{"id":339336,"date":"2021-12-13T11:58:27","date_gmt":"2021-12-13T18:58:27","guid":{"rendered":"https:\/\/www.yardi.com\/?post_type=yardi-testimonials&#038;p=339336"},"modified":"2022-05-09T12:55:10","modified_gmt":"2022-05-09T19:55:10","slug":"roco-management-llc-on-yardi-investment-manager","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/roco-management-llc-on-yardi-investment-manager\/","title":{"rendered":"ROCO Management LLC on Yardi Investment Manager"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/6.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">ROCO Management LLC<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">ROCO Management LLC<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">ROCO Management LLC on Yardi Investment Manager<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/roco-management-llc-on-yardi-investment-manager\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">I used to stress over investor letters and spend weeks on them, including late nights, before we started using Investment Manager. Now, it only takes a few days. It\u2019s made my life much better, because I\u2019m a one-woman show for investor reporting at ROCO.<\/p>\n                                        <footer class=\"uk-text-right\">Christie Parker, CFO<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">ROCO Management LLC (ROCO) is a privately owned and operated full-service real estate investment and management company. Headquartered in Bloomfield Hills, MI., the firm owns and manages approximately 7,000 apartment units at 42 properties across 5 states. ROCO has a long-term hold strategy for its assets and is committed to elevating the experience of rental living while maximizing investor satisfaction.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Paper-based manual processes<\/p>\n<p class=\"uk-margin-remove\">Before adopting Yardi Investment Manager, ROCO relied on time-consuming manual processes. While many of their investors agreed to go paperless and receive emails with PDF attachments to view investment information, ROCO was still burdened with making individual calculations and creating separate PDFs for each investor to show their specific investment details. Additionally, sending yearly K-1 statements to investors required a lot of manual work, including printing, stapling and mailing.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Yardi Investment Manager<\/p>\n<p class=\"uk-margin-remove\">Yardi Investment Manager automates investment management on a single transparent platform and lets you track capital, manage new investment opportunities and provide a branded self-service portal for investors. Eliminate time-consuming manual processes and get timely access to the information you and your investors need to increase visibility and improve decision making. Easily track activities, tasks and correspondence to enhance communication with investors and grow relationships.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Integration that empowers a small staff<\/p>\n<p class=\"uk-margin-remove\">Using the end-to-end Yardi platform as its \u201cone-stop shop\u201d including Yardi Voyager, Yardi Investment Accounting and Investment Manager delivers a seamless operational experience for ROCO and greater convenience for its investors.<br><br>Before Investment Manager, putting investor statements together used to take weeks, once the financials were available from the accounting team. Now, it takes only a few days. \u201cWe would always try to get everything out by the 15th of the month following quarter-end, and we would be working on aspects of investor reporting for pretty much the entire two weeks at the beginning of the month. With Investment Manager automating processes for us, it takes about three or four days now,\u201d Parker said.<br><br>By mid-2020 both financial analysts left ROCO, Parker said there was no need to hire replacements, thanks to Investment Manager and their end-to-end Yardi platform. \u201cWhen the second financial analyst left, we were already in the process of transitioning to the Investment Manager portal. I then realized I didn\u2019t need to hire anyone to help me out \u2014 I could literally do it all myself. So, we gained huge cost savings there in addition to greater efficiency. Before Investment Manager, it would\u2019ve been impossible for me to do it all on my own,\u201d Parker explained.<br><br><strong>Transparency and access that pleases investors<\/strong><br><br>With Investment Manager, ROCO provides its investors with a branded self-service portal that delivers around-the-clock convenience and secure access to important information. Investors can log in from any device to obtain key documents and reports, including approved, published summary and investment-specific metrics, as well as view new investment opportunities and manage their profiles. \u201cWith the investor portal, our investors can access the information they want when they need it, instead of me having to manually email or mail a hard copy of that information to them,\u201d Parker said. She also noted that ROCO\u2019s investors have given them positive feedback about the portal, even if they only use it to log in every quarter to access their information.<br><br>The investor portal is also \u201ca huge time saver\u201d for Parker when publishing K-1 statements at the end of the year instead of printing, stapling and mailing them out to investors or emailing PDFs. \u201cIt was a very manual process that I would dread. Now, I can just take electronic copies and publish them on the investor portal. I save myself about 80 hours of work every year, and that\u2019s fantastic,\u201d Parker enthused.<br><br><\/p>\n<\/div>\n\n\n<p><\/p>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/12\/ROCO-logo2.png\" alt=\"ROCO Management LLC logo\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/12\/ROCO-logo2.png\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/12\/ROCO-logo2.png\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                                                    <li>Multifamily<\/li>\n                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">Own and manage 42 multifamily properties<br>7,000 apartment units<br>Across 5 states<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2012<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/investment-manager\/\" target=\"_blank\" >Investment Manager<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/investment-accounting\/\" target=\"_blank\" >Investment Accounting<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-voyager-residential\/\" target=\"_blank\" >Voyager Residential<\/a><\/li>\n                                                            <li><a href=\"\/products\/maintenance-iq\/\" target=\"_blank\" >Maintenance IQ<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-payment-processing\/\" target=\"_blank\" >Payment Processing<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-procure-to-pay\" target=\"_blank\" >Procure to Pay Suite<\/a><\/li>\n                                                            <li><a href=\"\/products\/resident-screening\/\" target=\"_blank\" >ScreeningWorks Pro<\/a><\/li>\n                                                            <li><a href=\"\/products\/residentshield-insurance\/\" target=\"_blank\" >ResidentShield Insurance<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">ROCO saves its staff valuable time and builds stronger relationships with investors using Yardi Investment Manager to automate processes and provide a self-service investor portal.<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About ROCO Management LLC<\/p>\n                            \n                                <p class=\"uk-margin-remove\">www.rocorealestate.com\/<\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             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