{"id":32077,"date":"2022-05-25T05:30:00","date_gmt":"2022-05-25T12:30:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=32077"},"modified":"2026-02-22T15:34:49","modified_gmt":"2026-02-22T23:34:49","slug":"changemaker-joel-nelson","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/changemaker-joel-nelson\/","title":{"rendered":"Changemaker Series"},"content":{"rendered":"\n<p>\u201cOften I\u2019ve found that change comes at the most unexpected times, but I believe that\u2019s what makes our work so meaningful.\u201d<\/p>\n\n\n\n<p>Those words come from LCS President and CEO Joel Nelson, a member of this year\u2019s Changemakers class. The annual <a href=\"https:\/\/seniorhousingnews.com\/changemakers\/\">Changemakers series<\/a> recognizes bold, strategic leadership in senior living.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=1024\" alt=\"\" class=\"wp-image-32078\" width=\"256\" height=\"160\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg 1920w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?resize=768,480 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?resize=1536,960 1536w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=800 800w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=1000 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=1200 1200w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2022\/05\/2022-Changemakers_JoelNelson.jpg?w=1440 1440w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure><\/div>\n\n\n<p>With leaders like Nelson interviewed by Senior Housing News (SHN) throughout the series, you get an inside look at how industry pioneers are sparking change. <a href=\"https:\/\/www.yardi.com\/products\/senior-living-software-suite\/\">Yardi<\/a> is proud to sponsor Changemakers for the fourth consecutive year.<\/p>\n\n\n\n<p><strong>Introducing Joel Nelson<\/strong><\/p>\n\n\n\n<p>Joel Nelson\u2019s career at LCS \u2014 a Yardi client and one of the nation\u2019s largest senior living organizations \u2014 has been full of change. From starting the company\u2019s real estate business to now operating over 130 communities in the LCS Family of Companies, Nelson is skilled at navigating challenges and developing solutions.<\/p>\n\n\n\n<p>In his <a href=\"https:\/\/seniorhousingnews.com\/2022\/04\/27\/changemakers-joel-nelson-president-and-ceo-lcs\/\">SHN interview<\/a>, Nelson shares how being prepared for change is critical, and discusses which changes he believes are vital for the industry\u2019s future. Keep reading for a highlight.<\/p>\n\n\n\n<p><strong><em>SHN: <\/em>Thinking back on your career in senior living, what are some of the changes you\u2019re especially proud of leading?<\/strong><\/p>\n\n\n\n<p><em>Nelson:<\/em> I\u2019ve had the good fortune to be in the industry for the last 36 years, and there have been many changes in LCS and the senior living industry during that time. The one I\u2019m most proud of is when I was given the opportunity to start our real estate company back in 2010. It was transformational for the company and who we are, and it has driven even more changes as a result.<\/p>\n\n\n\n<p>There\u2019s a lot to be proud of in this industry, which is why I stuck around for so long. I\u2019ve been on multiple association boards, and for the last couple of years, I\u2019ve served as co-chair on public policy and advocacy for Argentum. I\u2019m very proud of what we were able to do during these challenging times. I think we\u2019re at the very beginnings of getting an ear that might be open to some change in the perspectives of our industry. There\u2019s a lot of more work to do there, but we changed the pendulum.<\/p>\n\n\n\n<p><strong><em>SHN: <\/em>How have you changed as a leader in your tenure with LCS?<\/strong><\/p>\n\n\n\n<p><em>Nelson:<\/em> All leaders go through cycles. There are cycles of learning, cycles of leading and cycles of change. All three of those require adaptation as a leader. Maybe it\u2019s the new market; maybe it\u2019s new clients. I think the biggest change I\u2019ve experienced as CEO of the organization is taking a back seat in problem-solving.<\/p>\n\n\n\n<p>As an operations guy, that\u2019s what I know. We dig in, roll our sleeves up and solve problems. At the highest level, I\u2019ve had to figure out how to take my experience and ride alongside my team members to help drive change and solve problems within our industry. That\u2019s a marquee of LCS \u2014 giving back what we\u2019ve all received in our own professional development. As CEO, it\u2019s critical that I get the next generations prepared to continue the legacy of LCS.<\/p>\n\n\n\n<p><strong><em>SHN: <\/em>Talk about a time when you tried to execute a change and it didn\u2019t go according to plan. What lessons did you learn?<\/strong><\/p>\n\n\n\n<p><em>Nelson:<\/em> There have been many. A pivotal point in my career and the company was getting into real estate, and there were a lot of mistakes made as we learned that business. Today, we operate two distinctly different platforms.<\/p>\n\n\n\n<p>When we chose to diversify our product and take a more aggressive owner position, we discovered we were best suited for multiple continuums of care and the larger size of the communities. Our infrastructure was not appropriately sized for a 60-unit community or an 80-unit community. We determined just philosophically that we wanted to have more than just a straight memory care building. We went and said, \u201cWe\u2019ll have memory care in all of our communities, but we\u2019re going to have it along with AL, IL and have the continuum as we move forward.\u201d<\/p>\n\n\n\n<p>As we looked at that, we went back and reset our entire rental strategy in 2018. Our COO today, Chris Bird, came in and did a masterful job executing that change.<\/p>\n\n\n\n<p>We did two things. We first changed the size, and said, \u201cOur best niche was to be in that 120 to 150-plus unit with multiple levels of care.\u201d The second part that we changed was moving to portfolio relationships. We have programmatic JVs on the development side, and we have programmatic strategies on the acquisition and ownership side. We\u2019re not doing one-off, one-site developments, because they don\u2019t align with the efficiencies, scale or consistency for us to implement all of our best practices.<\/p>\n\n\n\n<p>As I said, there were many mistakes and lessons in that area alone. Today, we like where we\u2019re at. We\u2019re active in the development side and the acquisition side, both on life plan and rental.<\/p>\n\n\n\n<p><strong>See more of Joel Nelson\u2019s interview<\/strong><\/p>\n\n\n\n<p>To learn more about Joel Nelson\u2019s journey as a senior living leader, read his full <a href=\"https:\/\/seniorhousingnews.com\/2022\/04\/27\/changemakers-joel-nelson-president-and-ceo-lcs\/\">Changemakers interview with SHN<\/a>.<\/p>\n\n\n\n<p>Curious how Yardi solutions help operators like LCS elevate their communities? Explore our <a href=\"https:\/\/resources.yardi.com\/documents\/senior-living-suite-brochure\/\">Yardi Senior Living Suite brochure<\/a> and don\u2019t hesitate to <a href=\"https:\/\/www.yardi.com\/about-us\/request-information\/\">get in touch with questions<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cOften I\u2019ve found that change comes at the most unexpected times, but I believe that\u2019s what makes our work so meaningful.\u201d Those words come from LCS President and CEO Joel Nelson, a member of this year\u2019s Changemakers class. The annual Changemakers series recognizes bold, strategic leadership in senior living. With leaders like Nelson interviewed by [&hellip;]<\/p>\n","protected":false},"author":782,"featured_media":32078,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,2952,3354],"tags":[2695,842,2438],"class_list":["post-32077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-senior-living","category-team-yardi","tag-changemakers","tag-senior-living","tag-yardi-senior-living-suite"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"Changemaker Joel Nelson shares his experience with driving change in senior living. 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