{"id":25554,"date":"2020-09-24T04:52:04","date_gmt":"2020-09-24T11:52:04","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=25554"},"modified":"2026-02-22T15:33:18","modified_gmt":"2026-02-22T23:33:18","slug":"senior-living-wisdom","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/","title":{"rendered":"Senior Living Wisdom"},"content":{"rendered":"<p>The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned knowledge. This sort of collaboration has been needed now more than ever as the industry has had to adapt to new challenges.<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-25555\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=300\" alt=\"\" width=\"450\" height=\"253\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg 1920w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?resize=768,432 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?resize=1536,864 1536w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=800 800w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=1000 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=1200 1200w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg?w=1440 1440w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/p>\n<p>In search of best practices everyone could use, we interviewed clients who had steadily grown their senior living organizations. We asked them what issues they faced, what goals they pursued and how they leveraged technology in innovative ways. Their answers formed the basis for our How Do You? video series, which you can access and watch on our <a href=\"https:\/\/www.yardi.com\/resources\/?market=senior-living\">resources page<\/a>.<\/p>\n<p>But not every piece of advice made it into the final videos. These senior living leaders had a lot to say, and we want to ensure there\u2019s a place for all their insights to be discovered. So we revisited their interviews and pulled their answers together for a new white paper: <a href=\"https:\/\/resources.yardi.com\/documents\/senior-living-technology-white-paper\/\">How do you excel with senior living technology<\/a>?<\/p>\n<p>Here\u2019s a sneak peek at questions we covered:<\/p>\n<p><strong>How do you | encourage move-ins?<\/strong><\/p>\n<p>\u201cIt\u2019s always ideal to know how close a lead is to moving in. Some leads are two months out. Some are three months out. Some are years out. Understanding that allows us to input a call-out in two years maybe or a follow-up that works for them. We&#8217;re not that typical marketing person who&#8217;s going to bombard them every week.\u201d<\/p>\n<p>\u2013 Nicole Graham, Licensed Administrator<\/p>\n<p><strong>How do you | improve resident care?<\/strong><\/p>\n<p>\u201cBy electronically charting as you go along, it cuts the background stuff out of the process of taking care of a resident. All of the time that they would spend trying to figure out when to chart and what to chart is gone. They just automatically do that with their tablets on the fly.\u201d<\/p>\n<p>\u2013 Dennis McCarthy, Chief Information Officer<\/p>\n<p><strong>How do you | keep families connected?<\/strong><\/p>\n<p>\u201cFrom a family\u2019s perspective, they need connectivity. And the portal allows that. Family members know what\u2019s going on at any moment in the day of that resident. If you don\u2019t have an online portal you\u2019re missing out on valuable communication. It\u2019s a great way for family members to stay in touch even with a caregiver.\u201d<\/p>\n<p>\u2013 Breck Austin, Senior Operations Executive<\/p>\n<p>Whether you\u2019re a new provider or someone with years of practice, you\u2019re sure to learn something useful here. <a href=\"https:\/\/resources.yardi.com\/documents\/senior-living-technology-white-paper\/\">Download the white paper<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned knowledge. This sort of collaboration has been needed now more than ever as the industry has had to adapt to new challenges. In search of best practices everyone could use, we [&hellip;]<\/p>\n","protected":false},"author":491,"featured_media":25555,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,2952,3354],"tags":[892,842,2438],"class_list":["post-25554","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-senior-living","category-team-yardi","tag-leadership","tag-senior-living","tag-yardi-senior-living-suite"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Senior Living Wisdom\" \/>\n<meta property=\"og:description\" content=\"The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-24T11:52:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-22T23:33:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nik Edlinger\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nik Edlinger\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/\",\"name\":\"Senior Living Wisdom - Yardi Corporate Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg\",\"datePublished\":\"2020-09-24T11:52:04+00:00\",\"dateModified\":\"2026-02-22T23:33:18+00:00\",\"author\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/64357784bc96466fe246bf394e94e094\"},\"description\":\"The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned\",\"breadcrumb\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#primaryimage\",\"url\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg\",\"contentUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.yardi.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Senior Living Wisdom\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\",\"url\":\"https:\/\/www.yardi.com\/blog\/\",\"name\":\"Yardi Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.yardi.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/64357784bc96466fe246bf394e94e094\",\"name\":\"Nik Edlinger\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/73004b50dff7f77931edb673f3bb25b20b1ddfebb307a836722f1e461c693789?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/73004b50dff7f77931edb673f3bb25b20b1ddfebb307a836722f1e461c693789?s=96&d=mm&r=g\",\"caption\":\"Nik Edlinger\"},\"url\":\"https:\/\/www.yardi.com\/blog\/author\/nik-edlinger\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Yardi Blog","description":"The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Senior Living Wisdom","og_description":"The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned","og_url":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/","og_site_name":"Yardi Blog","article_published_time":"2020-09-24T11:52:04+00:00","article_modified_time":"2026-02-22T23:33:18+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg","type":"image\/jpeg"}],"author":"Nik Edlinger","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Nik Edlinger","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/","url":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/","name":"Senior Living Wisdom - Yardi Corporate Blog","isPartOf":{"@id":"https:\/\/www.yardi.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#primaryimage"},"image":{"@id":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg","datePublished":"2020-09-24T11:52:04+00:00","dateModified":"2026-02-22T23:33:18+00:00","author":{"@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/64357784bc96466fe246bf394e94e094"},"description":"The senior living industry can be competitive, but it also has no shortage of experienced professionals ready to work together and share their hard-earned","breadcrumb":{"@id":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#primaryimage","url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg","contentUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/www.yardi.com\/blog\/senior-living-wisdom\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.yardi.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Senior Living Wisdom"}]},{"@type":"WebSite","@id":"https:\/\/www.yardi.com\/blog\/#website","url":"https:\/\/www.yardi.com\/blog\/","name":"Yardi Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.yardi.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/64357784bc96466fe246bf394e94e094","name":"Nik Edlinger","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/73004b50dff7f77931edb673f3bb25b20b1ddfebb307a836722f1e461c693789?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/73004b50dff7f77931edb673f3bb25b20b1ddfebb307a836722f1e461c693789?s=96&d=mm&r=g","caption":"Nik Edlinger"},"url":"https:\/\/www.yardi.com\/blog\/author\/nik-edlinger\/"}]}},"jetpack_featured_media_url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2020\/09\/WhitePaper-HDY.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/25554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/users\/491"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/comments?post=25554"}],"version-history":[{"count":1,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/25554\/revisions"}],"predecessor-version":[{"id":25556,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/25554\/revisions\/25556"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media\/25555"}],"wp:attachment":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media?parent=25554"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/categories?post=25554"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/tags?post=25554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}