{"id":23070,"date":"2019-11-08T05:00:08","date_gmt":"2019-11-08T13:00:08","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=23070"},"modified":"2026-02-22T15:33:58","modified_gmt":"2026-02-22T23:33:58","slug":"data-driven-growth","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/data-driven-growth\/","title":{"rendered":"Data Driven Growth"},"content":{"rendered":"<p>When you work in an industry where margins are tight, having the data to see exactly how your business is performing \u2013 and what steps you need to <img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-23071\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2019\/10\/Greg-12-Oaks-Senior-Living-224x300.png\" alt=\"\" width=\"224\" height=\"300\" \/>take \u2013 is vital. This is especially true for senior living, which currently faces one of its <a href=\"https:\/\/www.nic.org\/news-press\/senior-housing-occupancy-weakens-nationwide-in-second-quarter-2019\/\">lowest occupancy rates<\/a> in years.<\/p>\n<p>Greg Puklicz of <a href=\"http:\/\/www.12oaks.com\/\">12 Oaks Senior Living<\/a> knows just how essential data can be. As the company\u2019s CFO, he\u2019s always measuring performance across his communities and finding ways to make that data practical for his team.<\/p>\n<p>\u201cI want the accounting and our reporting to be nimble and useful. If you give someone a report that is 8-10 pages long, they may not glean what\u2019s relevant from that, which is why I identify the key metrics,\u201d Greg said in a recent interview with <a href=\"https:\/\/seniorhousingnews.com\/2019\/09\/17\/12-oaks-cfo-puklicz-senior-living-operations-need-better-data\/\">Senior Housing News<\/a>. \u201cWe can turn our attention to those things and chip away at the issues as soon as they arise.\u201d<\/p>\n<p>Based in Dallas, 12 Oaks Senior Living provides third-party management and operation services for 16 senior living communities throughout Oklahoma and Texas. A Yardi client, the family-run organization has found a lot of success in lease-up and turnaround properties, and they\u2019re currently looking to expand their portfolio to 25 communities over the next two years.<\/p>\n<p>As part of their journey to scale, 12 Oaks relies on <a href=\"https:\/\/www.yardi.com\/products\/voyager-senior-housing\/\">Yardi Voyager Senior Housing<\/a> for property management and accounting. The platform provides real-time performance analytics, pulling data from across the <a href=\"https:\/\/www.yardi.com\/products\/senior-living-software-suite\/\">Yardi Senior Living Suite<\/a> to shed light on areas across their business.<\/p>\n<p>Check out this excerpt from Greg\u2019s interview with Senior Housing News to learn more about how 12 Oaks uses data to ensure they\u2019re operating as effectively as possible:<\/p>\n<p><strong>Would you say it\u2019s true that senior living has gotten more operationally and financially complex over the last few years, and if so, how has that placed new demands on you as a CFO?<\/strong><\/p>\n<p>We\u2019re living in a data-driven economy. The need for useful data is growing. Data for the sake of data doesn\u2019t provide any benefit. We need to have targeted data that can that can help [operations].<\/p>\n<p>We\u2019ve set up some dashboard reporting for all of our properties. We data farm all of our operational KPIs, and compare those to like properties. For example, we have three standalone memory care properties with about 60 units each. That becomes a database for that particular type of operation \u2013 we can look at performance, where the numbers are and where we think they should be.<\/p>\n<p>The point of all that is to create that data farm and KPIs, so that the operations people can focus on the care.<\/p>\n<p><strong>What software platform does 12 Oaks use?<\/strong><\/p>\n<p>We\u2019re using Yardi as our base accounting package. Additionally, I\u2019ve customized some KPI reports over the course of the past year. This allows us to have a one-page report for each property measuring actual budget to census, month- and year-to-date actual budget performances, labor variances and the actual KPIs on the particular property.<\/p>\n<p>I\u2019ll then have monthly calls with the executive director and RPM [regional property manager] where we\u2019ll review the performance indicators, give them guidance and answer any questions.<\/p>\n<p><a href=\"https:\/\/seniorhousingnews.com\/2019\/09\/17\/12-oaks-cfo-puklicz-senior-living-operations-need-better-data\/\">Read the entire interview<\/a> on Senior Housing News.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you work in an industry where margins are tight, having the data to see exactly how your business is performing \u2013 and what steps you need to take \u2013 is vital. This is especially true for senior living, which currently faces one of its lowest occupancy rates in years. Greg Puklicz of 12 Oaks [&hellip;]<\/p>\n","protected":false},"author":491,"featured_media":23071,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,2952,3354],"tags":[842,116,2438],"class_list":["post-23070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-senior-living","category-team-yardi","tag-senior-living","tag-yardi-client-profile","tag-yardi-senior-living-suite"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"When you work in an industry where margins are tight, having the data to see exactly how your business is performing \u2013 and what steps you need to take \u2013\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Driven Growth\" \/>\n<meta property=\"og:description\" content=\"When you work in an industry where margins are tight, having the data to see exactly how your business is performing \u2013 and what steps you need to take \u2013\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/data-driven-growth\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-08T13:00:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-22T23:33:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2019\/10\/Greg-12-Oaks-Senior-Living.png\" \/>\n\t<meta property=\"og:image:width\" content=\"293\" \/>\n\t<meta property=\"og:image:height\" content=\"392\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nik Edlinger\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nik Edlinger\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/data-driven-growth\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/data-driven-growth\/\",\"name\":\"Data Driven Growth - 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