{"id":20680,"date":"2018-08-24T05:00:50","date_gmt":"2018-08-24T12:00:50","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=20680"},"modified":"2020-12-22T22:44:41","modified_gmt":"2020-12-23T06:44:41","slug":"louise-steeves","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/louise-steeves\/","title":{"rendered":"Louise Steeves"},"content":{"rendered":"

Yardi Canada introduces Louise Steeves, product manager for Canadian development (and the residential modules in the Canadian market). \u00a0Louise was Yardi Canada\u2019s first Voyager account manager and has been key to the company\u2019s success \u2014 and it all started with an unusual interview.<\/p>\n

Jumping In<\/strong><\/p>\n

Adaptable by nature with a desire to keep learning, Steeves has an intimate understanding of the needs of the social housing market. \u201cIn my past role over 16 years ago, I helped implement software for a large social housing provider in Toronto. I quickly became a subject matter expert, which led to a project management role,\u201d says Steeves. \u00a0<\/strong><\/p>\n

\"\"
Louise Steeves<\/figcaption><\/figure>\n

Software, however, was an entirely new realm for Steeves. \u201cWhen I was working with the social housing provider, I recall one meeting that I had with Peter, where he mentioned that they had just signed a large deal which would mean that they would be implementing 40 clients all at once.\u201d \u00a0That exciting news led her to make the impulsive decision to apply for a position at Yardi.<\/p>\n

Her interview with Peter Altobelli, vice president and general manager for Yardi Canada and Tom Kearns, senior director for global solutions, was not at all what she expected.<\/p>\n

\u201cWhen I arrived at Yardi to meet Peter for my interview it was really early in the morning, around 7:00 a.m., and I was the first one there. Peter came rushing in. He had just gotten off a red eye flight. He grabbed some coffee and we sat down to start talking. I hadn\u2019t had an interview in about 17 years at that point, and I thought to myself, I can\u2019t believe I\u2019m doing this,\u201d Steeves recalls with a big laugh.<\/p>\n

\u201cPeter asked me some accounting questions, which I stumbled through and then he paused the interview and gently suggested, \u2018If you don\u2019t know the answer it\u2019s okay to say so.\u2019 That made me more comfortable. He then brought Tom Kearns in to ask me a few technical questions, which I was a bit nervous about,\u201d this being the very first time she was interviewing at a software company.<\/p>\n

\u201cTom came in wearing faded jeans and a Hawaiian shirt,\u201d Steeves recalls vividly. \u201cHe didn\u2019t ask me a single technical question. I really didn\u2019t know what to think!\u201d She later realized that this interview was just as much about fit as it was about abilities and knowledge. You didn\u2019t have to know everything, you just needed to want to learn and grow.<\/p>\n

Steeves made the decision to join Yardi because the software was, \u201cso modern and different\u201d and it was the first hosted system that she had ever used.<\/p>\n

Steeves remembers her first day at Yardi, \u201cI walked into the small office space, everyone came to greet me and was truly excited for me to join the team.\u201d Thinking back to those early days, Steeves fondly recalls everyone in the Yardi office knowing each other well. \u201cIt was a friendly group, and on Fridays we would all sit around one table for lunch and talk and just have fun.\u201d<\/p>\n

But this small, friendly team was also very focused and ambitious.<\/p>\n

A Mighty Small Team<\/strong><\/p>\n

As Yardi Canada\u2019s first account manager, Steeves went onsite with many early Canadian clients to help implement Yardi Voyager 5.0. \u201cI jumped right in and soaked up all the knowledge I possibly could,\u201d she recalls.<\/p>\n

Steeves returned from those onsite implementations to the Yardi Toronto office, where she supported more than 20 clients. \u201cI felt like I was a really good fit for my role then because I really understood the market,\u201d says Steeves.<\/p>\n

At the time, there was very little tech support for her team and they had to address and solve issues themselves. \u201cWe really had to learn a lot about the software, which I found both interesting and challenging. It helped me as I moved into different roles within Yardi,\u201d adds Steeves.<\/p>\n

When she moved to the Quality Assurance group, Steeves worked on various accounts including Ontario Coordinated Access. This was the beginning of her path to becoming product manager for the Canadian market.<\/p>\n

Moving Forward, Together<\/strong><\/p>\n

With expansion and all the changes that come with tech disruption and innovation in an evolving industry, Steeves is very proud of her strong client relationships. And to support those clients, she knows exactly what to do and where to turn. \u201cWhen I have questions, I have people I can count on to provide the information I need. I have both clients and colleagues who are ready and willing to help me out,\u201d says Steeves.<\/p>\n

She also listens carefully to both clients and colleagues, so they can come up with solutions together. \u201cI really like working with other Yardi teams, because none of us can do it all alone. We need to take advantage of each other\u2019s strengths.\u201d<\/p>\n

When it comes to strengths, Steeves will tell you that Yardi has plenty of them. As a woman in the technology and real estate industries she has never felt at a disadvantage at Yardi. \u201cWe are a very inclusive company and I\u2019m very proud to work for Yardi. In addition to dedicating time and resources to giving back to communities in which we operate, we empower our employees to do whatever it takes to be client focused and support them through their goals and growth.\u201d<\/p>\n

Visit our People<\/a> page to learn about other team members who are energizing Yardi for tomorrow.<\/p>\n","protected":false},"excerpt":{"rendered":"

Yardi Canada introduces Louise Steeves, product manager for Canadian development (and the residential modules in the Canadian market). \u00a0Louise was Yardi Canada\u2019s first Voyager account manager and has been key to the company\u2019s success \u2014 and it all started with an unusual interview. Jumping In Adaptable by nature with a desire to keep learning, Steeves […]<\/p>\n","protected":false},"author":616,"featured_media":20681,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,3354],"tags":[652,1582,1699,15],"class_list":["post-20680","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-team-yardi","tag-canada","tag-team-yardi","tag-yardi-canada","tag-yardi-employee-profile"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"Yardi Canada introduces Louise Steeves, product manager for Canadian development (and the residential modules in the Canadian market). \u00a0Louise was Yardi\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yardi.com\/blog\/louise-steeves\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Louise Steeves\" \/>\n<meta property=\"og:description\" content=\"Yardi Canada introduces Louise Steeves, product manager for Canadian development (and the residential modules in the Canadian market). \u00a0Louise was Yardi\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/louise-steeves\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-24T12:00:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-23T06:44:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/08\/louise2013_2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"959\" \/>\n\t<meta property=\"og:image:height\" content=\"849\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lee Ann Stiff\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lee Ann Stiff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/louise-steeves\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/louise-steeves\/\",\"name\":\"Louise Steeves - 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