{"id":20392,"date":"2018-07-09T05:00:46","date_gmt":"2018-07-09T12:00:46","guid":{"rendered":"https:\/\/www.yardi.com\/blog\/?p=20392"},"modified":"2026-02-22T15:30:38","modified_gmt":"2026-02-22T23:30:38","slug":"easier-leasing","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/easier-leasing\/","title":{"rendered":"Easier Leasing"},"content":{"rendered":"

Pinnacle Property Management Services (Pinnacle) manages a vast portfolio of residential, commercial and mixed use properties.\u00a0Many of these are affordable housing units, developed under the Low Income Housing Tax Credit program.<\/p>\n

\"\"
Nick Strzelec<\/figcaption><\/figure>\n

The many types of residential properties under management, including senior, student, affordable, luxury, market rate, etc., can present a challenge for leasing agents who must be well-versed in each vertical of the rental property industry.<\/p>\n

Affordable housing can be particularly challenging given the complexity of requirements necessary to comply with program requirements. Of course, the most basic of those requirements is that residents must qualify based on criteria such as income and assets.<\/p>\n

Documenting resident eligibility is the most important piece of a successful affordable housing program. Moving from paper-based applicant and resident files to electronic records is one of the ways the affordable housing industry is evolving to work more efficiently. Pinnacle is part of that evolution as it implements RENTCaf\u00e9 <\/em>Affordable Housing.<\/p>\n

With RENTCaf\u00e9 <\/em>Affordable Housing, Pinnacle saves time for leasing agents and ensures compliance with Low Income Housing Tax Credit program requirements. Those benefits result directly from changing to online housing applications and certification processes.<\/p>\n

\u201cRentCafe Affordable Housing is such an amazing system when it\u2019s used properly. If you haven\u2019t used it, you\u2019ll be surprised at how much time you can save and efficiency you can gain with it,\u201d says Nick Strzelec.<\/p>\n

One of the biggest challenges of reviewing affordable housing applications is missing information. Using traditional paper forms, applicants can skip over questions they don\u2019t have immediate answers to and forget to go back and fill in the missing data. Reviewers are stuck with an incomplete application and must reach out to the applicant to correct the omission.<\/p>\n

RENTCaf\u00e9 <\/em>eliminates incomplete applications, which saves time for Pinnacle staff. \u201cRENTCaf\u00e9 <\/em>won\u2019t allow incomplete applications. It requires the applicant to check yes or no, and to submit every piece of information. 100% of the applications we receive through RentCafe are complete and ready to review,\u201d says Strzelec.<\/p>\n

\u201cOur leasing agents sit down with prospective residents in our offices every day. Those conversations can become quite lengthy with tax credit properties. It can take up to two hours to explain how the program works and how applicants qualify for a unit. Filling out paperwork is the next step, and that can add a lot of time to the sit-down meeting,\u201d says Strzelec.<\/p>\n

RentCafe Affordable Housing automates that entire conversation into a self-service, self-guided process that applicants can do anywhere, any time. \u201cWe no longer have to rely solely on our leasing agents\u2019 being well versed in tax credit compliance requirements. That program has a lot of complicated details such as how many pay stubs are required to verify income, imputed asset values, etc. RentCafe takes care of all of that,\u201d says Strzelec.<\/p>\n

RentCafe Affordable Housing eliminates lengthy applicant meetings, expensive file storage, difficult to read forms and handwritten notes with a paperless application process. RentCafe Affordable Housing and RENTCaf\u00e9 <\/em>PHA support HUD 50058, 50059, Public Housing, Housing Choice Vouchers, HOME, Rural Development Section 515 and Low Income Housing Tax Credit subsidies. Log on to yardi.com\/rcah for more information.<\/p>\n

Pinnacle Property Management Services, LLC is a privately held national real estate provider specializing in third party management of multifamily residential communities. As one of the nation\u2019s preferred third-party managers, Pinnacle\u2019s portfolio includes more than 165,000 residential units and 2.75 million square feet of commercial assets. With its corporate headquarters located in Dallas, Texas, Pinnacle has more than 4,100 employees located in 30 states.<\/p>\n","protected":false},"excerpt":{"rendered":"

Pinnacle Property Management Services (Pinnacle) manages a vast portfolio of residential, commercial and mixed use properties.\u00a0Many of these are affordable housing units, developed under the Low Income Housing Tax Credit program. The many types of residential properties under management, including senior, student, affordable, luxury, market rate, etc., can present a challenge for leasing agents who […]<\/p>\n","protected":false},"author":626,"featured_media":20393,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3236,6],"tags":[26,2435,2127,116],"class_list":["post-20392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-affordable-housing","category-technology","tag-affordable-housing","tag-low-income-tax-credit","tag-rentcafe-affordable-housing","tag-yardi-client-profile"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"Pinnacle Property Management Services (Pinnacle) manages a vast portfolio of residential, commercial and mixed use properties.\u00a0Many of these are\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yardi.com\/blog\/easier-leasing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Easier Leasing\" \/>\n<meta property=\"og:description\" content=\"Pinnacle Property Management Services (Pinnacle) manages a vast portfolio of residential, commercial and mixed use properties.\u00a0Many of these are\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/easier-leasing\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-07-09T12:00:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-22T23:30:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2018\/06\/Nick-S.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mike Sederholm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Sederholm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/easier-leasing\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/easier-leasing\/\",\"name\":\"Easier Leasing - 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