{"id":3097,"date":"2012-10-31T05:00:37","date_gmt":"2012-10-31T12:00:37","guid":{"rendered":"http:\/\/www.yardi.com\/blog\/?p=3097"},"modified":"2021-02-03T16:53:07","modified_gmt":"2021-02-04T00:53:07","slug":"margaret-spalding","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/margaret-spalding\/","title":{"rendered":"Margaret Spalding"},"content":{"rendered":"

\"Margaret<\/a>Margaret Spalding\u2019s clients know her as the Yardi<\/a> application specialist who helps make life easier, and as someone who will always follow up with the answer to their question or problem.<\/p>\n

Her coworkers know her as a strong member of the Yardi team in Glen Head, NY, who not only inspires client loyalty but has been known to bring some fantastic home baked cakes and cookies into the office.<\/p>\n

At home, Margaret is content to simply be Mom to her three boys, Matthew, Devin and Lucas, aged 7, 6, and 4, who along with husband Michael are her first priority.<\/p>\n

A New York native, one of Margaret\u2019s formative life experiences as a young adult was spending a year volunteering for So Others Might Eat, a non-profit that ranks as one of the top Washington D.C.-area charities helping the homeless and low-income populations.<\/p>\n

Her work for SOME involved activity planning at a Single Room Occupancy home, where low-income residents from all walks of life had their own bedrooms but shared communal space for cooking, dining, living and bathing.<\/p>\n

The work and the residents she met, ranging from addicts in recovery to seniors on fixed incomes, opened Margaret\u2019s eyes to what she appreciated most about her own life.<\/p>\n

\u201cI went in to it expecting to learn to appreciate the stuff that I had. It turned out that I already appreciated the stuff, and more than anything I learned to appreciate family and support that I have,\u201d she said.<\/p>\n

\"Margaret's<\/a>Drawing from that lesson for her own kids, Margaret and Michael have created a supportive home life that involves family togetherness, including travel and camping adventures, as well as community activities like Cub Scouts and religion class.<\/p>\n

All three of the Spalding boys are very different, noted their proud mom, so she encourages their diverse interests and learning styles. One thing they have in common: all get excited about Halloween, and are already planning their costumes for this year.<\/p>\n

Her approach to raising her boys isn\u2019t all that different from one of the practical approaches she takes to assisting Yardi clients. Some clients are adventurous and explore software on their own, she notes, while others need some prompting to see what the Yardi platform can do for them.<\/p>\n

\u201cTraining, as opposed to troubleshooting, helps me make their jobs easier,\u201d Margaret said. \u201cWe offer such a big program, that from a client side, you really can\u2019t know everything. Adventurous clients know a lot of things. But other clients may need a little help.\u00a0 If no one showed them how to run a report, they\u2019re not looking through the menus and saying: \u2018What does this do?\u2019 It\u2019s gratifying to show them how to run a report that may make their lives easier.\u201d<\/p>\n