{"id":290799,"date":"2019-11-08T06:29:04","date_gmt":"2019-11-08T13:29:04","guid":{"rendered":"https:\/\/www.yardi.com\/?post_type=yardi-testimonials&#038;p=290799"},"modified":"2024-03-08T10:16:14","modified_gmt":"2024-03-08T17:16:14","slug":"ledic-on-voyager-affordable-housing","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/ledic-on-voyager-affordable-housing\/","title":{"rendered":"Envolve LLC on Voyager Affordable Housing"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/6.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Envolve LLC <\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Envolve LLC <\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">Envolve LLC on Voyager Affordable Housing<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/ledic-on-voyager-affordable-housing\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">Yardi Voyager Affordable Housing provides out-of-the-box compliance processes for all of the programs we participate in.<\/p>\n                                        <footer class=\"uk-text-right\">Jennifer van Arcken, Senior Vice President of Information Technology<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                        <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">With Voyager Affordable Housing, we can make sure that applicants can document their disability status and be given priority as we work through the waiting list.<\/p>\n                                        <footer class=\"uk-text-right\">Jennifer van Arcken, Senior Vice President of Information Technology<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">Envolve LLC is a vertically integrated multifamily real estate company engaged in third-party management, ownership, and redevelopment. Its diverse portfolio <strong>of more than 28,000 units<\/strong> consists of affordable, tax credit, conventional, layered and HOME communities. Envolve\u2019s family of companies includes <strong>Envolve Communities,<\/strong> its investment division based in Montgomery, <strong>Envolve Client Services Group<\/strong>, its property management services division based in Memphis, and <strong>Ross-Envolve<\/strong>, its property management services division for the Rocky Mountain region based in Denver. Through a culture of innovation, collaboration, and initiative, Envolve effectively lives out its tagline of \u201cMaking Communities Better Together\u201d each day.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Reinventing Compliance<\/p>\n<p class=\"uk-margin-remove\">In the past, Envolve\u2019s compliance officers managed affordable housing programs with a system based on email communication. Later, as the email system proved inefficient, Envolve created a home-grown help desk program with the goal of centralizing compliance activities into a manageable database. However, with undefined workflows and difficult-to-track help desk tickets, Envolve experienced miscommunication and lost opportunities to help staff reach their full potential. <br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Yardi Voyager Affordable Housing<\/p>\n<p class=\"uk-margin-remove\">Yardi Voyager Affordable Housing supports multiple departmental functions on a single platform, helping Envolve centralize operations, finance, maintenance management and compliance. Combined with Yardi Affordable Housing Suite solutions for online applicant certifications, payment processing, resident screening and more, Envolve found a single connected system for better communication.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Making Workflows Flow<\/p>\n<p class=\"uk-margin-remove\">Envolve is responsible for compliance with a variety of affordable housing programs, including Low Income Housing Tax Credits, HOME, Rural Development and others. Each affordable housing program has associated workflows which all affordable housing providers, including Envolve, complete daily.<br><br>Envolve employs a team of approximately 13 staff to oversee its compliance workflows. In the past, the team experienced inefficiencies due to reliance on processes such as email and shared folders to communicate and document compliance data.  <br><br>Compliance data for affordable housing includes household demographics, rent charges, screening documentation, utilities paid, unit inspections and more. That information is required to prove that affordable housing resources benefit members of the community who are qualified for a specified program.<br><br>\u201cVoyager provides out-of-the-box processes for our affordable housing compliance work for all of the programs we participate in. We are even able to do some customization based on local programs,\u201d said Jennifer van Arcken, senior vice president of information technology for Envolve.<br><br>Waitlist processes are a prime example of how affordable housing compliance has improved with Yardi Voyager. \u201cWe created waitlist templates for properties based on their specific priorities. For example, at many of our locations, people with disabilities have a priority for housing assistance at our properties. With Voyager and RentCafe Affordable Housing waitlist functionality, we can make sure any regulatory preferences are documented and given priority as we work through the waiting list,\u201d says van Arcken. <\/p>\n<\/div>\n\n\n<p><\/p>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png\" alt=\"Envolve LLC  logo\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png\" srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png 3133w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=300,117 300w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=768,301 768w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=1024,401 1024w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=1536,601 1536w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=2048,801 2048w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=400 400w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=500 500w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=600 600w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=720 720w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=800 800w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=1000 1000w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=1200 1200w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=1440 1440w\" data-srcset=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png 3133w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=300,117 300w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=768,301 768w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=1024,401 1024w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=1536,601 1536w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?resize=2048,801 2048w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=400 400w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=500 500w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=600 600w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=720 720w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=800 800w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=1000 1000w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=1200 1200w, https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2020\/10\/Envolve-3.2.png?w=1440 1440w\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                    <li>Affordable Housing<\/li>\n                                                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">25,255 HUD and Tax Credit units<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2001<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/voyager-for-affordable-housing\/\" target=\"_blank\" >Voyager Affordable Housing<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/rentcafe-affordable\/\" target=\"_blank\" >RentCafe Affordable Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe\/\" target=\"_blank\" >RentCafe<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-payscan\" target=\"_blank\" >PayScan<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-marketplace\/\" target=\"_blank\" >Marketplace<\/a><\/li>\n                                                            <li><a href=\"\/products\/vendorcafe\" target=\"_blank\" >VendorCafe<\/a><\/li>\n                                                            <li><a href=\"\/products\/matrix\" target=\"_blank\" >Matrix<\/a><\/li>\n                                                            <li><a href=\"\/products\/maintenance-iq\/\" target=\"_blank\" >Maintenance IQ<\/a><\/li>\n                                                            <li><a href=\"\/products\/forecast-iq\" target=\"_blank\" >Forecast IQ<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-revenue-iq\/\" target=\"_blank\" >Revenue IQ<\/a><\/li>\n                                                            <li><a href=\"\/products\/elearning\" target=\"_blank\" >Aspire<\/a><\/li>\n                                                            <li>Chat IQ<\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">By replacing outdated software and email workflows, Envolve improved the performance of its compliance management team. Envolve uses customization tools in Yardi Voyager Affordable Housing to support local priorities and affordable housing programs. <\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Envolve LLC <\/p>\n                            \n                                <p class=\"uk-margin-remove\"><a href=\"http:\/\/envolvellc.com\" target=\"_blank\" rel=\"noreferrer noopener\">envolvellc.com<\/a><\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":42,"template":"","yardi-market":[1698],"yardi-product":[1623],"class_list":["post-290799","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-market-affordable-housing","yardi-product-voyager-affordable-housing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - 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