{"id":40537,"date":"2025-07-03T06:00:00","date_gmt":"2025-07-03T13:00:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=40537"},"modified":"2026-02-22T15:45:05","modified_gmt":"2026-02-22T23:45:05","slug":"changemaker-doug-schiffer","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/changemaker-doug-schiffer\/","title":{"rendered":"Celebrating Changemakers 2025: Meet Doug Schiffer"},"content":{"rendered":"\n
\"Changemaker<\/figure>\n\n\n\n

It\u2019s time to introduce the next round of 2025 Changemakers<\/a>, leaders who are driving innovation and reimagining the future of the senior living industry. We\u2019re proud to join with Senior Housing News (SHN)<\/a> in presenting in-depth interviews to capture their stories, strategies and advice.  <\/p>\n\n\n\n

With a background in commercial real estate and finance, Doug Schiffer guided Allegro Senior Living<\/a> into a unified organization combining development, management and community operations so everyone was \u201crowing together.\u201d As president and CEO of Allegro Senior Living, a Yardi Senior Living Suite<\/a> client, Schiffer emphasizes smart growth, resident-centric innovation and the power of culture during industry shifts. He served as chairman of the American Seniors Housing Association (ASHA) and is a current member of the Senior Housing Council of the Urban Land Institute (ULI).<\/p>\n\n\n\n

In his interview, Schiffer reflects on AI integration, meeting resident expectations and bridging cultures during mergers. Get the highlights here and explore the full conversation with SHN<\/a>.<\/p>\n\n\n\n

Meet Changemaker Doug Schiffer<\/h2>\n\n\n\n

SHN: <\/em>In what ways do you think the senior living industry is changing right now?<\/h3>\n\n\n\n

Schiffer<\/em><\/strong>:<\/em> <\/strong>The industry is in a state of flux. There are so many aspects that are changing. Sometimes it\u2019s hard to keep track. The players are changing. There are mergers, acquisitions, failures and changes in leadership. This creates many opportunities for growth and is one of the reasons we were able to merge recently. Consolidations and integrations are in fashion right now as sub-scale operators are having a harder time. Finding the right size is interesting \u2014 it means being small enough that culture matters and large enough to have economies of scale.<\/p>\n\n\n\n

AI is everywhere and is especially [prevalent] in senior living. We are all working to find ways that AI can enhance our business model. That means looking at everything from room monitoring to caregiving. Wherever AI can be helpful to residents when we have staffing challenges, we are looking to bring it into the community.<\/p>\n\n\n\n

SHN:<\/em> Change is hard. Can you talk about a time when you tried to execute a change, and things didn\u2019t go according to plan? How did you pivot, and what did you learn as a leader?<\/h3>\n\n\n\n

Schiffer<\/em><\/strong>:<\/em> We\u2019re going through that right now as we merge Spring Arbor and Allegro. There are core beliefs and culture in each organization that we don\u2019t want to lose, and it\u2019s my job, along with others, to figure out how to pull them together into an integrated organization. I had a similar challenge earlier in my career. During the early days of Allegro, the owner was Hallmark Housing, the manager was Love Management, and the communities were known as Allegro. <\/p>\n\n\n\n

These were all entities we owned, but knew we needed to act under a common name, so everyone understood that they were all \u201crowing\u201d together. I thought it would be an easy conversion, but didn\u2019t consider the level of investment each group had in their respective naming. I had to take a step back, listen to each group and slowly make the change so that everyone felt heard. That\u2019s exactly the process we\u2019re going through now.<\/p>\n\n\n\n

SHN:<\/em> What fictional character would you enlist to help change the senior living industry for the better this year?<\/h3>\n\n\n\n

Schiffer<\/em><\/strong>:<\/em> What a fun question. I\u2019d like to enlist Spock (from Star Trek). He is highly logical with an emotional center that helps with decision making. That\u2019s what we need. Someone of advanced age who would understand our issues, be able to cut through the \u201cbull\u201d, but wouldn\u2019t forget \u201cthe needs of the one.\u201d<\/p>\n\n\n\n

Explore more Changemakers<\/h2>\n\n\n\n

The 2025 Changemakers class celebrates innovative leaders in the senior living industry. Yardi is sponsoring the SHN interview series for the seventh consecutive year.<\/p>\n\n\n\n

Interviews are released in batches and announced as the series progresses. Stay tuned for more stories of Changemakers on The Balance Sheet<\/a>.<\/p>\n\n\n\n

Curious how Yardi solutions help operators like Allegro elevate their communities? Explore our Yardi Senior Living Suite resources<\/a>.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Find out how Changemaker Doug Schiffer is shaping growth, leadership and innovation in the senior living industry. Get the highlights in our next part of the 2025 Changemakers interview series presented by Yardi and Senior Housing News.<\/p>\n","protected":false},"author":3663,"featured_media":40538,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3380,2952],"tags":[3166],"class_list":["post-40537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learning","category-senior-living","tag-doug-schiffer"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"Find out how Changemaker Doug Schiffer is shaping growth, leadership and innovation in the senior living industry.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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