{"id":28414,"date":"2021-03-15T04:55:45","date_gmt":"2021-03-15T11:55:45","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=28414"},"modified":"2026-02-22T15:34:39","modified_gmt":"2026-02-22T23:34:39","slug":"senior-living-payscan-case-study","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/senior-living-payscan-case-study\/","title":{"rendered":"Faster Answers"},"content":{"rendered":"<p>With multiple communities each submitting up to 200 invoices every month, Linda Adams was shuffling a lot of paper. The accounting manager for Burlington, Mass.-based senior living provider <a href=\"https:\/\/northbridgecos.com\/\">Northbridge Companies<\/a> spent much of her time digging up receipts or tracking down paper records across numerous decentralized offices.<\/p>\n<p>&#8220;When I had questions, I had to call another office for answers. They&#8217;d have to find the invoice, scan it and send it to me for review. It was very time consuming for all concerned, she recalls.&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-28416 size-medium\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=300\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg 1920w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?resize=768,432 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?resize=1536,864 1536w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=800 800w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=1000 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=1200 1200w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/03\/388120058-1920x1080-1.jpg?w=1440 1440w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>But now, solving a discrepancy at any property is easy thanks to Yardi PayScan, which is part of the <a href=\"https:\/\/www.yardi.com\/products\/yardi-procure-to-pay\/\">Yardi Procure to Pay Suite<\/a>, a single connected solution for supply procurement, invoice processing and vendor management.<\/p>\n<p>Yardi PayScan allows the accounting department to access invoices and check whether payments have cleared without having to pick up the phone to call another office. In other words, team members could self-serve, reducing internal dependencies and churn.<\/p>\n<p>But time savings wasn&#8217;t the only benefit. Yardi PayScan eliminates copying, mailing, and storing paper\u2014and minimizes touch points that can lead to lost invoices and data entry errors. &#8220;There&#8217;s no need for us to use up valuable office space with paper invoices anymore when everything we need is available electronically. Once the tax returns are done, we can throw the documents out,&#8221; Adams says. &#8220;I can go back and look at invoices from 2012, and they\u2019re right there. Plus, it really cuts down on all that lugging paper back and forth when I work from home.&#8221;<\/p>\n<p>Adams and the rest of the Northbridge Companies team also appreciate the versatility of Yardi PayScan. &#8220;You can make the approval process as intricate or as easy as you want, which I love,&#8221; says Adams, noting that custom workflows, flexible payment options and detailed spend analytics allow teams to glean the level of detail they need.<\/p>\n<p>&#8220;Several people at each office use PayScan. It only takes a couple of hours to teach someone new, if that,\u201d Adams notes. And that&#8217;s a good thing, because Northbridge Companies is constantly looking to add new properties to its portfolio, and all of them would use Yardi PayScan.<\/p>\n<p><a href=\"https:\/\/www.yardi.com\/about-us\/success-stories\/northbridge-on-payscan\/\">Learn more<\/a> about Northbridge Companies\u2019 success with Yardi PayScan.<\/p>\n<p>See how the <a href=\"https:\/\/www.yardi.com\/products\/senior-living-software-suite\/\">Yardi Senior Living Suite<\/a> provides a technology platform for all aspects of senior community management, including invoice processing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With multiple communities each submitting up to 200 invoices every month, Linda Adams was shuffling a lot of paper. The accounting manager for Burlington, Mass.-based senior living provider Northbridge Companies spent much of her time digging up receipts or tracking down paper records across numerous decentralized offices. &#8220;When I had questions, I had to call [&hellip;]<\/p>\n","protected":false},"author":442,"featured_media":28416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,2952],"tags":[842,2438],"class_list":["post-28414","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-senior-living","tag-senior-living","tag-yardi-senior-living-suite"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"With multiple communities each submitting up to 200 invoices every month, Linda Adams was shuffling a lot of paper. The accounting manager for Burlington,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yardi.com\/blog\/senior-living-payscan-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faster Answers\" \/>\n<meta property=\"og:description\" content=\"With multiple communities each submitting up to 200 invoices every month, Linda Adams was shuffling a lot of paper. 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