{"id":35179,"date":"2023-02-09T05:47:00","date_gmt":"2023-02-09T13:47:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=35179"},"modified":"2023-03-20T14:23:31","modified_gmt":"2023-03-20T21:23:31","slug":"digital-transformation-aging-services","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/digital-transformation-aging-services\/","title":{"rendered":"Start Your Digital Transformation"},"content":{"rendered":"\n

Ever heard the term digital transformation? According to a recent white paper by LeadingAge<\/a>, the concept is critical for senior living operators to understand \u2014 as it offers a way to reimagine how they run their communities.<\/p>\n\n\n

\n
\"\"<\/figure><\/div>\n\n\n

There\u2019s a lot covered in the resource, so we put together a quick summary below! Read on to learn what digital transformation means, why it matters in senior living and how you can maximize your potential with this information in mind.<\/p>\n\n\n\n

Digital transformation defined<\/strong><\/p>\n\n\n\n

First things first, what is digital transformation? LeadingAge defines the term as follows:<\/p>\n\n\n\n

Digital transformation is the process and journey of using digital technologies to create new \u2014 or modify existing \u2014 organizational processes, culture and resident\/staff experiences to meet changing business and market requirements. While technology platforms are a key element, digital transformation is more than installing a single solution. It begins and ends with how you think about, and engage with, residents and staff.<\/em><\/p>\n\n\n\n

In relation to senior living, LeadingAge says that digital transformation is critical to the future sustainability of operators.<\/p>\n\n\n\n

Why is digital transformation critical?  <\/strong><\/p>\n\n\n\n

LeadingAge explains that various factors make digital transformation critical for today\u2019s senior living organizations. One key factor is the industry-wide staffing shortage, which is driving the need to abandon manual processes and opt for digital workflows to ease staff burden.<\/p>\n\n\n\n

Looking at the big picture, shifting to a digital system helps operators boost productivity, reduce costs, improve resident and staff experiences and so much more. Especially when digital workflows unite on a single platform, like the Yardi Senior Living Suite<\/a>.<\/p>\n\n\n\n

How can senior living operators navigate a digital transformation?<\/strong><\/p>\n\n\n\n

The white paper \u2014 Digital Transformation in Aging Services<\/a> \u2014 outlines how senior living organizations can transition to digital workflows with three key elements in mind. These elements (the three Ps) include people, process and platforms.<\/p>\n\n\n\n

Starting with people, LeadingAge states that a successful digital transformation is largely dependent on your existing personnel and stakeholders. You need to assess their digital skills and understanding, provide clarity on what role they\u2019ll play in adopting new technology and decide what training is needed. Outside of internal people like staff, the white paper reveals that external people \u2014 such as family members and volunteers \u2014 also play an important role in digital transformation.<\/p>\n\n\n\n

Next up is process, more specifically identifying, analyzing and improving existing processes. The white paper shares how taking a closer look at processes helps operators eliminate weak points in their current operations, as well as:<\/p>\n\n\n\n