{"id":277359,"date":"2019-05-23T23:27:35","date_gmt":"2019-05-24T06:27:35","guid":{"rendered":"https:\/\/www2.yardi.com\/?post_type=yardi-testimonials&#038;p=277359"},"modified":"2022-05-16T14:35:47","modified_gmt":"2022-05-16T21:35:47","slug":"fort-smith-housing-authority-on-voyager-pha","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/fort-smith-housing-authority-on-voyager-pha\/","title":{"rendered":"Fort Smith Housing Authority on Voyager PHA"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/3.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Fort Smith Housing Authority<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Fort Smith Housing Authority<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">Fort Smith Housing Authority on Voyager PHA<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/fort-smith-housing-authority-on-voyager-pha\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">Yardi Voyager PHA helps us keep up with evolving policies, which is wonderful.<\/p>\n                                        <footer class=\"uk-text-right\">Rachel Brown, Section 8 Director<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">The mission of the Fort Smith Housing Authority (FSHA) is to develop, rehabilitate and manage decent, safe and sanitary affordable housing. FSHA promotes equal opportunity, fair housing initiatives and the deconcentration of race and poverty.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">An Industry in Transition<\/p>\n<p class=\"uk-margin-remove\">The PHA industry continues to change as policies evolve to best serve community members needing housing assistance. In turn, public housing agencies across the country, including FSHA, have evolved their housing strategies. Repurposing outdated public housing units by rehabbing dilapidated properties and creating new housing subsidies has become a successful model for many PHAs. FSHA needed a software platform to help make such endeavors successful for housing providers and residents.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Yardi Voyager PHA<\/p>\n<p class=\"uk-margin-remove\">Yardi Voyager PHA supports entire organizations on a single software platform with comprehensive functionality. PHAs gain expertly crafted workflows for operations, finance, maintenance management and subsidy compliance. The Yardi PHA Suite provides seamless, efficient solutions for paperless applicant certifications, payment processing, resident screening, landlord communications and more.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">An Upward Growth Trend<\/p>\n<p class=\"uk-margin-remove\">Rachel Brown, Section 8 director, began working at FSHA in 2002. Over time, she has witnessed significant growth in the number of units under management and increased complexity around creating new housing resources. During that period of change, FSHA transitioned from an early version of Yardi\u2019s platform to the more advanced Yardi Voyager PHA platform and used the added functionality to track new housing efforts and maintain continuity.  <br><br>FSHA\u2019s development efforts now include building Low-Income Housing Tax Credit units, rehabbing dilapidated housing for sale to low- and moderate-income families, and exploring new ways to provide affordable housing that meets the needs of the community. <br><br>\u201cWhen I first started FSHA, we had about 450 public housing units and less than 1,200 vouchers. Today, we have more than 1,600 vouchers under our management, transitioned 288 Public Housing units through the RAD program, and replaced 170 public housing units with the help of Low-Income Housing Tax Credits,\u201d said Brown. <br><br>Technology played a role in FSHA\u2019s growth. \u201cYardi Voyager PHA helps us keep up with evolving policies, which is wonderful. HUD changes things so often, and when they do, Yardi gets right on it with a plug-in or update to make new processes easy to master,\u201d said Brown. <br><br>One example of how Yardi helped FSHA improved internal processes is voucher portability. According to Brown, FSHA staff used to dread the process of working with housing choice vouchers originally issued by another public housing agency. \u201cVoyager makes it so much easier to work with vouchers from other areas. We just fill out a couple of tabs in Voyager, add the HUD Form 52665 and follow-up information, and boom, you\u2019re done,\u201d said Brown. <br><br>FSHA also credits Yardi support staff as a valuable resource. \u201cI can\u2019t give them enough kudos. They are spot on, all the time. Whether it\u2019s on the phone, by email or live assistance through a remote connection to our computer desktops, Yardi support is very responsive. I love that about Yardi,\u201d said Brown. <br><br>Brown says the real \u2018wow\u2019 moments of her career at FSHA happen when she sees people\u2019s lives change for the better. \u201cSome clients are single parents, others are going to school or raising a family. It\u2019s inspiring when they enter our Family Self-Sufficiency program, graduate and go on to buy a home or start their own business. Seeing their lives evolve and change for the better is what our housing authority programs are all about. We are making a difference,\u201d said Brown.<br><br><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/FSHALogo.jpg\" alt=\"Fort Smith Housing Authority logo\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/FSHALogo.jpg\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/FSHALogo.jpg\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                    <li>Public Housing<\/li>\n                                                                    <li>Affordable Housing<\/li>\n                                                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">1,600 housing choice vouchers<br>288 affordable housing units<br>170 low-income housing tax credit units<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2014<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/voyager-for-public-housing\/\" target=\"_blank\" >Voyager PHA<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/voyager-for-affordable-housing\/\" target=\"_blank\" >Voyager Affordable Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/voyager-for-construction\/\" target=\"_blank\" >Job Cost<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-fixed-assets\" target=\"_blank\" >Fixed Assets<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-inventory-control\" target=\"_blank\" >Inventory Control<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-inspections\" target=\"_blank\" >Inspection<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-inspections\" target=\"_blank\" >Inspection Mobile<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\/\" target=\"_blank\" >Maintenance<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\" target=\"_blank\" >Maintenance Mobile<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">FSHA improved its housing resources by converting public housing units into new affordable housing properties. Yardi Voyager PHA accommodated that growth and ensured timely reports and compliance. <\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Fort Smith Housing Authority<\/p>\n                            \n                                <p class=\"uk-margin-remove\"><a href=\"http:\/\/fortsmithhousing.org\" target=\"_blank\" rel=\"noreferrer noopener\">fortsmithhousing.org<\/a><\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":42,"template":"","yardi-market":[1698,1713],"yardi-product":[1635],"class_list":["post-277359","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-market-affordable-housing","yardi-market-public-housing","yardi-product-voyager-pha"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - 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