{"id":9424,"date":"2014-01-27T05:00:29","date_gmt":"2014-01-27T13:00:29","guid":{"rendered":"http:\/\/www.yardi.com\/blog\/?p=9424"},"modified":"2020-12-24T02:21:31","modified_gmt":"2020-12-24T10:21:31","slug":"seamless-workflows","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/seamless-workflows\/","title":{"rendered":"Seamless Workflows"},"content":{"rendered":"<p>First Pointe Management Group (FPMG), also known as Brymarc Management Company and a subsidiary of The Ezralow Company, has relied on pro<img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-9425\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2014\/01\/VidaBautista-300x281.jpg\" alt=\"VidaBautista\" width=\"300\" height=\"281\" \/>perty management and accounting software from <a title=\"Yardi\" href=\"http:\/\/www.yardi.com\/\" target=\"_blank\" rel=\"noopener\">Yardi<\/a><sup>\u00ae<\/sup> for 18 years, utilizing a Windows<sup>\u00ae<\/sup>-based platform before eventually moving to browser-based Yardi Voyager<sup>\u00ae<\/sup>.\u00a0 The continuous growth of their residential portfolio prompted another reevaluation, according to Vida Bautista, assistant controller for The Ezralow Company.<\/p>\n<p>\u201cWe wanted our onsite people to have the best software along with online services for our residents, so we started looking for new solutions to perform various ancillary operations,\u201d Bautista said.\u00a0 As a result, FPMG adopted several new products that improve internal operations and resident services by integrating with Yardi Voyager.<\/p>\n<p>Seeking detailed insight into its marketing processes, FPMG added <a title=\"Yardi PopCard\" href=\"http:\/\/www.yardi.com\/product\/YardiPopCard.aspx\" target=\"_blank\" rel=\"noopener\">Yardi PopCard<\/a>\u2122 to Yardi Voyager.\u00a0 \u201cBefore PopCard, information from paper guest cards sometimes weren\u2019t entered into our platform, and we wondered why our traffic wasn\u2019t as high as we expected,\u201d Bautista said.\u00a0 \u201cWe looked for a product that could solve that issue while tracking the source of every prospect.\u00a0 With PopCard, we can track our advertising sources, which is great because that helps us make decisions about where to spend money for advertising.\u00a0 It has been a great tool for monitoring our traffic, determining which advertising sources work for us, and getting us more leases.\u201d<\/p>\n<p>Another product built into Yardi Voyager is Yardi Energy Solutions\u2122, an automated utility billing and energy management solution that converges utility charges with online rent payments, providing convenience both for FPMG and its residents.\u00a0 \u201cThere\u2019s no separate billing for the residents so it\u2019s easy for them to see their charges, and it\u2019s easy for us to see the revenue coming in.\u00a0 We can also see utility revenues that we\u2019re not able to collect, which helps our decision-making, especially in budget preparations,\u201d Bautista said.<\/p>\n<p>FPMG also adopted RentCafe\u2122, a full online marketing, leasing and resident services solution that\u2019s integrated with Yardi Voyager.\u00a0 Prospects can search for an apartment, apply and execute leases online.\u00a0 For residents, RENT<i>Caf\u00e9 <\/i>provides a resident portal for online work requests, lease renewals and online payments.\u00a0 \u201cWe converted all our properties to RentCafe, and our residents are really happy with its convenience.\u00a0 They can set up recurring payments and can pay anytime by credit card,\u201d Bautista said.<\/p>\n<p>Another recent addition to FPMG\u2019s property management platform is Yardi Payment Processing\u2122, which scans rent checks and gives residents paperless self-serving rent payment options.\u00a0 \u201cAs an Accountant, I love the backup.\u00a0 You click on the payment, on the receipt, on the attachment, and you see the check,\u201d Bautista said.\u00a0 \u201cThere\u2019s no delay in getting funds deposited, they\u2019re instantly recorded in Voyager, and we save money and labor by eliminating trips to the bank and courier pickups.\u00a0 The greater transparency also helps our cash flow because we know how much we\u2019re collecting on a daily basis.\u00a0 Payment Processing is the best thing that ever happened with our collection process.\u201d<\/p>\n<p>\u201cPerforming all of these operations on one platform gives us seamless workflows and better research for building reports that help not just the property sites and accounting, but the company\u2019s owners as well,\u201d Bautista said.\u00a0 FPMG also plans to add Yardi PAYscan\u2122, which scans invoices and automates invoice processing using customized approval workflows.\u00a0 \u201cAfter we implement PAYscan, automating our invoice processing within Voyager will save paper and improve our audit preparation,\u201d she said.<\/p>\n<p>\u201cWe\u2019re on top of all the new products Yardi is building into Voyager.\u00a0 If we see one that helps us work better, we don\u2019t hesitate to move to it.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>First Pointe Management Group (FPMG), also known as Brymarc Management Company and a subsidiary of The Ezralow Company, has relied on property management and accounting software from Yardi\u00ae for 18 years, utilizing a Windows\u00ae-based platform before eventually moving to browser-based Yardi Voyager\u00ae.\u00a0 The continuous growth of their residential portfolio prompted another reevaluation, according to Vida [&hellip;]<\/p>\n","protected":false},"author":610,"featured_media":9425,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[328,723,724,721,722,116],"class_list":["post-9424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-property-management-software","tag-single-software-solution","tag-single-software-stack","tag-single-platform","tag-vendor-consolidation","tag-yardi-client-profile"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"First Pointe Management Group (FPMG), also known as Brymarc Management Company and a subsidiary of The Ezralow Company, has relied on property 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