{"id":34927,"date":"2023-01-10T04:55:00","date_gmt":"2023-01-10T12:55:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=34927"},"modified":"2023-01-06T16:59:47","modified_gmt":"2023-01-07T00:59:47","slug":"lynn-topp-2","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/lynn-topp-2\/","title":{"rendered":"Lynn Topp"},"content":{"rendered":"\n

Meet Lynn Topp of Yardi Canada, who plays a critical role in implementing software and hiring top-tier talent from the Yardi Toronto office. She has watched Yardi grow and thrive in Canada during nearly 18 years at the company.<\/p>\n\n\n

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\"\"<\/figure><\/div>\n\n\n

Meet Lynn Topp<\/strong><\/p>\n\n\n\n

Topp is the Director of Client Services for Residential in the Toronto office. Even approaching 20 years of service, she is in awe at what she has watched Yardi achieve.<\/p>\n\n\n\n

\u201cI enjoy the variety and the challenges each day brings. Working at Yardi is never boring, and every day brings something new, even after all my years here,\u201d shared Topp.<\/p>\n\n\n\n

\u201cOver the years, as the company has grown, it has been amazing to see all the changes and maturity in how it has evolved and improved since I was an account manager. I enjoy seeing others progress in their roles and seeing the results of our implementations, when clients benefit and streamline their businesses, and turning unhappy clients around,\u201d she said.<\/p>\n\n\n\n

Topp worked for a Yardi client before starting at Yardi. In that role, she used Yardi Voyager to manage 95 properties, and was one of the first clients in Canada to adopt Voyager.<\/p>\n\n\n\n

\u201cI spent 14 years in the property management industry as a controller before joining Yardi and chose Voyager to support our growth. While it was trying at times, it was also a great experience, eventually leading me to Yardi. Understanding the industry has helped me understand our client\u2019s challenges and allows me to be empathetic and advocate for our clients,\u201d Topp shared.<\/p>\n\n\n\n

Topp\u2019s day-to-day is involved in some large full-service implementations, which absorbs most of her time serving as project manager.<\/p>\n\n\n\n

\u201cI am involved with multiple teams and clients, and much of my time is spent dealing with escalated issues and fostering strong working relationships with our clients. I also work with the teams on developing their skills to progress their careers, providing opportunities when they arise,\u201d she said.<\/p>\n\n\n\n

Tenacious teamwork<\/strong><\/p>\n\n\n\n

While growing rapidly, Yardi has successfully maintained a collaborative and fun environment. Focus on teamwork allows everyone, regardless of tenure, to contribute to the client experience, leveraging their unique expertise and skills.<\/p>\n\n\n\n

\u201cAll staff are treated as individuals, not numbers. It doesn\u2019t matter where any of us are located, we are just one large team with the same goal, and I never hesitate to reach out to anyone anywhere for their help,\u201d Topp said.<\/p>\n\n\n\n

Topp says that managing challenges is where Team Yardi truly shines: \u201cI have seen almost insurmountable issues resolved by gathering a team, brainstorming, and being tenacious \u2013 we have very clever people who are willing to work tirelessly until a solution can be provided. Teamwork is present not only within a single team but the entire organization. Together we can overcome any challenges.\u201d<\/p>\n\n\n\n

Setting expectations<\/strong><\/p>\n\n\n\n

Topp has been integrally involved with hiring to help Yardi Canada grow. Interviewing has been a big focus. \u201cRecruiting the right people is critical but very time-consuming,\u201d says Topp.<\/p>\n\n\n\n

She describes Yardi\u2019s environment as collaborative, supportive, and fun as a potential employer: \u201cWhen interviewing a candidate, we sell the company just as much as the candidate sells themselves. I highlight our stability and growth and how our culture has been maintained throughout the years. I focus on Yardi being an excellent place for career growth, the opportunities available, and the diversity of our office and teams. I describe the variety within the role, the skills that need to be learned, and set expectations that candidates must take the time to learn our systems to provide excellent customer service.\u201d<\/p>\n\n\n\n

Yardi is hiring globally! Interested prospective employees can explore opportunities on the Careers site<\/a>.<\/p>\n\n\n\n

Outdoor adventurer<\/strong><\/p>\n\n\n\n

When out of the office, Topp likes to spend time outdoors boating and snowmobiling with family and friends. She also loves to travel and see new places, learn about new cultures and experience great food.<\/p>\n\n\n\n

Learn more about the dynamic members of #TeamYardi<\/a> on the People page<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Meet Lynn Topp of Yardi Canada, who plays a critical role in implementing software and hiring top-tier talent from the Yardi Toronto office. She has watched Yardi grow and thrive in Canada during nearly 18 years at the company. Meet Lynn Topp Topp is the Director of Client Services for Residential in the Toronto office. […]<\/p>\n","protected":false},"author":2998,"featured_media":34928,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,3354],"tags":[652,15],"class_list":["post-34927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-team-yardi","tag-canada","tag-yardi-employee-profile"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"Meet Lynn Topp of Yardi Canada, who plays a critical role in implementing software and hiring top-tier talent from the Yardi Toronto office. 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