{"id":276453,"date":"2019-05-22T18:56:35","date_gmt":"2019-05-23T01:56:35","guid":{"rendered":"https:\/\/www2.yardi.com\/?post_type=yardi-testimonials&#038;p=276453"},"modified":"2022-05-17T06:36:03","modified_gmt":"2022-05-17T13:36:03","slug":"housing-authority-of-san-luis-obispo","status":"publish","type":"yardi-testimonials","link":"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/housing-authority-of-san-luis-obispo\/","title":{"rendered":"Housing Authority of San Luis Obispo on RentCafe PHA"},"content":{"rendered":"<div class=\"uk-container-expand uk-cover-container uk-height-medium uk-background-secondary uk-light uk-margin uk-flex uk-flex-center uk-flex-middle\">\n    <div class=\"uk-position-cover uk-background-image uk-background-cover uk-flex uk-flex-center uk-flex-middle\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/generic\/3.jpg);\">\n    <div class=\"uk-width-4-5 uk-margin-auto uk-grid\">\n        <div class=\"uk-width-1-1 uk-width-auto@m uk-text-center uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small\" style=\"border:4px solid #fff;\">\n            <p class=\"uk-h2 uk-text-bold\">Client Success<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-visible@m\" style=\"border:4px solid #fff; border-left:0px; min-width: 200px;\">\n            <p class=\"uk-h2 uk-text-bold\">Housing Authority of San Luis Obispo<\/p>\n        <\/div>\n        <div class=\"uk-width-expand uk-text-left uk-text-middle uk-overlay uk-overlay-primary uk-light uk-padding-small uk-hidden@m\" style=\"border:4px solid #fff; border-top:0px; min-width: 200px;\">\n            <p class=\"uk-h3 uk-text-bold\">Housing Authority of San Luis Obispo<\/p>\n        <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n<div class=\"uk-container-large uk-margin-auto uk-padding-small uk-padding-remove@m\">\n<!-- breadcrumbs & download link -->\n        <div class=\"uk-align-left\">\n        <p class=\"uk-text-small\" id=\"breadcrumbs\"><span><a href=\"https:\/\/www.yardi.com\/\">Home<\/a> \u00bb <span>\n            <a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/\">Success Stories<\/a> \u00bb \n            <span class=\"breadcrumb_last\" aria-current=\"page\">Housing Authority of San Luis Obispo on RentCafe PHA<\/span><\/span><\/span><\/p>\n        <\/div>\n        <div class=\"uk-text-right\">\n            <p class=\"uk-text-small\" ><a href=\"https:\/\/www.yardi.com\/en-gb\/about-us\/success-stories\/housing-authority-of-san-luis-obispo\/?format=pdf\" target=\"_blank\" class=\"uk-link-text\">view\/download the pdf<\/a><\/p>\n        <\/div>\n<\/div>\n<div class=\"uk-clearfix\"> <\/div>\n\n<div class=\"uk-container-expand\">\n    <div class=\"uk-grid uk-grid-collapse uk-overflow-hidden\" uk-grid uk-height-match>\n        <div class=\"cmw-hm uk-width-2-3@m\">\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div uk-slider=\"center: true\">\n                    <div class=\"uk-position-relative uk-visible-toggle\" tabindex=\"-1\">\n                        <ul class=\"uk-slider-items uk-padding-horizontal uk-child-width-2-3@s uk-grid\">\n                                                                                    <li>\n                                <div class=\"\">\n                                    <blockquote>\n                                        <p class=\"uk-margin-small-bottom\">One family was able to move into a unit just a week or two after creating their RentCafe PHA profile and completing their application online.<\/p>\n                                        <footer class=\"uk-text-right\">Elaine Archer, Director of Housing Management<\/footer>\n                                    <\/blockquote>\n                                <\/div>\n                            <\/li>\n                                                                                <\/ul>\n                        <a class=\"uk-position-center-left uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-previous uk-slider-item=\"previous\"><\/a>\n                        <a class=\"uk-position-center-right uk-position-small uk-hidden-hover\" href=\"#\" uk-slidenav-next uk-slider-item=\"next\"><\/a>\n                    <\/div>\n                    <ul class=\"uk-slider-nav uk-dotnav uk-flex-center uk-margin\"><\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"uk-padding-large uk-padding-remove-vertical\">\n                <div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Company<\/h3>\n<p class=\"uk-margin-remove\">The Housing Authority of San Luis Obispo (HASLO) serves residents of the City and County of San Luis Obispo, California, overseeing public and affordable housing subsidies. HASLO manages subsidies including Low Income Housing Tax Credit, HUD 50058 and 50059, and HUD-Veterans Affairs Supportive Housing.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Challenge<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Eliminating Paperwork<\/p>\n<p class=\"uk-margin-remove\">The documentation required for a household to qualify for subsidized housing is daunting. Like all PHAs, HASLO faces the challenge of collecting all the necessary data to meet its compliance mandates. In the past, paper forms and photocopied documents served this purpose. HASLO sought a digital solution to keep in compliance with their funding sources and eliminate handling and storing mountains of paperwork.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Solution<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">RentCafe PHA<\/p>\n<p class=\"uk-margin-remove\">With RentCafe PHA, HASLO can process hundreds of applications online during each application cycle. By taking its applications online, HASLO has successfully reduced its paperwork burden.<br><br><\/p>\n<\/div>\n\n<div class=\"uk-margin\">\n<h3 class=\"uk-margin-small\">The Story<\/h3>\n<p class=\"uk-text-bold uk-margin-remove\">Taking Applications Online<\/p>\n<p class=\"uk-margin-remove\">HASLO began to transform its paper-based housing application processes with RentCafe PHA in 2014. The PHA saw fast results. \u201cWe were so excited when we saw live applications in RentCafe PHA. All of the documentation was there, including birth certificates, driver\u2019s licenses, and social security documents without a stack of paper to go through,\u201d said Elaine Archer, director of housing management for HASLO.<br><br>A big part of that transformation is how HASLO maintains its waiting list. Save My Spot is a waitlist management tool embedded in RentCafe PHA. Save My Spot makes it simple to communicate with waitlisted households. PHAs can use Save My Spot to ask people on the waitlist to log in and confirm their status. Those who are no longer seeking housing assistance can remove themselves from the PHA waiting list.<br><br>\u201cIt\u2019s almost too easy for users. We\u2019ll sometimes get phone calls asking if the simple, online app is really all that is necessary to confirm a spot on our waiting list,\u201d said Archer.<br><br>Archer says Save My Spot makes it feasible for HASLO to update its waiting list every six months, a pace rarely possible using past methods.<br><br>\u201cWe even gain digital efficiency when processing names on our waiting list without an email address. Save My Spot sends those households a letter printed with a barcode. When those barcodes come back, we can scan them and quickly get to their record in Yardi Voyager. That innovation saves us 10-15 clicks per household, which adds up to a lot of time,\u201d said Archer. RentCafe PHA has automation features that go beyond the waitlisting phase. For example, it automatically checks for errors as applicants submit their information, which helps HASLO receive more complete files that are easier to process. \u201cOne family was able to move into a unit just a week or two after creating their RentCafe PHA profile and completing their application online,\u201d said Archer.<br><br>HASLO has also upgraded to Yardi Voyager PHA 7S and is taking advantage of new features and benefits. \u201cReplacing our old system with Yardi Voyager brought us into the 21st century. PHAs need to be able to document every detail associated with their subsidies. Voyager gives us the data we need to tell our funding sources exactly what the local needs are and how subsidies will be used to create affordable housing opportunities for our community,\u201d said Archer.<br><br><\/p>\n<\/div>            <\/div>\n            <div><\/div>\n\n\n        <\/div>\n        <div class=\"cmw-hm-target uk-width-1-3@m uk-flex-first@m\" >\n\n                        <div class=\"uk-display-block uk-width-1-1 uk-padding-small uk-margin-remove\">\n                <div class=\"uk-width-2-3@l uk-align-right\">\n                    <img loading=\"lazy\" decoding=\"async\" class=\"\" width=\"266\" height=\"151\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/HASLO_logo-2014.jpg\" alt=\"Housing Authority of San Luis Obispo logo\" src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/HASLO_logo-2014.jpg\" data-src=\"https:\/\/www.yardi.com\/wp-content\/uploads\/sites\/93\/2019\/05\/HASLO_logo-2014.jpg\">\n                <\/div>\n                <div class=\"uk-clearfix\"> <\/div>\n\n            <\/div>\n            <div class=\"uk-clearfix\"> <\/div>\n            \n            <div class=\"uk-display-block uk-width-1-1 uk-padding-remove uk-height-1-1 uk-margin-remove uk-cover-container\">\n                <div class=\"uk-position-cover uk-background-image uk-background-repeat\" style=\"background-image:url(https:\/\/www.yardi.com\/wp-content\/plugins\/cmw-client-success\/public\/images\/plus_dark_tileable.png);\"><\/div>\n                <div class=\"uk-position-relative uk-margin-left\">\n                    <div class=\"sidebar-inner uk-width-2-3@l uk-float-right uk-margin-small-right\">\n                        <p class=\"uk-text-muted uk-margin\">Overview<\/p>\n\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Markets<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                                    <li>Public Housing<\/li>\n                                                                                            <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Portfolio<\/p>\n                                <p class=\"uk-margin-remove\">168 Public Housing Units<br>2,100 Housing Choice Vouchers<br>500 Affordable Housing Units<\/p>\n                            <\/div>\n                                                                            <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">Client Since<\/p>\n                                <p class=\"uk-margin-remove\">2013<\/p>\n                            <\/div>\n                                                <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Product Highlighted<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/rentcafe-pha\" target=\"_blank\" >RentCafe PHA<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-small\">Additional Products<\/p>\n                            <ul class=\"uk-list cmw-list-condensed uk-margin-remove \">\n                                                            <li><a href=\"\/products\/voyager-for-public-housing\/\" target=\"_blank\" >Voyager PHA<\/a><\/li>\n                                                            <li><a href=\"\/products\/voyager-for-affordable-housing\/\" target=\"_blank\" >Voyager Affordable Housing<\/a><\/li>\n                                                            <li><a href=\"\/products\/resident-screening\/\" target=\"_blank\" >ScreeningWorks Pro<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-payment-processing\/\" target=\"_blank\" >Payment Processing<\/a><\/li>\n                                                            <li><a href=\"\/products\/voyager-for-construction\/\" target=\"_blank\" >Job Cost<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-fixed-assets\" target=\"_blank\" >Fixed Assets<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-inventory-control\" target=\"_blank\" >Inventory Control<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-inspections\" target=\"_blank\" >Inspection<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-inspections\" target=\"_blank\" >Inspection Mobile<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\/\" target=\"_blank\" >Maintenance<\/a><\/li>\n                                                            <li><a href=\"\/products\/yardi-maintenance\" target=\"_blank\" >Maintenance Mobile<\/a><\/li>\n                                                        <\/ul>\n                        <\/div>\n                                                    <div class=\"uk-margin\">\n                                <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">The Benefits<\/p>\n                                <p class=\"uk-margin-remove\">Applicants no longer have to submit lenthy paper applications to apply for housing. Staff can process electronic applications much quicker, freeing them to provide other valuable services.<\/p>\n                            <\/div>\n                                                                        <div class=\"uk-margin\">\n                            <p class=\"uk-text-emphasis uk-text-bold uk-margin-remove\">About Housing Authority of San Luis Obispo<\/p>\n                            \n                                <p class=\"uk-margin-remove\"><a href=\"http:\/\/haslo.org\" target=\"_blank\" rel=\"noreferrer noopener\">haslo.org<\/a><\/p>\n\n                                                    <\/div>\n                                                <div class=\"uk-margin\">\n                            <a class=\"uk-button uk-button-default\" href=\"\/about-us\/request-information\">Request Info<\/a>\n                        <\/div>\n       \n             \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":42,"template":"","yardi-market":[1713],"yardi-product":[1569],"class_list":["post-276453","yardi-testimonials","type-yardi-testimonials","status-publish","hentry","yardi-market-public-housing","yardi-product-rentcafe-pha"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - 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