{"id":20489,"date":"2018-06-25T05:00:21","date_gmt":"2018-06-25T12:00:21","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=20489"},"modified":"2026-02-22T15:35:16","modified_gmt":"2026-02-22T23:35:16","slug":"naa-2018","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/naa-2018\/","title":{"rendered":"NAA 2018"},"content":{"rendered":"<p>The multifamily industry converged in San Diego last week for <a href=\"http:\/\/www.naahq.org\/apartmentalize\">Apartmentalize Powered by National Apartment Association<\/a>. Formerly known as the NAA Education Conference and Exposition, the annual event is the largest educational conference for apartment industry professionals. We highlight five of our favorite lessons from this year\u2019s event.<\/p>\n<p><strong>5 Lessons from Apartmentalize 2018:<\/strong><\/p>\n<ol>\n<li><strong>Own the Age of AI<\/strong><\/li>\n<\/ol>\n<p>On Thursday, industry experts discussed the impact of artificial intelligence in multifamily. Panelists included Dawn Wise from Berkshire Communities, Michael Barry from Bozzuto, Tim Reardon from Bridge Property Management, and Yardi\u2019s Dhar Sawh. Artificial intelligence has just recently emerged in the rental housing industry. \u201cThis is so new for our industry, so the sky\u2019s the limit,\u201d explained Reardon. The session explored the benefits of artificial intelligence, big data, and <a href=\"https:\/\/www.yardi.com\/blog\/technology\/business-intelligence\/16366.html\">business intelligence tools<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20490 aligncenter\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg\" alt=\"\" width=\"500\" height=\"376\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg?resize=768,576 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-3-AI-panel-social.jpg?w=800 800w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>How can you get energized for the Age of AI? Top tips from panelists: learn more about AI, and make a\u00a0<a href=\"http:\/\/www.yardielevate.com\">data strategy plan<\/a>.<\/p>\n<ol start=\"2\">\n<li><strong>Today\u2019s Renters Have a Multi-Touch Journey<\/strong><\/li>\n<\/ol>\n<p>Over the last two decades, we\u2019ve gone from tracking walk-ins and phone calls to embracing <a href=\"https:\/\/www.yardi.com\/products\/rentcafe-crm\/\">comprehensive CRM systems<\/a>. On a panel moderated by Yardi\u2019s Esther Bonardi, Holli Beckman from WC Smith, Israel Carunungan from Greystar, and Mia Wentworth from CWS Apartment Homes discussed <a href=\"https:\/\/www.yardi.com\/ebook\/multi-touch-lead-attribution\/\">multi-touch lead attribution<\/a>, a model for tracking and weighing touchpoints in the lead-to-lease cycle.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20491 aligncenter\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg\" alt=\"\" width=\"501\" height=\"332\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg?resize=768,508 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-lead-attribution-panel-social.jpg?w=800 800w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/p>\n<p>How can smart marketers improve lead tracking? \u201cDig into it, study it, and it can open a whole new world,\u201d advised Bonardi. Learn more about multi-touch lead attribution and download our <a href=\"https:\/\/www.yardi.com\/ebook\/multi-touch-lead-attribution\/\">free eBook<\/a>.<\/p>\n<ol start=\"3\">\n<li><strong>Sustainability Wins<\/strong><\/li>\n<\/ol>\n<p>At Friday\u2019s Apartmentalize session, panelists including Yardi\u2019s Martin Levkus explored resident engagement through energy efficiency. In a recent <a href=\"https:\/\/www.naahq.org\/news-publications\/units\/june-2018\/article\/maximize-resident-engagement-energy-efficiency\">National Apartment Association survey<\/a>, windows were the top sustainability item residents cared about. For one panelist, energy efficient windows resulted in a $75 per month premium for those units. Residents want to live in places that prioritize going green. \u201cAs an industry, we can do a much better job of marketing our sustainability\u201d and making it convenient for residents, explains Levkus.<\/p>\n<ol start=\"4\">\n<li><strong> Technology Is Your Friend<\/strong><\/li>\n<\/ol>\n<p>From car-sharing to <a href=\"https:\/\/www.yardi.com\/blog\/marketing\/easy-virtual-leasing\/20130.html\">virtual leasing<\/a>, technology is innovating all aspects of the multifamily industry. At Apartmentalize it was all about <a href=\"https:\/\/www.yardibreeze.com\/blog\/2018\/04\/3-smart-rental-updates-that-attract-tenants-save-money\/\">smart home tech<\/a>, resident-focused amenities, and <a href=\"https:\/\/www.yardi.com\/blog\/news\/family-value-adds\/20041.html\">lifestyle experiences<\/a>. How are you supporting the Internet of Things at your communities?<\/p>\n<ol start=\"5\">\n<li><strong>Teamwork Makes the Dream Work<\/strong><\/li>\n<\/ol>\n<p>Apartmentalize offered a place for in-depth idea sharing and networking. Yardi was proud to join the apartment industry in San Diego to discuss the latest trends and hot topics impacting the multifamily space.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20493 alignleft\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg\" alt=\"\" width=\"293\" height=\"220\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg?resize=768,576 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/album-5-best-booth-win-social.jpg?w=800 800w\" sizes=\"auto, (max-width: 293px) 100vw, 293px\" \/>\u00a0 \u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20492\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg\" alt=\"\" width=\"294\" height=\"263\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg 1000w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg?resize=768,684 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_213811562_iOS.jpg?w=800 800w\" sizes=\"auto, (max-width: 294px) 100vw, 294px\" \/><\/p>\n<p>We also took home an Exhibitors Award this year \u2013 Best Island Booth! A first-time exhibitor at Apartmentalize, <a href=\"http:\/\/www.yardibreeze.com\">Yardi Breeze<\/a> took home an honorable mention.<\/p>\n<p>Get a glimpse of the fun from this year\u2019s event on <a href=\"https:\/\/business.facebook.com\/109797229083999\/photos\/?tab=album&amp;album_id=1867285136668524\">our Facebook page<\/a>. We hope to see you at the next <a href=\"https:\/\/www.naahq.org\/apartmentalize\">Apartmentalize 2019 in Denver<\/a> from June 26-28!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The multifamily industry converged in San Diego last week for Apartmentalize Powered by National Apartment Association. Formerly known as the NAA Education Conference and Exposition, the annual event is the largest educational conference for apartment industry professionals. We highlight five of our favorite lessons from this year\u2019s event. 5 Lessons from Apartmentalize 2018: Own the [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":20498,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3355,4],"tags":[2398,2456,1800,19,36,2457,2351,867,29,2200,2169,44,2455,574,2426,31],"class_list":["post-20489","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","category-news","tag-apartmentalize","tag-apartmentalize-2018","tag-artificial-intelligence","tag-business-intelligence","tag-conference","tag-green-living","tag-lead-attribution","tag-lead-tracking","tag-multifamily","tag-multifamily-marketing","tag-multifamily-property-management","tag-naa","tag-naa-education-conference","tag-naaeduconf","tag-rental-housing","tag-sustainability"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"The multifamily industry converged in San Diego last week for Apartmentalize Powered by National Apartment Association. Formerly known as the NAA\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NAA 2018\" \/>\n<meta property=\"og:description\" content=\"The multifamily industry converged in San Diego last week for Apartmentalize Powered by National Apartment Association. Formerly known as the NAA\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/naa-2018\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-06-25T12:00:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-22T23:35:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Eliza Theiss\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Eliza Theiss\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/naa-2018\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/naa-2018\/\",\"name\":\"NAA 2018 - Yardi Corporate Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/naa-2018\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/naa-2018\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg\",\"datePublished\":\"2018-06-25T12:00:21+00:00\",\"dateModified\":\"2026-02-22T23:35:16+00:00\",\"author\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/de1353a5de72f96494054df3ecca7de4\"},\"description\":\"The multifamily industry converged in San Diego last week for Apartmentalize Powered by National Apartment Association. Formerly known as the NAA\",\"breadcrumb\":{\"@id\":\"https:\/\/www.yardi.com\/blog\/naa-2018\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.yardi.com\/blog\/naa-2018\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/naa-2018\/#primaryimage\",\"url\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg\",\"contentUrl\":\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg\",\"width\":1000,\"height\":750},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.yardi.com\/blog\/naa-2018\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.yardi.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NAA 2018\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#website\",\"url\":\"https:\/\/www.yardi.com\/blog\/\",\"name\":\"Yardi Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.yardi.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/de1353a5de72f96494054df3ecca7de4\",\"name\":\"Eliza Theiss\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/96965f7dc4c1c5276e67c2727672b8636c299791a627dca31fda556cf0db9758?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/96965f7dc4c1c5276e67c2727672b8636c299791a627dca31fda556cf0db9758?s=96&d=mm&r=g\",\"caption\":\"Eliza Theiss\"},\"description\":\"Eliza Theiss is a senior writer reporting real estate trends in the US. Her work has been cited by CBS News, Curbed, The Los Angeles Times, and Forbes among others. With an academic background in journalism, Eliza has been covering real estate since 2012. Before joining PropertyShark, Eliza was an associate editor at Multi-Housing News and Commercial Property Executive. She has also contributed extensively to CommercialEdge. Reach her at eliza.theiss@yardi.com\",\"url\":\"https:\/\/www.yardi.com\/blog\/author\/eliza\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Yardi Blog","description":"The multifamily industry converged in San Diego last week for Apartmentalize Powered by National Apartment Association. Formerly known as the NAA","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"NAA 2018","og_description":"The multifamily industry converged in San Diego last week for Apartmentalize Powered by National Apartment Association. Formerly known as the NAA","og_url":"https:\/\/www.yardi.com\/blog\/naa-2018\/","og_site_name":"Yardi Blog","article_published_time":"2018-06-25T12:00:21+00:00","article_modified_time":"2026-02-22T23:35:16+00:00","og_image":[{"width":1000,"height":750,"url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg","type":"image\/jpeg"}],"author":"Eliza Theiss","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Eliza Theiss","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.yardi.com\/blog\/naa-2018\/","url":"https:\/\/www.yardi.com\/blog\/naa-2018\/","name":"NAA 2018 - Yardi Corporate Blog","isPartOf":{"@id":"https:\/\/www.yardi.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.yardi.com\/blog\/naa-2018\/#primaryimage"},"image":{"@id":"https:\/\/www.yardi.com\/blog\/naa-2018\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg","datePublished":"2018-06-25T12:00:21+00:00","dateModified":"2026-02-22T23:35:16+00:00","author":{"@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/de1353a5de72f96494054df3ecca7de4"},"description":"The multifamily industry converged in San Diego last week for Apartmentalize Powered by National Apartment Association. Formerly known as the NAA","breadcrumb":{"@id":"https:\/\/www.yardi.com\/blog\/naa-2018\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.yardi.com\/blog\/naa-2018\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/naa-2018\/#primaryimage","url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg","contentUrl":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg","width":1000,"height":750},{"@type":"BreadcrumbList","@id":"https:\/\/www.yardi.com\/blog\/naa-2018\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.yardi.com\/blog\/"},{"@type":"ListItem","position":2,"name":"NAA 2018"}]},{"@type":"WebSite","@id":"https:\/\/www.yardi.com\/blog\/#website","url":"https:\/\/www.yardi.com\/blog\/","name":"Yardi Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.yardi.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/de1353a5de72f96494054df3ecca7de4","name":"Eliza Theiss","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yardi.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/96965f7dc4c1c5276e67c2727672b8636c299791a627dca31fda556cf0db9758?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/96965f7dc4c1c5276e67c2727672b8636c299791a627dca31fda556cf0db9758?s=96&d=mm&r=g","caption":"Eliza Theiss"},"description":"Eliza Theiss is a senior writer reporting real estate trends in the US. Her work has been cited by CBS News, Curbed, The Los Angeles Times, and Forbes among others. With an academic background in journalism, Eliza has been covering real estate since 2012. Before joining PropertyShark, Eliza was an associate editor at Multi-Housing News and Commercial Property Executive. She has also contributed extensively to CommercialEdge. Reach her at eliza.theiss@yardi.com","url":"https:\/\/www.yardi.com\/blog\/author\/eliza\/"}]}},"jetpack_featured_media_url":"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/20180614_210949255_iOS.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/20489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/comments?post=20489"}],"version-history":[{"count":9,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/20489\/revisions"}],"predecessor-version":[{"id":20508,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/posts\/20489\/revisions\/20508"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media\/20498"}],"wp:attachment":[{"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/media?parent=20489"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/categories?post=20489"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yardi.com\/blog\/wp-json\/wp\/v2\/tags?post=20489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}