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CLIENT SUCCESS STORY
SBK Real Estate
As our portfolio expanded rapidly across multiple Emirates, we needed a technology platform that could scale with us and give us complete operational visibility. Yardi has provided the foundation to manage growth with confidence. It has also transformed the way we operate and allowed us to manage significantly more units with greater efficiency, stronger controls and better service for both owners and tenants.
SBK Management
, SBK Real Estate
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The benefits
- 37% Portfolio Growth on Yardi
- 8.5K Automated AR Invoices Per Month
- Reduced Unit Turn Time by 50%
- 600+ Automated Ejari Registrations Per Month
The company
SBK is a leading Property Management Service provider across the UAE, with offices in Dubai, Sharjah and Ajman. The company also caters to more than 300 building owners with almost 22,000 tenants, supported by 1,100+ passionate employees.
SBK offers a complete management package that covers leasing, tenant services and facilities management. This includes marketing, day-to-day management, administration, and facilities management on behalf of the owners.
The challenge
As SBK’s portfolio expanded, the business faced increasing operational complexity. Furthermore, managing large volumes of units, tenants, and transactions across multiple Emirates placed pressure on legacy systems and manual workflows, making it difficult to scale efficiently.
Therefore, to continue scaling confidently, SBK required a single, integrated platform that could automate processes, centralise data and support future expansion.
The solution
SBK selected Yardi’s end-to-end, cloud-based real estate platform to unify operations across the business and enable growth. Yardi provides SBK with a single source of truth, allowing teams to manage everything from leasing activity and finance to workflows and facility management within one integrated system.
The story
With Yardi as its core technology platform, SBK has established a strong data foundation, enabling teams to work more efficiently with a single source of truth. The implementation included the migration of complete financial and operational data for more than 16,500 units, followed by the seamless onboarding of additional units as the portfolio expanded to 22,600, representing 37% growth supported within the same platform.
“As our portfolio expanded rapidly across multiple Emirates, we needed a technology platform that could scale with us and give us complete operational visibility. Yardi has provided the foundation to manage growth with confidence.”
SBK Management
Improved Regulatory Compliance and Tenant Engagement
Integration with Ejari has automated regulatory registration, enabling more than 600 registrations per month without offline coordination or manual intervention. In addition, the tenant portal has shifted a significant volume of communication online, with approximately 350 service requests submitted digitally each month, reducing call centre dependency and improving the tenant experience.
Faster Unit Turns & Facilities Management Efficiency
Yardi Maintenance IQ helped SBK centralise preventive and reactive maintenance activities, with approximately 16,500 work orders and 400 inspections managed each month through dashboards, mobile applications and reports. Since implementing Yardi, unit turn time has been reduced by 50% from move-out to rent-ready. Furthermore, the full procurement cycle is now managed within the system, with Yardi VendorCafe enabling seamless invoice submission and communication with suppliers.