{"id":352233,"date":"2023-05-16T08:59:19","date_gmt":"2023-05-16T15:59:19","guid":{"rendered":"https:\/\/www.yardi.com\/?post_type=yardi-testimonials&#038;p=352233"},"modified":"2023-05-23T09:58:04","modified_gmt":"2023-05-23T16:58:04","slug":"vitality-living-on-yardi-senior-iq","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/vitality-living-on-yardi-senior-iq\/","title":{"rendered":"Vitality Living on Yardi Senior IQ"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/1.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Vitality Living<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Vitality Living<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">Vitality Living on Yardi Senior IQ<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/vitality-living-on-yardi-senior-iq\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">\u201cThere\u2019s so much information in Senior IQ that you can dig into. There\u2019s always something we\u2019re finding on a daily basis \u2014 something else we know we could use.\u201d<\/p>\n                                        <footer class=\"uk-text-right\">Syndell Lawhon, Vice President of Wellness<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                        <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">\u201cNurses are very visual people. When they can see the numbers in a graph pulled right up in Senior IQ, it clicks so much faster. Numbers on a piece of paper are not as powerful.\u201d\r\n<\/p>\n                                        <footer class=\"uk-text-right\">Syndell Lawhon, Vice President of Wellness<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">Specializing in independent living, assisted living and memory care, Vitality Living offers residents a premier experience based on their wants and needs. Headquartered in Brentwood, Tennessee, their mission is to create vibrant communities where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Siloed Data<\/p>\n<p class=\"uk-margin-remove\">Vitality\u2019s data used to be scattered across siloed solutions, requiring leaders to pull information and generate reports manually. Not only were these processes time-consuming, but they also prevented Vitality from unlocking insights regarding occupancy, falls and more \u2014 since data lacked the organization and presentation needed to reveal important trends. Not to mention, Vitality\u2019s data wasn\u2019t being updated in real time. Leaders sought a business intelligence solution that would present up-to-date, business-wide data in a visual format \u2014 all in one place.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Yardi Senior IQ<\/p>\n<p class=\"uk-margin-remove\">Yardi Senior IQ is a business intelligence solution that surfaces real-time data in attractive, sharable dashboards. Designed for senior living providers and drawing portfolio-wide data from Yardi Voyager Senior Housing, Senior IQ provides the insights needed to act confidently and make smarter, faster decisions.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Visualizing Insights<\/p>\n<p class=\"uk-margin-remove\">Before Senior IQ, Vitality didn\u2019t have a seamless method for capturing and gathering important data. \u201cPrior to us coming to Yardi, with the system that we used before, we couldn\u2019t pull any of that data,\u201d shared Syndell Lawhon, vice president of wellness at Vitality. \u201cWe had to do things manually.\u201d<br>\u00a0<br>Manually pulling metrics and organizing insights, they were limited to sharing only numbers with staff, owners and investors. Now with Senior IQ, Vitality has a visual representation of the same information \u2014 via custom graphs and tables \u2014 housed in one secure location. \u201cNurses are very visual people,\u201d explained Lawhon. \u201cWhen they can see the numbers in a graph pulled right up in Senior IQ, it clicks so much faster. Numbers on a piece of paper are not as powerful.\u201d<br>\u00a0<br>\u201cSenior IQ makes the numbers real to people,\u201d continued Lawhon. Not only is Vitality\u2019s data now presented in a visual format, allowing teams to interpret insights with ease, but that data is also readily updated and centrally stored \u2014 ensuring accuracy and equipping leaders to get fast answers to specific questions. \u201cI push a button and then I have the graph I need,\u201d shared Lawhon.<br>\u00a0<br>With intuitive dashboards, graphs and tables revealing trends that Vitality wasn\u2019t previously capturing, leaders are gaining insights that move the needle like never before. \u201cA trend is telling you something,\u201d shared Lawhon. \u201cThere\u2019s so much information in Senior IQ that you can dig into. There\u2019s always something we\u2019re finding on a daily basis \u2014 something else we know we could use.\u201d<br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<p class=\"uk-text-bold uk-margin-remove\">Driving Informed Decisions<\/p>\n<p class=\"uk-margin-remove\">With the ability to access real-time data in Senior IQ, Vitality can make informed decisions regarding occupancy, care, staffing and revenue. \u201cI\u2019m in Senior IQ almost every day,\u201d explained Lawhon. \u201cIf we have a community that seems to be trending up in move-outs, I can get in there faster and say, \u2018Is it because we didn\u2019t do a good job at move-in?\u2019 We turn that around before it becomes a long-term trend that really hurts our occupancy.\u201d<br><br>Touching on the power of good data in relation to care, Lawhon shared, \u201cThe data helps us reassess what the community is doing, and see if our assessments are really accurate. If a resident was not assessed correctly, then the care we\u2019re telling our staff they need is not correct. It all rolls right back down to the resident, every time.\u201d<br><br>With staffing, Senior IQ helps Vitality pinpoint when issues are occurring and make scheduling adjustments accordingly. \u201cLooking at trends, if most of our falls occur on second shift, we can ask, \u2018Do we have the right level of staffing at bedtime, and do we have the care spread out correctly among the staff members?\u2019\u201d said Lawhon. \u201cWhen you see those trends going up and down, that leads you to look at other things to fix that.\u201d<br><br>Vitality also captures revenue specifics with Senior IQ, equipping leaders to reallocate resources as needed. \u201cIf you\u2019re capturing revenue, it allows you to add that extra staff member if you need to \u2014 you can justify it,\u201d said Lawhon. \u201cThen the care for every resident in that community just gets better.\u201d In another example related to revenue-driven decisions, Lawhon explained, \u201cIf the data shows we\u2019ve had a lot of higher-acuity residents move out, then we go back to our sales team and say we have the ability to bring in some higher-acuity residents. That way our revenue stays neutral.\u201d<br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<p class=\"uk-text-bold uk-margin-remove\">Empowering Staff<\/p>\n<p class=\"uk-margin-remove\">By giving care staff the tools to visualize important trends for falls, infections and more \u2014 Senior IQ helps Vitality empower those individuals, which boosts retention as a result. \u201cSenior IQ helps us with nurse retention,\u201d said Lawhon. \u201cWhen you start getting data and looking at the bigger picture \u2014 how you can make things better for the whole community \u2014 not only does it make you feel empowered, it also elevates your skill set.\u201d<br><br>With staff seeing the specifics of how their community is operating, and with the knowledge of how to make improvements, Vitality\u2019s residents reap the benefits. \u201cNot only have we effected the residents\u2019 direct care, we\u2019ve also effected the resident by increasing longevity with our staff,\u201d shared Lawhon.<br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<p class=\"uk-text-bold uk-margin-remove\">Streamlining Workflows<\/p>\n<p class=\"uk-margin-remove\">Vitality left data digging in the past when they implemented Senior IQ. Instead of searching through siloed solutions and manually compiling insights to send to owners and investors, Vitality now unlocks actionable information at the click of a button. \u201cI can go in Senior IQ and in two seconds, I\u2019m able to pop information right out for that community and send it right along,\u201d shared Lawhon.<br><br>When it comes to sharing data with community teams, Senior IQ helps staff members avoid digging for what they need, too. Staff can now find data instantaneously \u2014 then spend their time applying that knowledge to deliver better care. \u201cI want my regional nurses to spend their time analyzing the data and making a difference, not working on getting the data,\u201d explained Lawhon.<br><br>Best of all, the expedited workflows don\u2019t compromise quality. The easily-accessible, detailed data captured in Senior IQ is reliable every time \u2014 and it includes visuals. \u201cI can go in Senior IQ, filter for what I want and there it comes on the screen,\u201d said Lawhon. \u201cBefore, I\u2019d be using a calculator to manually do things, and I would still just be sending numbers.\u201d<br><br>\u201cIt\u2019s so wonderful \u2014 things that used to take me forever, I can do so fast now,\u201d continued Lawhon. \u201cIt saves a tremendous amount of time, we can find things quicker than we did before.\u201d<br><br><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2023\/04\/download.png\" alt=\"Vitality Living logo\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2023\/04\/download.png\" srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2023\/04\/download.png 346w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2023\/04\/download.png?resize=300,127 300w\" data-srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2023\/04\/download.png 346w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2023\/04\/download.png?resize=300,127 300w\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                    <li>Senior Living<\/li>\n                                                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">27 senior living communities<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2021<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/senior-iq\/\" target=\"_blank\" >Senior IQ<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/voyager-senior-housing\/\" target=\"_blank\" >Voyager Senior Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/ehr-senior-care\/\" target=\"_blank\" >EHR<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe-senior-living\/\" target=\"_blank\" >RentCafe Senior Living Portal<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-checkscan\" target=\"_blank\" >CHECKscan<\/a><\/li>\n                                                            <li><a href=\"\/products\/elearning\" target=\"_blank\" >Aspire<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">Vitality Living unlocks real-time data, saves time and empowers staff with Yardi Senior IQ.<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Vitality Living<\/p>\n                            \n                                <p class=\"uk-margin-remove\">vitalityseniorliving.com<\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":632,"template":"","yardi-market":[1716],"yardi-product":[15960],"class_list":["post-352233","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-market-senior-living","yardi-product-senior-iq"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vitality Living on Yardi Senior IQ - Yardi<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" 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