{"id":338867,"date":"2021-12-03T13:37:33","date_gmt":"2021-12-03T20:37:33","guid":{"rendered":"https:\/\/www.yardi.com\/?post_type=yardi-testimonials&#038;p=338867"},"modified":"2022-08-24T09:26:07","modified_gmt":"2022-08-24T16:26:07","slug":"timberland-partners-on-aspire","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/timberland-partners-on-aspire\/","title":{"rendered":"Timberland Partners Success Story on Aspire"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/3.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Timberland Partners<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Timberland Partners<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">Timberland Partners Success Story on Aspire<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/timberland-partners-on-aspire\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">Aspire empowers our team with the knowledge and resources to find answers to their questions on their own. It&#8217;s a game changer when it comes to onboarding new team members.<\/p>\n                                        <footer class=\"uk-text-right\">Angie Gatzke, Director of Learning and Development<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                        <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">Aspire has revolutionized training at our organization! We can offer engaging, customized content with their advanced authoring tools and track compliance on assigned courses.<\/p>\n                                        <footer class=\"uk-text-right\">Angie Gatzke, Director of Learning and Development<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">Timberland Partners is a real estate investment, management and development firm committed to providing exceptional service to its residents, opportunities to its team members and long-term relationships with its investors.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Standardizing practices and problem-solving workflows<\/p>\n<p class=\"uk-margin-remove\">It\u2019s common for property management companies to have teams separated geographically, whether its across town or in another state. No matter the distance, physical separation creates challenges for a company, and training is a great example.<br><br>Traditionally, training has relied on methods that have become dated or ineffective, for example prerecorded videos, classroom sessions and basic on-the-job instruction. Over the years, Timberland discovered that new training resources were necessary to ensure consistency in learning across all its properties and to give team members the best tools necessary to perform their jobs.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Yardi Aspire<\/p>\n<p class=\"uk-margin-remove\">Yardi Aspire is a complete learning management platform fit for all sizes and types of property management companies. Aspire users empower their team members with skills and knowledge to excel on the job and leverage opportunities for personal growth. Yardi Aspire is the only training solution on the market that enables clients to automatically distribute role-based learning plans that cover multiple competency areas, including Yardi software skills, required compliance, company policies, safety, leasing, procedures and professional skills.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Taking training beyond online coursework<\/p>\n<p class=\"uk-margin-remove\">Angie Gatzke is Timberland\u2019s Director of Learning and Development, a role which makes her responsible for making sure the team is equipped with the skills and resources to perform their best across all company rolls. She\u2019s found Aspire to be a great platform to help her achieve her training goals for the company.<br><br>As of late 2021, Timberland\u2019s Aspire data shows that 98% of its approximately 500 team members are active users, and that more than 10,000 courses have been completed.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<p class=\"uk-text-bold uk-margin-remove\">Empowering the team<\/p>\n<p class=\"uk-margin-remove\">Aspire\u2019s feature set goes far above online access to preloaded classes. One of the most effective of those features for Timberland is the way Aspire centralizes information to connect each team member with a central resource repository of knowledge.<br><br>\u201cResource containers have become a one-stop-shop for team members to solve problems independently,\u201d says Gatzke. Timberland uses the resource container feature to organize internal policies, procedures and Yardi software best practices. Team members at any of Timberland\u2019s sites can log on to resource containers in Aspire and see information that is always up to date and consistent.<br><br>\u201cIn the past, when we\u2019d have a problem or question for Yardi, we\u2019d enter a support ticket and wait for a response. Aspire empowers us with the knowledge and resources to find answers to questions on our own. That type of problem solving is faster and instills a greater sense of self-confidence,\u201d says Gatzke.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<p class=\"uk-text-bold uk-margin-remove\"><strong>Tracking staff development<\/strong><\/p>\n<p class=\"uk-margin-remove\">Aspire is key to streamlining how Timberland onboards new team members by ensuring training is consistent in methodology and content across the organization.<br><br>\u201cYardi Aspire is a game changer when it comes to onboarding new team members. We know exactly what they\u2019ll be learning throughout the process. That level of consistency is quite valuable to staff development as well as creating a sense of connectiveness for our teams,\u201d says Gatzke.<br><br>Standardizing initial training with Aspire\u2019s self-paced online coursework helps Timberland with quickly getting basic workflows and techniques taught to new team members. Covering that content with Aspire makes it easier for Timberland to cover deeper topics through live webinars or one-on-one in person.<br><br>\u201cIt\u2019s so helpful that our new team members can learn Yardi software through easy to consume micro-sessions. Getting through those basics gives us more time to work on the bigger picture aspects of working for Timberland,\u201d says Gatzke.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<p class=\"uk-text-bold uk-margin-remove\"><strong>Creating custom content<\/strong><\/p>\n<p class=\"uk-margin-remove\">By default, Yardi Aspire includes full site branding tools that help turn the virtual learning space into a company-specific hub of information. However, there are many more ways to use customization tools to create a true company university that fits each organization\u2019s specific needs.<br><br>Advanced customization options are available to fine-tune the customization beyond the site layout and color scheme. Visibility controls available on all site objects enable administrators to create custom views for their learners by restricting or making content available on the catalog and in resource containers so learners can find applicable options with minimal clicks.<br><br>Timberland&#8217;s Aspire site administrators use the embedded authoring tools to create new coursework as well as to add company-specific content and insights to preloaded Yardi courses. \u201cAspire comes with course templates, themes, authoring tools and more. I\u2019m quite impressed with what our training team has done creatively with Aspire,\u201d says Gatzke.<br><br><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png\" alt=\"Timberland Partners logo\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png\" srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png 1092w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?resize=300,49 300w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?resize=768,126 768w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?resize=1024,168 1024w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=400 400w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=500 500w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=600 600w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=720 720w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=800 800w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=1000 1000w\" data-srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png 1092w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?resize=300,49 300w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?resize=768,126 768w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?resize=1024,168 1024w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=400 400w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=500 500w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=600 600w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=720 720w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=800 800w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2021\/11\/MicrosoftTeams-image-77.png?w=1000 1000w\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                    <li>Multifamily<\/li>\n                                                                                                    <li>Affordable Housing<\/li>\n                                                                    <li>Commercial<\/li>\n                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">90 properties<br>19,000 residential units<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">1997<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/elearning\" target=\"_blank\" >Aspire<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/yardi-voyager-residential\/\" target=\"_blank\" >Voyager Residential<\/a><\/li>\n                                                            <li><a href=\"\/products\/voyager-for-affordable-housing\/\" target=\"_blank\" >Voyager Affordable Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe\/\" target=\"_blank\" >RentCafe<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe-affordable\/\" target=\"_blank\" >RentCafe Affordable Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-procure-to-pay\" target=\"_blank\" >Procure to Pay Suite<\/a><\/li>\n                                                            <li><a href=\"\/products\/voyager-for-construction\/\" target=\"_blank\" >Job Cost<\/a><\/li>\n                                                            <li><a href=\"\/products\/investor-portal\" target=\"_blank\" >Investor Portal<\/a><\/li>\n                                                            <li><a href=\"\/products\/investorplus\" target=\"_blank\" >InvestorPlus<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-bill-pay\/\" target=\"_blank\" >Bill Pay<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-checkscan\" target=\"_blank\" >CHECKscan<\/a><\/li>\n                                                            <li><a href=\"\/products\/construction-manager\/\" target=\"_blank\" >Construction Manager <\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">Higher rate of course completion<br>More engaging training content<br>Empowered staff<br>More efficient live training sessions<br>Greater team accountability<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Timberland Partners<\/p>\n                            \n                                <p class=\"uk-margin-remove\"><a href=\"http:\/\/www.timberlandpartners.com\" target=\"_blank\" rel=\"noreferrer noopener\">timberlandpartners.com<\/a><\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":584,"template":"","yardi-market":[1710],"yardi-product":[1449],"class_list":["post-338867","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-market-multifamily","yardi-product-elearning"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Timberland Partners Success Story on Aspire - Yardi<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Timberland Partners Success Story on Aspire\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/me\/about-us\/success-stories\/timberland-partners-on-aspire\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi\" \/>\n<meta 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