{"id":22791,"date":"2019-08-26T05:00:03","date_gmt":"2019-08-26T12:00:03","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=22791"},"modified":"2020-12-25T02:02:09","modified_gmt":"2020-12-25T10:02:09","slug":"big-data-is-a-big-deal","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/big-data-is-a-big-deal\/","title":{"rendered":"Big Data is a Big Deal"},"content":{"rendered":"<p>Not long ago, most real estate companies made business decisions based on guesswork and backward-looking data aggregated into spreadsheets. Today, new technology automates data collection with advanced analytics to provide a complete picture of a portfolio\u2019s opportunities and future risks. That\u2019s big data.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-22792\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2019\/08\/MF_Elevate_Suite_Big_Data_070319_8431_BlogPost_1920x1080-300x169.jpg\" alt=\"Diana Norbury, Pillar Properties\" width=\"400\" height=\"225\" \/><\/p>\n<p>When it comes to leveraging big data for big results, Diana Norbury knows her stuff. Norbury is senior vice president of multifamily operations for Seattle-based <a href=\"https:\/\/www.pillarproperties.com\/\">Pillar Properties<\/a>. Her experience includes over a decade of managing mixed-retail multifamily communities throughout the U.S.<\/p>\n<p>Pillar Properties is an award-winning developer, owner and manager of luxury apartment residences in the Puget Sound area and a developer of senior living communities through sister company Merrill Gardens.<\/p>\n<p>Since joining Pillar, Norbury has focused on refining revenue management and business intelligence practices, talent management and education, operational systems implementation, and lease-up and marketing strategies for the company\u2019s growing portfolio.<\/p>\n<p>Yardi recently sat down with Norbury to learn more about the benefits of big data.<\/p>\n<p><strong>How do you use big data to drive performance?<\/strong><br \/>\nNorbury: I use big data in a variety of ways. Big data is a huge resource when we\u2019re having team calls. For example, I can go to the data when we\u2019re talking about vacancies and pricing.<\/p>\n<p>With\u00a0<a href=\"https:\/\/www.yardi.com\/products\/asset-intelligence\/\">Asset Intelligence<\/a>, we finally have a tool that incorporates all our property and leasing data with historical traffic and pricing data. The system marries all that information together. I can find information fast without having to dig around. It also helps us format and present our data, which we can export into Excel or PDF \u2014 I think that\u2019s really cool.<\/p>\n<p><strong>How do you use predictive analytics?<\/strong><\/p>\n<p>Norbury: I use Asset Intelligence and predictive analytics specifically for upcoming exposure and vacancies. In the past, we\u2019d use a variety of reporting and a hodgepodge of different things. Now, with <a href=\"https:\/\/www.yardi.com\/products\/elevate\/#multifamily\">Yardi Elevate Suite<\/a>, I can just go in there and see how many two-bedrooms are opening up in the next 90 days, what our traffic looks like it\u2019s going to be and what our conversion has been historically. Then I can see what my team needs to do to get ahead of that.<\/p>\n<p>We use prescriptive analytics to see how much we could potentially spend in marketing to generate the traffic needed to overcome upcoming vacancy or exposure. I haven\u2019t seen another tool on the market that offers that kind of benefit. It\u2019s been very interesting to learn that maybe we can change our marketing spend instead of, say, reducing pricing.<\/p>\n<p><strong>How do you turn benchmarks into better decisions?<br \/>\n<\/strong><\/p>\n<p>Norbury: We use benchmarking to see how we stack up in comparison to rents, expenses and occupancy measures. Where should we be? Does it look like we budgeted appropriately? It helps challenge your team members to say, \u201cThis doesn&#8217;t look right; the data is saying something else.\u201d Benchmarking turns us all into business managers.<\/p>\n<p>We recently used benchmarking data to paint a picture for one of our investors of suggested rent drops to gain occupancy growth. We were still ahead of the market and Elevate enabled us to demonstrate trends over the last two years along with what was presently occurring.<\/p>\n<p><strong>What is one of your biggest takeaways?<\/strong><\/p>\n<p>Norbury: Your job of cleaning data is never done. When it comes to data, you have to separate the signal from the noise.<\/p>\n<p><strong>What do you enjoy doing when you\u2019re not looking at data?<\/strong><\/p>\n<p>Norbury: I\u2019m an outdoor enthusiast, and I love snowboarding \u2014 I go every chance I get, which is typically about 30 days every winter. I\u2019m also a certified hatha and vinyasa flow yoga teacher and reiki healer.<\/p>\n<p>Ready to elevate your asset performance using big data? <a href=\"https:\/\/www.yardi.com\/events\/webinars\/?Yardielevateformultifamily\">Join a webinar<\/a>\u00a0about the <a href=\"https:\/\/www.yardi.com\/products\/elevate\/#multifamily\/?autoplay=265074327\">Yardi Elevate Suite<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not long ago, most real estate companies made business decisions based on guesswork and backward-looking data aggregated into spreadsheets. Today, new technology automates data collection with advanced analytics to provide a complete picture of a portfolio\u2019s opportunities and future risks. That\u2019s big data. When it comes to leveraging big data for big results, Diana Norbury [&hellip;]<\/p>\n","protected":false},"author":616,"featured_media":22792,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,3354],"tags":[2550,679,116,2393],"class_list":["post-22791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-team-yardi","tag-asset-intelligence","tag-big-data","tag-yardi-client-profile","tag-yardi-elevate-suite"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"Not long ago, most real estate companies made business decisions based on guesswork and backward-looking data aggregated into spreadsheets. Today, new\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Big Data is a Big Deal\" \/>\n<meta property=\"og:description\" content=\"Not long ago, most real estate companies made business decisions based on guesswork and backward-looking data aggregated into spreadsheets. 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