{"id":358289,"date":"2024-10-25T12:54:25","date_gmt":"2024-10-25T19:54:25","guid":{"rendered":"https:\/\/www.yardi.com\/?post_type=yardi-testimonials&#038;p=358289"},"modified":"2024-12-11T11:42:58","modified_gmt":"2024-12-11T18:42:58","slug":"eah-housing-on-affordable-housing-suite","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/eah-housing-on-affordable-housing-suite\/","title":{"rendered":"EAH Housing on Affordable Housing Suite"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/8.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">EAH Housing<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">EAH Housing<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">EAH Housing on Affordable Housing Suite<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/eah-housing-on-affordable-housing-suite\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">Yardi helps EAH make data-driven decisions.<\/p>\n                                        <footer class=\"uk-text-right\">Karen Seaman, Business Systems Manager<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">Established in 1968, EAH Housing has become one of the largest and most respected nonprofit housing development and management organizations in the western United States. With a staff of over 750, EAH develops affordable housing, manages over 240 properties in California and Hawaii, and plays a leadership role in local, regional and national housing advocacy efforts.<br><br>EAH Housing is committed to developing and managing sustainable, healthy, and livable communities.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Streamlining relationships with applicants and residents<\/p>\n<p class=\"uk-margin-remove\">EAH works with thousands of households every month, including prospective and current residents. Throughout the residential lifecycle, from initial contact, through qualification, move-in and ongoing residency, EAH processes many types of transactions. Optimizing training, forms management, payments, service requests and more was an opportunity for EAH to gain efficiency and create happier living experiences.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Affordable Housing Suite<\/p>\n<p class=\"uk-margin-remove\">EAH uses several components of the Yardi Affordable Housing Suite, including RentCafe Affordable Housing for online housing applications, service requests, payments and more, Yardi Aspire for team skills development, and Yardi Document Management for SharePoint for centralized access to documents.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Automation isn\u2019t just a convenience<\/p>\n<p class=\"uk-margin-remove\">Automating affordable housing compliance isn\u2019t just about reducing the workload for housing specialists. It also unlocks benefits for applicants and residents that aren\u2019t possible without automation.<br><br>For example, RentCafe Affordable Housing helps EAH improve communication with access to automated tools that don\u2019t require printing letters, stuffing envelopes or paying for postage. It also helps EAH communicate in a timely manner during emergencies.<br><br>Another example is the ability for households to pay rent online with automated payment processing. Yardi Procure to Pay helps EAH saves hours of time for staff and residents, maximizes accuracy and reduces the need to process in-person payments made with checks or money orders.<br><br>Most importantly, according to EAH staff, is automating how households apply and qualify for an affordable housing unit. Self-updating forms and automated language translations simplify the process for everyone, saving hours of time and reducing the need for in-person intake interviews.<br><br>EAH is beginning the roll out of electronic signatures for leases with a single pilot property. Signing documents electronically is a feature of RentCafe Affordable Housing. EAH plans to use this for all new properties onboarded in the future.<br><br><strong>Automation makes onboarding new properties easy<\/strong><br>EAH Business Systems Manager Karen Seaman describes how built-in, automated tools helps the affordable housing provider onboard new properties into their Yardi operating platform.<br><br>During one particularly busy stretch, EAH was able to add six new properties in less than a week. \u201cIt was so easy to bring in all resident data at once with the automated tool. And it wasn\u2019t just basic property management records like move-in data, it included complicated compliance records, including initial certifications and the latest recertifications,\u201d says Karen.<br><br>Yardi products such as Document Management for SharePoint and its learning management solution Yardi Aspire also mesh seamlessly with EAH\u2019s Yardi operating platform with automated efficiency.<br><br>\u201cDocument Management enables each of our onsite teams to centralize files into an easily shareable filing system. Our floating managers can go in, from property to property, and see everything centralized with mobile access,\u201d says Karen.<br><br>With Aspire, EAH rolls out learning plans to new and current team members, automating the content that they need to learn new skills and enhance current workflows. EAH leverages Aspire learning content covering core HR topics such as harassment prevention, fair housing and safety. EAH is also considering using Aspire as an assessment tool to learn more about the skillset of potential new employees.<br><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/10\/EAH-Housing.png\" alt=\"EAH Housing logo\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/10\/EAH-Housing.png\" srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/10\/EAH-Housing.png 225w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/10\/EAH-Housing.png?resize=150,150 150w\" data-srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/10\/EAH-Housing.png 225w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/10\/EAH-Housing.png?resize=150,150 150w\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                    <li>Affordable Housing<\/li>\n                                                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">HUD units 5,545<br>Tax Credit units 4,100<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2004<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/voyager-for-affordable-housing\/\" target=\"_blank\" >Voyager Affordable Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/document-management\/\" target=\"_blank\" >Document Management for SharePoint<\/a><\/li>\n                                                            <li><a href=\"\/products\/elearning\" target=\"_blank\" >Aspire<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/rentcafe-affordable\/\" target=\"_blank\" >RentCafe Affordable Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe\/\" target=\"_blank\" >RentCafe<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-payscan\" target=\"_blank\" >PayScan<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\/\" target=\"_blank\" >Maintenance<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\" target=\"_blank\" >Maintenance Mobile<\/a><\/li>\n                                                            <li><a href=\"\/products\/forecast-iq\" target=\"_blank\" >Forecast IQ<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">&#8211; Faster onboarding of new hires<br>&#8211; Centralized access to documents<br>&#8211; Digitized compliance forms<br>&#8211; Timely emergency announcements<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About EAH Housing<\/p>\n                            \n                                <p class=\"uk-margin-remove\"><a href=\"https:\/\/www.eahhousing.org\/\">eahhousing.org<\/a><\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":584,"template":"","yardi-market":[1698],"yardi-product":[1449,1440,1623],"class_list":["post-358289","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-market-affordable-housing","yardi-product-elearning","yardi-product-document-management-for-sharepoint","yardi-product-voyager-affordable-housing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast 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