{"id":27975,"date":"2021-01-19T05:53:54","date_gmt":"2021-01-19T13:53:54","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=27975"},"modified":"2026-02-22T15:32:58","modified_gmt":"2026-02-22T23:32:58","slug":"dial-senior-living","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/dial-senior-living\/","title":{"rendered":"Dial Senior Living"},"content":{"rendered":"

Dial Senior Living<\/a>, manager of more than 2,100 independent living, assisted living and memory care units in seven U.S. states, embraces a philosophy of continuously improving its offerings. Along with providing caring, comfortable communities, \u201cwe\u2019re also committed to investing more than our competitors in staffing, entertainment, technology, ambiance, quality goods and services, and overall lifestyle,\u201d says Ted Lowndes, president of the Omaha, Neb.-based company.\"\"<\/p>\n

As part of their ongoing technology and quality initiatives, Dial leaders recently evaluated the programs they used to manage marketing, care and other operations. They found that the separate and uncoordinated systems in place duplicated information gathering and limited reporting capabilities. Perhaps worst of all, according to Michael Bowles, project coordinator for Dial, \u201cour executives couldn\u2019t generate reports. They had to put in a ticket, which made them and our investors wait. We wanted a more efficient reporting workflow and more responsive investor service.\u201d<\/p>\n

These findings prompted Dial to seek out Yardi Senior IQ<\/a>, a business intelligence solution that compiles operational and financial data from the Yardi Voyager Senior Housing<\/a> technology platform. Reports generated by Yardi Senior IQ delivers in-depth insight into Dial\u2019s occupancy, finances and other performance metrics. The solution also automatically compiles custom reports requested by the company\u2019s investors.<\/p>\n

\u201cYardi Senior IQ is fantastic because it establishes orderly workflows and creates new reports from existing ones, complete with custom dashboards. Investors can get very specific information on demand without having to wait for us to send it,\u201d Bowles says. \u201cOur marketing, care and finance teams work as one team now because nobody is duplicating somebody else\u2019s data compilation. That has drastically cut down manual tasks and helped us maintain operations with fewer people onsite, an important consideration in the COVID-19 era.\u201d<\/p>\n

By replacing spreadsheets with a single connected solution, Dial Senior Living cut about four hours from the process of converting prospect information to the resident ledger. In addition, Yardi Senior IQ generated significant revenue opportunities by revealing care costs that Dial Senior Living could have charged versus actual charges. \u201cThe variance will pay for our use of the solution for a year in less than three months,\u201d Bowles says.<\/p>\n

He adds, \u201cWe\u2019ve gone from a medium company to a large company over the past three years. Yardi senior living management solutions have helped us sustain that growth with minimal disruption. I don\u2019t know how we lived without Yardi Senior IQ for so long.\u201d<\/p>\n

Learn more<\/a> about Dial Senior Living\u2019s success with Yardi Senior IQ.<\/p>\n","protected":false},"excerpt":{"rendered":"

Dial Senior Living, manager of more than 2,100 independent living, assisted living and memory care units in seven U.S. states, embraces a philosophy of continuously improving its offerings. Along with providing caring, comfortable communities, \u201cwe\u2019re also committed to investing more than our competitors in staffing, entertainment, technology, ambiance, quality goods and services, and overall lifestyle,\u201d […]<\/p>\n","protected":false},"author":610,"featured_media":27976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,2952],"tags":[842,165,2438],"class_list":["post-27975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-senior-living","tag-senior-living","tag-yardi-client","tag-yardi-senior-living-suite"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"Dial Senior Living, manager of more than 2,100 independent living, assisted living and memory care units in seven U.S. states, embraces a philosophy of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yardi.com\/blog\/dial-senior-living\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dial Senior Living\" \/>\n<meta property=\"og:description\" content=\"Dial Senior Living, manager of more than 2,100 independent living, assisted living and memory care units in seven U.S. states, embraces a philosophy of\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/dial-senior-living\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-19T13:53:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-22T23:32:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2021\/01\/361942511-1920x1080-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Joel Nelson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joel Nelson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/dial-senior-living\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/dial-senior-living\/\",\"name\":\"Dial Senior Living - 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