{"id":41710,"date":"2025-11-17T06:00:00","date_gmt":"2025-11-17T14:00:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=41710"},"modified":"2026-02-22T15:44:42","modified_gmt":"2026-02-22T23:44:42","slug":"brightview-senior-living-success","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/brightview-senior-living-success\/","title":{"rendered":"Brightview\u2019s success integrating eMAR data for med safety"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/vimeo.com\/1095730341\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=1920\" alt=\"Brightview Senior Living client success video\" class=\"wp-image-41711\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg 1920w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?resize=768,432 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?resize=1536,864 1536w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=800 800w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=1000 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=1200 1200w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/11\/Brightview-Carol-Downey-_blog-1920x1080-1.jpg?w=1440 1440w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.brightviewseniorliving.com\/\">Brightview Senior Living<\/a> faced a common challenge managing complex medication data across multiple systems. How can you ensure resident records are accurate when different communities use separate systems to enter electronic medication administration records (eMARs)?<\/p>\n\n\n\n<p>In this video interview, Carol Downey, IT systems manager at Brightview, shares how connected technology helps Brightview streamline workflows with integrated pharmacy data and automated reporting.<\/p>\n\n\n\n<p>With <a href=\"https:\/\/www.yardi.com\/product\/emar\/\">Yardi eMAR<\/a> and <a href=\"https:\/\/www.yardi.com\/product\/voyager-senior-housing\/\">Yardi Voyager Senior Housing<\/a>, Downey describes how Brightview improved data visibility and operational efficiency to support frontline staff and provide better resident care.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.yardi.com\/resources\/?market-type=senior-living&amp;sort_by=newest&amp;autoplay=1095730341&amp;utm_campaign=SL%20Product%20Emails%202023&amp;utm_source=hs_email&amp;utm_medium=email&amp;utm_content=379730361&amp;_hsenc=p2ANqtz--QgvXYlKEcLiNkmbjcKX5Ge-b1TowIc9cxV1adV2_cSjS1rAO76ac47ezHvbDPvHhuPuXpwiyj2Uv8KgRW7b0ujTXTGRRUBnua3i8dI5g_mL8_FBU\">Watch the full video<\/a> or read the highlights from the interview.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-once-we-implemented-yardi-emar-we-had-zero-med-errors\">\u201cOnce we implemented Yardi eMAR, we had zero med errors.\u201d<\/h2>\n\n\n\n<p>Before using Yardi eMAR, several Brightview communities were using a completely separate system. \u201cIt wasn&#8217;t cloud-based,\u201d she said. \u201cSo, it was really hard to reconcile the pharmacy orders with the resident profile in the Yardi database.<\/p>\n\n\n\n<p>Downey describes three ways that Yardi eMAR streamlined the process, preventing the medication errors in resident profiles.<\/p>\n\n\n\n<p>Yardi eMAR:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrates directly with the pharmacy<\/li>\n\n\n\n<li>Eliminates the need for third-party systems<\/li>\n\n\n\n<li>Updates each resident&#8217;s profile directly<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customization-amp-support\">Customization &amp; support<\/h2>\n\n\n\n<p>Downey likes the flexibility to use Voyager Senior Housing to meet Brightview\u2019s unique operational needs. \u201cWe have a lot of control over how we configure our system,\u201d she said.<\/p>\n\n\n\n<p>She also said Brightview benefits from support and collaboration with Yardi. \u201cWe have a lot of support from the Yardi side when we want to make something happen, but it&#8217;s not already built in.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/1095730341?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-connect-with-us\">Connect with us<\/h2>\n\n\n\n<p>Learn more about how you can streamline medication workflows, reduce manual tasks and improve care support your staff with Yardi eMAR and Voyager Senior Housing. <a href=\"https:\/\/info.yardi.com\/slbookademo?utm_medium=banner&amp;utm_source=blog\">Contact us for a personalized demo<\/a>. To see other senior living leaders speak about the power of Yardi, <a href=\"https:\/\/www.yardi.com\/resources\/?market-type=senior-living&amp;content=videos&amp;sort_by=newest\">explore our library of client testimonials<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Watch Carol Downey, IT systems manager at Brightview Senior Living, share success with Yardi eMAR to improve med workflows, reporting and care delivery.<\/p>\n","protected":false},"author":3663,"featured_media":41712,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3232,3305,3380,3220,2952,3309],"tags":[842],"class_list":["post-41710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-care-suite","category-emar","category-learning","category-product-updates","category-senior-living","category-voyager-senior-housing","tag-senior-living"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"Watch Carol Downey, Brightview Senior Living, share how Yardi eMAR helps improve med workflows, reporting and care delivery.\" \/>\n<meta name=\"robots\" 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