{"id":277596,"date":"2019-05-24T11:38:55","date_gmt":"2019-05-24T18:38:55","guid":{"rendered":"https:\/\/www2.yardi.com\/?post_type=yardi-testimonials&#038;p=277596"},"modified":"2022-05-16T14:34:41","modified_gmt":"2022-05-16T21:34:41","slug":"churchill-residential-on-voyager-affordable-housing-suite","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/churchill-residential-on-voyager-affordable-housing-suite\/","title":{"rendered":"Churchill Residential on Voyager Affordable Housing Suite"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/8.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Churchill Residential<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Churchill Residential<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">Churchill Residential on Voyager Affordable Housing Suite<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/churchill-residential-on-voyager-affordable-housing-suite\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">Time savings for our onsite staff definitely benefits our residents, as the staff now has more time for personal interactions every day.<\/p>\n                                        <footer class=\"uk-text-right\">Michelle Bless, Director of Accounting<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">Churchill Residential (Churchill) was founded in 2002. It prides itself on developing and operating high-quality, 100% affordable housing communities, most of which are for seniors. Churchill has leveraged Low Income Housing Tax Credit funds to build 17 communities and more than 2,700 units across the greater Dallas\/Fort Worth area.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Doing More with Technology<\/p>\n<p class=\"uk-margin-remove\">Customer service is at the forefront of Churchill\u2019s mission. Its guiding principles focus on enhancing the lives of residents, onsite staff and office employees. Churchill&#8217;s previous software platform was functional, though lacked in certain features, notably full integration between department roles and databases. Those missing pieces had a negative effect on Churchill&#8217;s experience with technology.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Yardi Affordable Housing Suite<\/p>\n<p class=\"uk-margin-remove\">Yardi Voyager Affordable Housing centralizes operations, finance, maintenance management and compliance in a single connected solution. Adding products from the Yardi Affordable Housing Suite extends the platform with online applicant certifications, payment processing, resident screening and more.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Benefiting from an Integrated Software Environment<\/p>\n<p class=\"uk-margin-remove\">Implementing products from the Yardi Voyager Affordable Housing Suite has helped Churchill gain improvements in staff efficiency and resident service capabilities. As a single integrated platform, the Yardi Voyager Affordable Housing Suite improves staff performance by simplifying many processes and providing data transparency across the organization. <br><br>Those benefits translate from staff to residents. \u201cTime savings for our onsite staff definitely benefits our residents, as staff now has more time for personal interactions every day,\u201d says Michelle Bless, director of accounting for Churchill. <br><br>Bless cites electronic payment processing as a nice perk for residents because they can log in at any time to check their up-to-date ledger. She reports that they couldn&#8217;t offer residents that type of real-time information prior to adopting the Yardi integrated software platform. <br><br><strong>Solving the Problem of Money Orders and Cash Payments <br><\/strong>With Yardi\u2019s Walk-In Payment System (WIPS), Churchill\u2019s residents can make payments for rent and other charges at their choice of participating retail locations. They can use any form of payment at those locations, and payments post automatically to their ledger in the Yardi database. Churchill property managers no longer accept payments in cash or money orders <br><br>\u201cMoney orders not only have a potential for fraud, but also tend to slow down accounting processes because they don\u2019t scan very well. When a scan fails, our staff must make a trip to the bank for manual deposit. WIPS solves those issues and eliminates a lot of work for our onsite managers,\u201d says Bless. <br><br><strong>Streamlining Accounts Payable <br><\/strong>Churchill adopted Yardi PAYscan as their new automated invoice processing system. Yardi PAYscan saves Churchill as much as two hours per week because of its integration with Yardi Voyager Affordable Housing. Churchill receives scanned images of payable invoices delivered to Voyager for review, approval and payment. \u201cNot having to log in to a separate system really expedites processes for our AP accountants,\u201d says Bless. <br><br><strong>Benefits of Working in the Cloud <br><\/strong>Having a single, integrated platform hosted in the Yardi Cloud is also beneficial for Churchill. \u201cThe Yardi Cloud is a big plus for us. A portion of our past software was cloud-based, but unfortunately, the accounting data was not, which meant separate logins and waiting for data to transfer. Also, Yardi&#8217;s browser-based interface drastically reduced calls to our IT staff for assistance,\u201d says Bless.<br><br><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/logo-Churchillresidential.png\" alt=\"Churchill Residential logo\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/logo-Churchillresidential.png\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/logo-Churchillresidential.png\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                    <li>Affordable Housing<\/li>\n                                                                    <li>Senior Living<\/li>\n                                                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">2,700 units<br>17 communities<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2018<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/affordable-housing-suite\/\" target=\"_blank\" >Affordable Housing Suite<\/a><\/li>\n                                                            <li><a href=\"\/products\/voyager-for-affordable-housing\/\" target=\"_blank\" >Voyager Affordable Housing<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/yardi-payscan\" target=\"_blank\" >PayScan<\/a><\/li>\n                                                            <li><a href=\"\/products\/rentcafe\/\" target=\"_blank\" >RentCafe<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\/\" target=\"_blank\" >Maintenance<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\" target=\"_blank\" >Maintenance Mobile<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-checkscan\" target=\"_blank\" >CHECKscan<\/a><\/li>\n                                                            <li><a href=\"\/products\/voyager-for-construction\/\" target=\"_blank\" >Job Cost<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">Churchill gained efficiency with real-time data and minimizing separate logins by replacing software that wasn\u2019t fully integrated.<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Churchill Residential<\/p>\n                            \n                                <p class=\"uk-margin-remove\"><a href=\"http:\/\/churchillresidential.com\" target=\"_blank\" rel=\"noreferrer noopener\">churchillresidential.com<\/a><\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":42,"template":"","yardi-market":[1698,1716],"yardi-product":[9840,1623],"class_list":["post-277596","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-market-affordable-housing","yardi-market-senior-living","yardi-product-affordable-suite","yardi-product-voyager-affordable-housing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Churchill Residential on Voyager Affordable Housing Suite - Yardi<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta 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