{"id":22722,"date":"2019-08-29T05:00:36","date_gmt":"2019-08-29T12:00:36","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=22722"},"modified":"2026-02-22T15:34:08","modified_gmt":"2026-02-22T23:34:08","slug":"smash-summit-2019","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/smash-summit-2019\/","title":{"rendered":"SMASH Summit 2019"},"content":{"rendered":"<p>Many people tend to think of senior living as a \u201csleepy\u201d industry. Doesn\u2019t move fast. Doesn\u2019t change much. Doesn\u2019t keep up with the latest trends in the market. But that couldn\u2019t be further from the truth. As any professional in senior living would tell you, they\u2019re keenly focused on the future \u2013 and the challenges and opportunities it brings.<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-22723\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2019\/07\/keynote-300x96.png\" alt=\"\" width=\"500\" height=\"161\" \/><\/p>\n<p>It\u2019s why hundreds flock to the <a href=\"https:\/\/www.seniorcaremarketingsummit.com\/\" target=\"_blank\" rel=\"noopener\">SMASH summit<\/a> every year. The conference, now in its sixth year, has quickly grown to become the leading event for sales and marketing executives from all sectors of senior care, from independent living to memory care to post-acute. Attendees get the chance to not only network with their fellow providers but also experts from outside the industry, those who are on the cutting edge of sales and marketing best practices and technology.<\/p>\n<p>If you have even a passing interest in lead-converting, occupancy-growing strategies, you should make plans to attend. This year\u2019s event is set for September 23-25 in Las Vegas. Yardi returns as a sponsor for the conference, so we hope to see you there.<\/p>\n<p>Here\u2019s just a few of the sessions you can look forward to:<\/p>\n<p><strong>How Marketing &amp; Sales Can Work Together to Maximize Growth<\/strong><\/p>\n<p>Carlos Hidalgo, CEO of VisumCx, a customer experience firm, will take center stage for one of the keynote sessions this year. His talk, \u201cHow Marketing &amp; Sales Can Work Together to Maximize Growth,\u201d will explore how both teams must align or risk their organization falling behind. How do we qualify leads? How do we effectively pass them to sales? How do we strengthen the relationship to accelerate the entire process? Carlos will outline the steps you need to take to establish a lead management process that ensures your leads convert at a higher rate.<\/p>\n<p><strong>Digital DeCode: A Framework for Marketing Data<\/strong><\/p>\n<p>Without real numbers guiding you, you\u2019re flying blind. But gathering clear insights from multiple sources of data is easier said than done. Fortunately, Jim Sterne knows a thing or two about data and marketing ROI. Director emeritus of the Digital Analytics Association, Jim will be hosting a workshop during SMASH on how to create a data management strategy for your organization. You\u2019ll learn which metrics and KPIs are essential to keep an eye on \u2013 and how you can turn those numbers into practical marketing and sales intelligence to increase your speed to lead.<\/p>\n<p><strong>ED Talks<\/strong><\/p>\n<p>Ever watched a TED Talk? The ED Talks are SMASH\u2019s take on the popular format, only faster and with more speakers. During these sessions, you can sit back and listen as six senior living solution providers take turns talking about how their products can help you raise your sales and marketing game. Each provider has seven minutes to speak, and you\u2019ll be given a checklist so you can take notes during this rapid-fire roundtable.<\/p>\n<p>Yardi\u2019s very own J.R. Southerland, regional director of senior living, will be presenting during the CRM\/Marketing Automation session of the ED Talks. J.R. will discuss <a href=\"https:\/\/www.yardi.com\/products\/senior-living-crm\/\" target=\"_blank\" rel=\"noopener\">Yardi Senior CRM<\/a>, our mobile-friendly marketing solution designed to boost revenue and maximize occupancy at senior living communities.<\/p>\n<p>If you\u2019re interested in chatting with J.R. (or the rest of the Yardi team) at any point during the conference, be sure to let us know. Catch J.R. after his talk or simply <a href=\"https:\/\/www.yardi.com\/events\/industry-events\/#event-504\" target=\"_blank\" rel=\"noopener\"><u>schedule time to meet<\/u><\/a> at your convenience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many people tend to think of senior living as a \u201csleepy\u201d industry. Doesn\u2019t move fast. Doesn\u2019t change much. Doesn\u2019t keep up with the latest trends in the market. But that couldn\u2019t be further from the truth. As any professional in senior living would tell you, they\u2019re keenly focused on the future \u2013 and the challenges [&hellip;]<\/p>\n","protected":false},"author":491,"featured_media":22724,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2618,4,2952],"tags":[842,2438],"class_list":["post-22722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events","category-news","category-senior-living","tag-senior-living","tag-yardi-senior-living-suite"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"Many people tend to think of senior living as a \u201csleepy\u201d industry. 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