Transcript

There's always uncertainty in the marketplace. That's the nature of retail. That's the nature of what we have to try and live with and accommodate and uncertainty. It can be a good thing because sometimes the outcomes are better than you actually feared, but it's being able to control what you can control is very, very important. Unilever Is a real estate investment trust. What we've done is focused on towns that have lacked investment and we've bought shopping centers very successfully. In the years where there's a lot of distressed stock, There's been a tremendous amount of growth within the company and the product of suites, of tools that Yardi offer is essential for that to happen. We cannot operate efficiently without a proper property management and accounting system. Life before Yardi was disparate in the sense that we had different systems, different people working on different systems, and every time that there's input of data and information, there's always the chance of human error. Yardi's been very, very strong in the sense that it's input once into one system and there's processes in place to make sure that's done properly. We have regular client meetings. We also liaise with Yardi for projects looking forward to, and they've been instrumental in helping us get the right products and right solutions in place. It's very important for our staff to be able to access the information that they do from any internet browser to make sure invoices are sent out, make sure our managing agents can log in and properly manage the center. You have to provide a lot of insight into the wider general marketplace as well as analyzing our our own business. All the information that we coll collect before we buy anything is very much demographic led and research led so that when we do get a vacant unit, again our decisions are informed that we think, you know, we need another food and beverage offer, or we need another fashion offer just for the facts that the information's been thrown up. Anything that impacts the income stream that we need to know about. And the greater visibility we have on that, the better from our business perspective Now, our two 50 s, e two 50 company, so we've got a lot of regulation around our reporting. The accuracy of information which is generated from Yardi is key to us being able to deliver the accurate information that we need to Rules and regulations change all the time. The Yardi system and support desk allows us to keep track of these changes and to make sure they they're implemented correctly. The future of Yardi with New River is a partnership that we both want to try and achieve the same end result, which is to be the best in class at what we do and to continue to deliver returns for our customers and our shareholders and our investors. But we cannot do that on our own two feet. And I think if you get like-minded individuals and businesses like Yardi, understanding our business and what we have to achieve and deliver you halfway there.