Voyager Suite
Virtuoso
Investment Suite
RentCafe Suite
REACH by RentCafe
CommercialCafe Suite
Elevate Suite
Procure to Pay Suite
Aspire
Yardi Kube Suite
Yardi Corom
CommercialCafe Tenant Portal
Improve tenant satisfaction
CommercialCafe Tenant Portal makes life easier for tenants and staff with a self-service portal and native mobile app to make lease payments, enter maintenance requests and submit retail sales data.
Features
Increase tenant convenience
Enable tenants to make payments online with a convenient, paperless self-service option. They can also enter retail sales data for greater efficiency and accuracy.
Streamline maintenance requests
Allow tenants to submit and track maintenance requests from a mobile device. They can upload photos and other supporting materials and receive automatic status notifications.
Enhance tenant & staff communications
Communicate with tenants and their employees by publishing announcements and events to the portal or sending email blasts and SMS text messages.
Testimonials
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Luai Al-Najjar
Red Sea Mall
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Ahmed Mahboub
Red Sea Mall
We’re always looking for ways to improve how we support our tenants. By simplifying and connecting our processes, we’ve been able to respond faster, communicate more clearly, and create a more seamless day-to-day experience for everyone.
CommercialCafe has transformed how we engage with our tenants. Requests are handled faster, communication is clearer, and both tenants and management now have better visibility into operations.
Resources
FAQ
What services are available to tenants via the portal?
Among other functions, tenants can:
View their lease information with charge schedules, clauses and options
Allow tenants to view and manage lease contacts and portal user access
View their tenant ledger including open charges and recent payments
Make card payments
View lease and property documents
Enter and submit sales reporting
Enter, view and manage work orders
View property contacts
Participate in tenant satisfaction surveys
Communicate with property management team via a contact form
Communicate with the property via announcements, events and email blasts
Can we implement work orders only? What about payments only?
Yes. CommercialCafe is highly configurable, and features can be easily turned on or off as needed. For example, we have clients that only use the tenant portal for work order entry or payment processing.
If we have a tenant that is not in good standing, can we turn off online payment processing for that tenant?
Yes. You can turn off online payment processing for a single tenant by changing the payment terms for their lease in Voyager.