{"id":30751,"date":"2021-12-09T04:41:00","date_gmt":"2021-12-09T12:41:00","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=30751"},"modified":"2026-02-22T15:33:48","modified_gmt":"2026-02-22T23:33:48","slug":"lcs-ranks-1-in-resident-satisfaction","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/","title":{"rendered":"LCS Ranks #1"},"content":{"rendered":"\n<p>Putting senior living residents first \u2014 providing the best possible care year after year \u2014 takes a unique level of dedication. Operators need to focus on every detail of the resident experience.<\/p>\n\n\n\n<p>And <a href=\"https:\/\/www.yardi.com\/products\/senior-living-software-suite\/\">Yardi<\/a> client <a href=\"https:\/\/www.lifecareservices-seniorliving.com\/\">Life Care Services<\/a> (LCS) is the perfect example.<\/p>\n\n\n\n<p>A big congratulations to LCS for ranking number one in resident satisfaction among independent senior living communities in the 2021 <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2021-us-senior-living-satisfaction-study\">J.D. Power U.S. Senior Living Satisfaction Study<\/a>. Not only did LCS earn this impressive accolade, they\u2019re also the first and only senior living company to do so three years in a row.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=300\" alt=\"\" class=\"wp-image-30752\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg 1920w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?resize=768,512 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?resize=1536,1024 1536w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=800 800w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=1000 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=1200 1200w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg?w=1440 1440w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure><\/div>\n\n\n\n<p><strong>LCS ranks #1 in resident satisfaction<\/strong><\/p>\n\n\n\n<p>The J.D. Power U.S. Senior Living Satisfaction Study evaluates resident satisfaction among top independent living providers. To rank the highest, organizations need to provide outstanding services and compassionate care. And you guessed it \u2014 LCS fits the mold.<\/p>\n\n\n\n<p>Their number one ranking, with a tremendous score of 817, is based on responses from residents across their communities. The Iowa-based company also achieved the highest score in all six factors of satisfaction, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Resident activities<\/li><li>Community staff<\/li><li>Price paid for services received<\/li><li>Resident apartment\/living unit<\/li><li>Community building and grounds<\/li><li>Dining<\/li><\/ul>\n\n\n\n<p>&nbsp;\u201cLife Care Services is honored to be recognized by our customers as the best among independent senior living communities for the third consecutive year,\u201d <a href=\"https:\/\/www.lifecareservices-seniorliving.com\/blog\/life-care-services-ranked-1-in-independent-living-customer-satisfaction-by-j-d-power\/\">shared Joel Nelson<\/a>, president and CEO of LCS. \u201cWe are privileged to serve nearly 40,000 seniors across the nation. This recognition is meaningful because our residents recognize and value our commitment to serving them first and foremost, even as our industry navigated challenges over the past year.\u201d<\/p>\n\n\n\n<p>The pandemic has certainly shifted all aspects of senior living. It\u2019s created unparalleled challenges for providers and their staff, who\u2019ve worked tirelessly to care for residents despite ongoing restrictions and unforeseen obstacles.<\/p>\n\n\n\n<p>So it\u2019s a special honor to know residents feel happy and cared for, now more than ever. We\u2019re proud to spread the word and congratulate LCS for ranking first in resident satisfaction this year. With help from tools in the <a href=\"https:\/\/www.yardi.com\/products\/senior-living-software-suite\/\">Yardi Senior Living Suite<\/a>, LCS continues to make residents their top priority.<\/p>\n\n\n\n<p>Explore <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2021-us-senior-living-satisfaction-study\">the J.D. Power U.S. Senior Living Satisfaction Study<\/a> for 2021. Contact team Yardi to <a href=\"https:\/\/www.yardi.com\/about-us\/request-information\/\">discuss all-things senior living management software<\/a> \u2014 and how it helps clients like LCS transform their residents\u2019 experience. &nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Putting senior living residents first \u2014 providing the best possible care year after year \u2014 takes a unique level of dedication. Operators need to focus on every detail of the resident experience. And Yardi client Life Care Services (LCS) is the perfect example. A big congratulations to LCS for ranking number one in resident satisfaction [&hellip;]<\/p>\n","protected":false},"author":782,"featured_media":30752,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2952],"tags":[842],"class_list":["post-30751","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-senior-living","tag-senior-living"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"Yardi client Life Care Services (LCS) ranks number one in resident satisfaction among independent senior living communities for 2021. Learn more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LCS Ranks #1\" \/>\n<meta property=\"og:description\" content=\"Yardi client Life Care Services (LCS) ranks number one in resident satisfaction among independent senior living communities for 2021. Learn more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-09T12:41:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-22T23:33:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Natalie Mahn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Natalie Mahn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/\",\"name\":\"LCS Ranks #1 in Resident Satisfaction - Yardi Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg\",\"datePublished\":\"2021-12-09T12:41:00+00:00\",\"dateModified\":\"2026-02-22T23:33:48+00:00\",\"author\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/35ce3207494d1a0adc1d7955229163f1\"},\"description\":\"Yardi client Life Care Services (LCS) ranks number one in resident satisfaction among independent senior living communities for 2021. Learn more.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#primaryimage\",\"url\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg\",\"contentUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg\",\"width\":1920,\"height\":1280},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.yardi.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"LCS Ranks #1\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\",\"url\":\"https:\/\/www.yardi.com\/blog\/\",\"name\":\"Yardi Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.yardi.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/35ce3207494d1a0adc1d7955229163f1\",\"name\":\"Natalie Mahn\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2026\/02\/Natalie-Mahn-headshot.jpg?w=96\",\"contentUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2026\/02\/Natalie-Mahn-headshot.jpg?w=96\",\"caption\":\"Natalie Mahn\"},\"description\":\"Natalie Mahn is a senior marketing writer at Yardi. You'll find her writing for the REACH by RentCafe team, where she loves putting her creativity and agency experience to the test. Natalie is based in Thousand Oaks, California.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/nataliemahn\/\"],\"url\":\"https:\/\/www.yardi.com\/blog\/author\/natalie-mahn\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Yardi Blog","description":"Yardi client Life Care Services (LCS) ranks number one in resident satisfaction among independent senior living communities for 2021. Learn more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/","og_locale":"en_US","og_type":"article","og_title":"LCS Ranks #1","og_description":"Yardi client Life Care Services (LCS) ranks number one in resident satisfaction among independent senior living communities for 2021. Learn more.","og_url":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/","og_site_name":"Yardi Blog","article_published_time":"2021-12-09T12:41:00+00:00","article_modified_time":"2026-02-22T23:33:48+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg","type":"image\/jpeg"}],"author":"Natalie Mahn","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Natalie Mahn","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/","url":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/","name":"LCS Ranks #1 in Resident Satisfaction - Yardi Blog","isPartOf":{"@id":"https:\/\/www.yardi.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#primaryimage"},"image":{"@id":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg","datePublished":"2021-12-09T12:41:00+00:00","dateModified":"2026-02-22T23:33:48+00:00","author":{"@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/35ce3207494d1a0adc1d7955229163f1"},"description":"Yardi client Life Care Services (LCS) ranks number one in resident satisfaction among independent senior living communities for 2021. Learn more.","breadcrumb":{"@id":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#primaryimage","url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg","contentUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg","width":1920,"height":1280},{"@type":"BreadcrumbList","@id":"https:\/\/www.yardi.com\/blog\/lcs-ranks-1-in-resident-satisfaction\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.yardi.com\/blog\/"},{"@type":"ListItem","position":2,"name":"LCS Ranks #1"}]},{"@type":"WebSite","@id":"https:\/\/www.yardi.com\/blog\/#website","url":"https:\/\/www.yardi.com\/blog\/","name":"Yardi Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.yardi.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/35ce3207494d1a0adc1d7955229163f1","name":"Natalie Mahn","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2026\/02\/Natalie-Mahn-headshot.jpg?w=96","contentUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2026\/02\/Natalie-Mahn-headshot.jpg?w=96","caption":"Natalie Mahn"},"description":"Natalie Mahn is a senior marketing writer at Yardi. You'll find her writing for the REACH by RentCafe team, where she loves putting her creativity and agency experience to the test. Natalie is based in Thousand Oaks, California.","sameAs":["https:\/\/www.linkedin.com\/in\/nataliemahn\/"],"url":"https:\/\/www.yardi.com\/blog\/author\/natalie-mahn\/"}]}},"jetpack_featured_media_url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/12\/332399013-1920x1280-1.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/30751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/users\/782"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/comments?post=30751"}],"version-history":[{"count":1,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/30751\/revisions"}],"predecessor-version":[{"id":30753,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/30751\/revisions\/30753"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media\/30752"}],"wp:attachment":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media?parent=30751"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/categories?post=30751"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/tags?post=30751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}