{"id":357574,"date":"2024-07-24T14:32:35","date_gmt":"2024-07-24T21:32:35","guid":{"rendered":"https:\/\/www.yardi.com\/?post_type=yardi-testimonials&#038;p=357574"},"modified":"2024-07-24T14:32:37","modified_gmt":"2024-07-24T21:32:37","slug":"towne-properties-on-id-verify-and-income-verification","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/towne-properties-on-id-verify-and-income-verification\/","title":{"rendered":"Towne Properties on ID Verify and Income Verification"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/images\/story_header_web.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Towne Properties<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Towne Properties<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">Towne Properties on ID Verify and Income Verification<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/towne-properties-on-id-verify-and-income-verification\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">ID Verify and Income Verification are so well integrated with the rest of our system, making Yardi the clear choice every time. There is no other competition and the training available is unmatched.<\/p>\n                                        <footer class=\"uk-text-right\">Leslie Henry, SVP of Strategic Solutions and Development<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">Towne Properties is a full-service property management company based in Cincinnati, Ohio. They manage over 15,000 multifamily units across four states, along with commercial and recreational facilities. Founded in 1961, Towne Properties is driven by community-first values.<\/p>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\"><br>The Challenge<\/h3>\n<p class=\"uk-margin-remove\">Towne Properties faced a growing challenge of fraud within their applications. Fake pay stubs and the rise of fraud package purchases worsened the problem, leading them to seek solutions to tackle the ongoing issue.<\/p>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\"><br>The Solution<\/h3>\n<p class=\"uk-margin-remove\">Towne Properties significantly reduced the risk of fraudulent applications with Yardi&#8217;s advanced screening solutions. By leveraging powerful AI, they could instantly authenticate identities and incomes, eliminating the need for manual verification and freeing their team to focus on higher-value tasks.<\/p>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\"><br>The Story<\/h3>\n<p class=\"uk-margin-remove\"><strong>An alarming rise in fraud in multifamily<\/strong><br><br>Towne Properties have relied on Yardi&#8217;s property management software since 2003. When fraudulent applications became more challenging to manually identify, they turned to Yardi&#8217;s advanced resident screening solution for help.<br><br>&#8220;Yardi approached us proactively and said that they were developing new products like ID Verify and Income Verification,&#8221; said Leslie Henry, SVP of strategic solutions and development at Towne Properties. \u201cOver 90% of owners and developers were experiencing some kind of fraud, so we had to do something.\u201d<br><br>With Yardi\u2019s screening solutions, Towne was able to automate their fraud identification process, saving potential revenue loss and freeing up their leasing teams\u2019 time.<br><br><strong>Enhancing security with ID Verify &amp; Income Verification <\/strong><br><br><a href=\"https:\/\/www.yardi.com\/products\/resident-screening\/\">ID Verify and Income Verification<\/a> proved to be successful in deterring fraud for the Ohio-based company. By running approximately 13,000 applications through ID verify, Towne Properties identified 400 cases of fraud, saving about half a million dollars in lost rental revenue.<br><br>The operational efficiency gained was equally significant. Towne Properties\u2019 teams no longer had to spend hours trying to validate documents.<br><br>&#8220;We&#8217;re not chasing behind people and trying to get pay stubs. We&#8217;re not trying to get creative with copies of IDs for people who are leasing online out of state. In doing this, we realized that we were saving about one to three hours per application,&#8221; Leslie stated. From a payroll perspective, this translated to a saving of at least $200,000.<br><br><strong>A tech partner who looks out <\/strong><br><br>These optimization efforts, combined with Yardi&#8217;s proactive support, have placed Towne Properties ahead when it comes to identifying fraudsters, ensuring financial savings and operational efficiency.<br><br>\u201cYardi helps us stay ahead of the game with the best possible cutting-edge technology that&#8217;s out there,\u201d Henry concluded. \u201cThey have truly become a partner in making sure that we&#8217;re on top of it.\u201d<br><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/07\/Towne-Properties-blue-stacked-logo.png\" alt=\"Towne Properties logo\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/07\/Towne-Properties-blue-stacked-logo.png\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2024\/07\/Towne-Properties-blue-stacked-logo.png\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">15,000 multifamily units<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2003<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/resident-screening\/\" target=\"_blank\" >ScreeningWorks Pro<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/yardi-voyager-residential\/\" target=\"_blank\" >Voyager Residential<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe\/\" target=\"_blank\" >RentCafe<\/a><\/li>\n                                                            <li><a href=\"\/products\/elearning\" target=\"_blank\" >Aspire<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe-self-guided-tours\/\" target=\"_blank\" >RentCafe Self-Guided Tours<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe-chat-iq\/\" target=\"_blank\" >RentCafe Chat IQ<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe-crm\/\" target=\"_blank\" >RentCafe CRM Flex<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">Towne Properties rejected fraudulent applications from the outset using powerful fraud-deterring technology from ID Verify and Income Verification.<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Towne Properties<\/p>\n                            \n                                <p class=\"uk-margin-remove\">towneproperties.com<\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2736,"template":"","yardi-market":[],"yardi-product":[1596],"class_list":["post-357574","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-product-screeningworks-pro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Towne Properties on ID Verify and Income Verification - Yardi<\/title>\n<meta name=\"description\" content=\"Towne Properties saved up to three hours of manual work per application using ID Verify and Income Verification.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" 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