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CLIENT SUCCESS STORY
NewRiver REIT
Yardi Deal Manager has transformed how we manage leasing across our portfolio. The platform’s automation and real-time insights have significantly shortened the deal process. With seamless integration to Voyager, we’ve streamlined approvals and enhanced visibility across every stage of the leasing process.
Richard Melville
IT Director, NewRiver REIT
Products featured
The benefits
- 7 days saved per quarter (2 analysts)
- 50% time saved in lease validation
- Enhanced collaboration across leasing, asset, and legal teams
- Improved data accuracy throughout leasing
The company
NewRiver owns and manages a portfolio of retail assets that provide essential goods and services to communities across the UK. These assets provide affordable and well-located space that is compatible with the increasingly omnichannel strategies of household retailer names.
NewRiver’s strategy is underpinned by four key pillars:
- Focused portfolio positioning
- Market-leading operating platform
- Financial flexibility and capacity
- Clear strategy for growth
The challenge
Prior to adopting Yardi’s deal management software solution, NewRiver’s leasing workflow was fragmented. The process spanned multiple platforms and required significant manual effort from property analysts, asset managers, and external leasing agents. With delayed insights and increased risk of data inconsistencies, the company required a connected platform to help streamline and automate processes.
The solution
NewRiver implemented Yardi Deal Manager alongside its existing Yardi Voyager system, integrating it directly with a data visualisation system for advanced reporting. The solution created a centralised, endto-end leasing workflow, with live visibility across all deal stages – from negotiation to completion. The implementation of Yardi’s Deal Manager, alongside Voyager and a real-time analytics dashboard, has transformed NewRiver’s complex workflows into a fully digital, data-driven process with measurable operational impact.
The story
The integrated Yardi solution, which is purpose-built for commercial real estate, addressed NewRiver’s challenges head-on. Yardi Deal Manager enables all leasing data and documentation to be managed in a centralised platform, with seamless connections to Yardi Voyager, the core property management system. Once a lease is finalised, Voyager is automatically updated, and real-time dashboards reflect the latest data, providing complete visibility into leasing activity and tenancy schedules.
Time Savings & Efficiency Gains
By automating lease validation and updates, NewRiver saved approximately 7 days per quarter for two analysts. This efficiency freed up resources for higher-value activities and enabled the team to progress deals more quickly, reducing the lease validation turnaround time by 50%.
Accurate, auditable data
With automated updates and a centralised workflow, leasing data is more accurate and easier to verify. Tenancy schedules and expirations from Voyager reach leasing agents reliably, while approved deal data flows seamlessly back into Voyager as future leases without manual re-entry. A full digital audit trail tracks every stage, supporting compliance and better decisions.