{"id":36080,"date":"2023-06-16T05:47:00","date_gmt":"2023-06-16T12:47:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=36080"},"modified":"2023-07-07T16:22:21","modified_gmt":"2023-07-07T23:22:21","slug":"westminster-village-senior-living-success-story","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/westminster-village-senior-living-success-story\/","title":{"rendered":"Goodbye Disparate Systems"},"content":{"rendered":"\n

For senior living operators, using fully-integrated, all-inclusive software \u2014 as opposed to disparate systems \u2014 has major benefits. From gaining new efficiencies to improving resident care, the benefits are further enhanced when operators choose a solution designed for the unique needs of senior living.<\/p>\n\n\n

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\"\"<\/figure><\/div>\n\n\n

That describes the Yardi Senior Living Suite<\/a>, which supports a multitude of today\u2019s operators like Scottsdale-based Westminster Village. And to show you exactly how Yardi tools work to build success, we recently interviewed Dan Poteet, Westminster\u2019s chief information officer.<\/p>\n\n\n\n

Continue reading to get top insights from Poteet, who shares what\u2019s possible when you leave disparate systems in the past. We encourage you to read the success story<\/a> in full, too!<\/p>\n\n\n\n

About Westminster Village<\/strong><\/p>\n\n\n\n

Westminster Village<\/a> is Scottsdale\u2019s premier non-profit Life Plan community. Located in Scottsdale, Arizona, it was founded in 1988 by a group of friends and neighbors who envisioned a community where people could continue their accustomed lifestyles and be assured of lifelong health care. Their idea was to assure dignity and independent living for people in their later years.<\/p>\n\n\n\n

The Challenge: Siloed Solutions<\/strong><\/p>\n\n\n\n

Before partnering with Yardi, Westminster Village was operating using siloed solutions and manual processes. That combination was time-consuming and susceptible to errors, which prevented staff from working as efficiently as possible. Westminster leaders sought a single connected solution to streamline workflows at every level \u2014 and enhance resident satisfaction.<\/p>\n\n\n\n

The Solution: Yardi Senior Living Suite<\/strong><\/p>\n\n\n\n

The Yardi Senior Living Suite<\/a> combines resident care, marketing, sales, finance, business intelligence, operations and more on a cloud-hosted, HIPAA and SOX compliant software platform. Mobile, intuitive and efficient, the Yardi Senior Living Suite has everything you need to manage your communities and drive growth.<\/p>\n\n\n\n

The Story: Thriving With An Integrated Solution, Driving Efficiency & Enhancing Satisfaction<\/strong><\/p>\n\n\n\n

Since moving forward with Yardi, Westminster now has one centralized system that offers everything needed to drive success. \u201cThis is a major improvement over having disparate systems not connected to each other,\u201d explained Poteet.<\/p>\n\n\n\n

With RentCafe Senior CRM<\/a> automating workflows, sales and marketing teams are equipped to work productively, stay informed and track leads with ease. \u201cHaving the ability to keep track of prospect touches and having auto-generated follow-up tasks has helped our marketing team stay better connected with prospects and the sales cycle,\u201d shared Poteet.<\/p>\n\n\n\n

On the care side, Westminster saves time and reduces errors using Yardi EHR<\/a>, since all resident data automatically flows over from Yardi Voyager Senior Housing<\/a>. \u201cBeing able to do our home health billing and having it connected to Voyager is the most valuable feature,\u201d said Poteet.<\/p>\n\n\n\n

With RentCafe Senior Living Portal<\/a> and Yardi Payment Processing<\/a>, residents and families access the convenience of online payments \u2014 which helps Westminster\u2019s accounting team on the processing side. RentCafe Senior Living Portal also keeps residents, families and staff connected by displaying real-time updates relating to care, community activities and more. \u201cThe resident portal allows us to communicate and provide information to our residents and their families quickly and conveniently,\u201d shared Poteet.<\/p>\n\n\n\n

Continue reading the Westminster Village success story<\/a><\/strong><\/p>\n\n\n\n

Want to get in touch regarding the Yardi Senior Living Suite? Reach out to our team<\/a>! We\u2019re happy to answer questions or schedule a personalized demo at your convenience.<\/p>\n","protected":false},"excerpt":{"rendered":"

For senior living operators, using fully-integrated, all-inclusive software \u2014 as opposed to disparate systems \u2014 has major benefits. From gaining new efficiencies to improving resident care, the benefits are further enhanced when operators choose a solution designed for the unique needs of senior living. That describes the Yardi Senior Living Suite, which supports a multitude […]<\/p>\n","protected":false},"author":782,"featured_media":36081,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2952],"tags":[2438],"class_list":["post-36080","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-senior-living","tag-yardi-senior-living-suite"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"Read this Westminster Village success story featuring CIO Dan Poteet to see unparalleled success with the Yardi Senior Living Suite.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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