{"id":54156,"date":"2026-05-05T06:00:00","date_gmt":"2026-05-05T13:00:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=54156"},"modified":"2026-04-29T10:55:05","modified_gmt":"2026-04-29T17:55:05","slug":"senior-resource-group-success","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/senior-resource-group-success\/","title":{"rendered":"Video: Senior Resource Group connects teams for seamless care"},"content":{"rendered":"\n
\"Senior<\/a><\/figure>\n\n\n\n

At Senior Resource Group (SRG)<\/a>, caregivers who needed to consult service plans had to walk away from residents, go to an office and review information in a binder. Now they carry tablets and can access data from anywhere.<\/p>\n\n\n\n

SRG built a connected stream of data with the Yardi Senior Living Suite<\/a> \u2014 including Senior CRM<\/a>, Yardi EHR<\/a> and Yardi eMAR<\/a>. It reduces duplication, improves tracking and increases access to resident data in real time. Everything is in one system, from initial resident inquiry through clinical documentation and billing.<\/p>\n\n\n\n

In this video interview, part of \u201cThe heart of innovation\u201d series, VP of Health Services Sara Padilla shares how navigating complex clinical, operational and compliance requirements is easier with a seamless flow of data.<\/p>\n\n\n\n

Watch the full video<\/a> or read the highlights from the interview.<\/p>\n\n\n\n

How SRG connects data to empower caregivers, identify patterns & improve care<\/h2>\n\n\n\n

Because all the data plays well together in one connected system, SRG improves efficiency, compliance and care. <\/p>\n\n\n\n

\u201cIt provides us a continuum from when residents initially inquire, going into the RentCafe Senior CRM and the billing and then showing up in our side of the EHR,\u201d Padilla said.<\/p>\n\n\n\n

Care staff working with resident records in Yardi EHR see integrated resident information from Senior CRM and pharmacy records from Yardi eMAR. Teams improve care by looking for patterns and trends custom reports and dashboards.<\/p>\n\n\n\n

\u201cThat has made it hugely efficient for our teams not to have to manage data in different places,\u201d she said.<\/p>\n\n\n\n

With the connected data in the Senior Living Suite, SRG:<\/p>\n\n\n\n

    \n
  • Creates a seamless continuum from CRM to clinical documentation and billing<\/li>\n\n\n\n
  • Empowers care teams with real-time access to resident data on mobile devices<\/li>\n\n\n\n
  • Eliminates duplicate data and paper-based processes with a unified system<\/li>\n\n\n\n
  • Customizes reports and workflows to meet company goals and compliance needs<\/li>\n\n\n\n
  • Identifies trends and improve decision-making with incident reports and dashboards<\/li>\n<\/ul>\n\n\n\n

    \u201cThe flow of information just makes it seamless for our teams\u201d<\/h2>\n\n\n\n

    Accessible, connected information improves everyone\u2019s experience. SRG has seen an increase in staff satisfaction on the care teams, which affects retention and resident care.<\/p>\n\n\n\n

    \u201cIt makes the caregiver\u2019s job easier when they have that data at their fingertips,\u201d Padilla said, \u201cinstead of having to go to an office and dig through a binder.\u201d<\/p>\n\n\n\n

    \u201cIt helps them feel empowered and know that they have the right information when they need it.\u201d<\/p>\n\n\n\n

    \n