporting
Enter, view and manage work orders
View property contacts
Participate in tenant satisfaction surveys
Communicate with property management team via a contact form
Communicate with the property via announcements, events and email blasts
Yes. CommercialCafe is highly configurable, and features can be easily turned on or off as needed. For example, we have clients that only use the tenant portal for work order entry or payment processing.
Yes. You can turn off online payment processing for a single tenant by changing the payment terms for their lease in Voyager.