{"id":365413,"date":"2025-05-12T10:23:01","date_gmt":"2025-05-12T17:23:01","guid":{"rendered":"https:\/\/www.yardi.com\/?post_type=yardi-testimonials&#038;p=365413"},"modified":"2025-05-28T15:07:04","modified_gmt":"2025-05-28T22:07:04","slug":"hasbarco-on-voyager-pha","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/hasbarco-on-voyager-pha\/","title":{"rendered":"HASBARCO on Voyager PHA\u00a0"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/8.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Housing Authority of the County of Santa Barbara<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Housing Authority of the County of Santa Barbara<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">HASBARCO on Voyager PHA\u00a0<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/hasbarco-on-voyager-pha\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\"><\/p>\n                                        <footer class=\"uk-text-right\"><\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">The Housing Authority of the County of Santa Barbara (HASBARCO) was established in 1941 and serves the areas of Santa Barbara, Goleta, Lompoc and Santa Maria. The agency provides rental units for low-income individuals and families, as well as rental assistance for households renting in the private sector. Of the 5,466 households served, 4,057 receive assistance through the Housing Choice Voucher program. HASBARCO continues to expand its impact with new construction and acquisition development activities throughout the county.\u00a0<\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge\u00a0<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\"><strong>Disconnected systems and paper processes<\/strong>\u00a0<\/p>\n<p class=\"uk-margin-remove\">Before implementing Yardi, HASBARCO relied on paper-based workflows and manual processes that slowed communication. Teams exchanged transmittals by hand to keep finance informed, which often resulted in delays and difficulty tracking items. Later, when HASBARCO\u2019s portfolio expanded to include multiple types of housing \u2014 each with unique reporting and compliance requirements \u2014 the challenge of managing separate systems began to take a toll.\u00a0\u00a0<br><br>\u201cWe were paper-focused using an antiquated software system, and it was time-consuming,\u201d recalled Juan Garcia, director of information technology at HASBARCO.\u00a0<\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution\u00a0<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\"><strong>Yardi Voyager PHA<\/strong>\u00a0<\/p>\n<p class=\"uk-margin-remove\">After extensive research on other systems, HASBARCO selected Yardi as its solution for end-to-end property management. Voyager PHA empowers the agency to streamline their workflows and free up staff time. \u201cVoyager is critical for managing multiple layered programs within a single building, including Affordable Tax Credits, Housing Choice Vouchers, CDBG and more. It helps keep everything organized and running smoothly,\u201d Garcia said.\u00a0\u00a0<\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story\u00a0<\/h3>\n<p class=\"uk-margin-remove\"><strong>From antiquated system and manual processing to intuitive software<\/strong>\u00a0<br>HASBARCO transitioned from paper to a fully digital environment with the help of Voyager. The intuitive software allows staff to easily manage complex housing programs in compliance with multiple funding sources. \u201cPaper is a thing of the past,\u201d Garcia noted. \u201cIt\u2019s a process to get away from paper, but it\u2019s the right thing to do.\u201d\u00a0<br><br>Financial processes, including Housing Assistance Payment (HAP) disbursements, are automated with Voyager. \u201cAs soon as we run a 58, finance is immediately notified about HAP payments,\u201d Garcia added. This streamlines communication between departments and ensures everyone works with the same data.\u00a0<br><br><strong>A single solution that works seamlessly between departments\u00a0\u00a0<\/strong>\u00a0<br>With Yardi\u2019s integrated platform, HASBARCO expanded its program with greater efficiency and collaboration across departments.\u00a0\u00a0<br>\u201cHaving one unified software makes it easier for our staff to learn and grow in their roles,\u201d Garcia said. \u201cYou have everything in one package, and it works seamlessly from one product to another.\u201d\u00a0\u00a0<br><br>An example of this is the agency\u2019s use of Case Manager to assign and track tasks from start to finish. \u201cIt\u2019s dynamic enough that you can send documents from one department to another, moving through pre-approvals and approvals,\u201d Garcia explained. \u201cYou can easily assign cases to anyone on your team, so the accountability is there. Everyone always knows which department the case is currently in.\u201d\u00a0<br><br><strong>Streamlined unit turns<\/strong>\u00a0<br>At HASBARCO, Maintenance IQ is a game-changer for turning over vacant units. \u201cYou\u2019re not working with past data. You\u2019re working with live data,\u201d said Garcia. \u201cI can log in and see exactly how many vacancies we have coming up.\u201d\u00a0\u00a0<br><br>He emphasized how the Maintenance IQ dashboard clearly displays the most up-to-date information, allowing staff to track progress in real time. \u201cThe unit turn timeline is priceless,\u201d he added. \u201cWhen someone is put on notice in Voyager, that automatically syncs with Maintenance IQ.\u201d This integration ensures that maintenance staff can start preparing units as soon as possible, reducing downtime and getting homes ready for their next tenants.\u00a0<br><br><a href=\"https:\/\/www.yardi.com\/resources\/?autoplay=1088131548\" target=\"_blank\" rel=\"noreferrer noopener\">Watch the interview<\/a><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2025\/05\/HASBARCO.png\" alt=\"Housing Authority of the County of Santa Barbara logo\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2025\/05\/HASBARCO.png\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2025\/05\/HASBARCO.png\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                                                    <li>PHA<\/li>\n                                                                    <li>Affordable Housing<\/li>\n                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">1,795 affordable units<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2009<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/voyager-for-public-housing\/\" target=\"_blank\" >Voyager PHA<\/a><\/li>\n                                                            <li><a href=\"https:\/\/www.yardi.com\/products\/case-manager\/\" target=\"_blank\" >Case Manager<\/a><\/li>\n                                                            <li><a href=\"\/products\/maintenance-iq\/\" target=\"_blank\" >Maintenance IQ<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">HASBARCO connects property management with finance and all aspects of their operations with Voyager PHA for greater efficiency and improved communication across all departments\u00a0\u00a0<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Housing Authority of the County of Santa Barbara<\/p>\n                            \n                                <p class=\"uk-margin-remove\"><a href=\"https:\/\/www.hasbarco.org\/\">https:\/\/www.hasbarco.org\/<\/a><br><\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3538,"template":"","yardi-market":[],"yardi-product":[],"class_list":["post-365413","yardi-testimonials","type-yardi-testimonials","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HASBARCO on Voyager PHA\u00a0 - Yardi<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HASBARCO on Voyager PHA\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/about-us\/success-stories\/hasbarco-on-voyager-pha\/\" \/>\n<meta property=\"og:site_name\" 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