{"id":21148,"date":"2018-11-28T05:00:16","date_gmt":"2018-11-28T13:00:16","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=21148"},"modified":"2020-12-25T01:28:28","modified_gmt":"2020-12-25T09:28:28","slug":"pets-service-animals","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/","title":{"rendered":"Pets & Service Animals"},"content":{"rendered":"

Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and working animals–has become a hot topic in property management. These four tips may help to stan\"\"<\/a>dardize and simplify animal management at your site.<\/p>\n

Understanding the Laws<\/strong><\/p>\n

To best accommodate residents with disabilities and their working animals, achieve a basic understanding of the laws that are in place:<\/p>\n

The Fair Housing Act (FHA) and Section 504 of the Rehabilitation Act of 1973 (Section 504) require housing providers to make reasonable accommodations for people with disabilities. The Americans with Disabilities Act (ADA) promotes accessibility in public spaces. Together, the three laws promote inclusion and safety for those living with disabilities.<\/p>\n

Both FHA and Section 504 use the term \u201cassistance animal\u201d to describe working animals that provide aid for humans. The ADA refers to \u201cservice animals\u201d with the same purpose. The three laws require that housing providers and the managers of public spaces welcome working animals and their owners.<\/p>\n

Other details of the laws that are worth noting include:<\/p>\n

-It doesn\u2019t matter if a resident refers to an \u201cassistance animal\u201d or a \u201cservice animal.\u201d FHA and Section 504 apply to all animals that assist or perform tasks for the wellbeing of a resident with disabilities.<\/p>\n

-The laws do not limit the number of assistance animals or service animals a person may have. It is lawful for a person to have multiple pets, each to address a different therapeutic function.<\/p>\n

-None of the laws require a specific certification or training for the working animal.<\/p>\n

Required Documentation<\/strong><\/p>\n

Establish a documentation policy that\u2019s fair for all prospects with service animals. Implement the policy for apparent and invisible disabilities<\/a>.<\/p>\n

The prospect may be asked to provide documentation regarding their need for a service animal or assistance animal. HUD entitles leasing staff to request documentation from a reputable third party who is familiar with the applicant\u2019s condition.<\/p>\n

Applying Designations for Pets and Working Animals<\/strong><\/p>\n

When documenting the animals within a unit, it may be helpful to differentiate between working animals and pets. Residents with service animals or assistance animals may require different accommodations than traditional pet owners.<\/p>\n

For example, some communities have a limit on the number of pets within a home. A resident with disabilities reserves the right to have multiple animals that assist in different ways. May this resident also have a pet (non-working animal)? Establish a policy and apply it consistently.<\/p>\n

Helpful Software<\/strong><\/p>\n

Business management software may help organize residents and their animal companions. Yardi client Bridge Property Management has customized the set-up of Orion Business Intelligence<\/a> to keep track of animals on the premises.<\/p>\n

Yardi product specialist Colin Roberson explains, \u201cWe have been able to track how many dogs are on each property, which units have pets.\u00a0[Orion BI] is a nice thing that the property managers can have on their phone. If they are walking the property and seeing a pet in a unit, they can very quickly verify to see if we have a pet on record there.\u201d<\/p>\n

\u201cIt\u2019s such a practical application,\u201d Roberson continues. \u201cI don\u2019t know if others use it that way but I would say we use it in different ways to track things like that and improve operations.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and working animals–has become a hot topic in property management. These four tips may help to standardize and simplify animal management at your site. Understanding the Laws To best accommodate residents with disabilities and […]<\/p>\n","protected":false},"author":440,"featured_media":21149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[2447,289,29,529,2591],"class_list":["post-21148","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-ada","tag-apartments","tag-multifamily","tag-pets","tag-service-animals"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pets & Service Animals\" \/>\n<meta property=\"og:description\" content=\"Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-11-28T13:00:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-25T09:28:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Erica Rasc\u00f3n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erica Rasc\u00f3n\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/\",\"name\":\"Pets & Service Animals - Yardi Corporate Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg\",\"datePublished\":\"2018-11-28T13:00:16+00:00\",\"dateModified\":\"2020-12-25T09:28:28+00:00\",\"author\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/d63afaf076d5863391dd49858ccef2ac\"},\"description\":\"Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and\",\"breadcrumb\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#primaryimage\",\"url\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg\",\"contentUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg\",\"width\":1000,\"height\":667},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.yardi.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pets & Service Animals\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\",\"url\":\"https:\/\/www.yardi.com\/blog\/\",\"name\":\"Yardi Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.yardi.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/d63afaf076d5863391dd49858ccef2ac\",\"name\":\"Erica Rasc\u00f3n\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/09382010b8c97da56343095c2854ad7733a3c2e094f59f75eb5ef1aacf501bcf?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/09382010b8c97da56343095c2854ad7733a3c2e094f59f75eb5ef1aacf501bcf?s=96&d=mm&r=g\",\"caption\":\"Erica Rasc\u00f3n\"},\"description\":\"Erica Rasc\u00f3n specializes in online content creation and social media. She joined Yardi in 2011 after receiving her bachelor's degree from Kennesaw State University and serving in the Peace Corps. Erica's interests include sustainability, philanthropy, and the arts.\",\"url\":\"https:\/\/www.yardi.com\/blog\/author\/ericajarrell\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Yardi Blog","description":"Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Pets & Service Animals","og_description":"Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and","og_url":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/","og_site_name":"Yardi Blog","article_published_time":"2018-11-28T13:00:16+00:00","article_modified_time":"2020-12-25T09:28:28+00:00","og_image":[{"width":1000,"height":667,"url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg","type":"image\/jpeg"}],"author":"Erica Rasc\u00f3n","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Erica Rasc\u00f3n","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/","url":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/","name":"Pets & Service Animals - Yardi Corporate Blog","isPartOf":{"@id":"https:\/\/www.yardi.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#primaryimage"},"image":{"@id":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg","datePublished":"2018-11-28T13:00:16+00:00","dateModified":"2020-12-25T09:28:28+00:00","author":{"@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/d63afaf076d5863391dd49858ccef2ac"},"description":"Permitting animals on your property can help residents feel comforted, capable, and safe. Managing the quantity and purpose of those animals\u2014pets and","breadcrumb":{"@id":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.yardi.com\/blog\/pets-service-animals\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#primaryimage","url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg","contentUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg","width":1000,"height":667},{"@type":"BreadcrumbList","@id":"https:\/\/www.yardi.com\/blog\/pets-service-animals\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.yardi.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Pets & Service Animals"}]},{"@type":"WebSite","@id":"https:\/\/www.yardi.com\/blog\/#website","url":"https:\/\/www.yardi.com\/blog\/","name":"Yardi Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.yardi.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/d63afaf076d5863391dd49858ccef2ac","name":"Erica Rasc\u00f3n","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/09382010b8c97da56343095c2854ad7733a3c2e094f59f75eb5ef1aacf501bcf?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/09382010b8c97da56343095c2854ad7733a3c2e094f59f75eb5ef1aacf501bcf?s=96&d=mm&r=g","caption":"Erica Rasc\u00f3n"},"description":"Erica Rasc\u00f3n specializes in online content creation and social media. She joined Yardi in 2011 after receiving her bachelor's degree from Kennesaw State University and serving in the Peace Corps. Erica's interests include sustainability, philanthropy, and the arts.","url":"https:\/\/www.yardi.com\/blog\/author\/ericajarrell\/"}]}},"jetpack_featured_media_url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/11\/Yardi-Blog-Managing-Pets-MF-ER.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/21148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/users\/440"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/comments?post=21148"}],"version-history":[{"count":2,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/21148\/revisions"}],"predecessor-version":[{"id":21294,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/21148\/revisions\/21294"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media\/21149"}],"wp:attachment":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media?parent=21148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/categories?post=21148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/tags?post=21148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}