{"id":16159,"date":"2016-09-20T05:00:07","date_gmt":"2016-09-20T12:00:07","guid":{"rendered":"http:\/\/www.yardi.com\/blog\/?p=16159"},"modified":"2020-12-24T10:14:04","modified_gmt":"2020-12-24T18:14:04","slug":"roscoe-properties","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/roscoe-properties\/","title":{"rendered":"Roscoe Properties"},"content":{"rendered":"<p>The semi-annual Yardi Advanced Solutions Conferences (YASC) take place on the West and East Coasts, providing\u00a0clients with the opportunity to attend an event close to home. Each conference offers specialized courses on product features, networking opportunities, and one-on-one consultations with Yardi representatives.<\/p>\n<p>At YASC in Washington, D.C., Yardi sat down with Mariana Estrada, VP of Operations at Roscoe Properties. The company has had the opportunity to explore several products since joining the Yardi network in 2008. Estrada updated Yardi on her experiences with the software.<\/p>\n<p>Estrada began with Yardi Procure to Pay (P2P), a centralized platform that offers complete spend visibility, streamlined invoice processing, centralized MRO purchasing and vendor onboarding.\u00a0<a href=\"http:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg\" rel=\"attachment wp-att-16161\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-16161\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg\" alt=\"Estrada-blog\" width=\"346\" height=\"385\" srcset=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg 898w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg?resize=768,855 768w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg?w=400 400w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg?w=500 500w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg?w=600 600w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg?w=720 720w, https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/Estrada-blog.jpg?w=800 800w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/><\/a><\/p>\n<p>\u201cThe concept of P2P is exactly what we believe in \u2013 a paperless, time-saving option. We have a decentralized payables process so our onsite teams are responsible for processing payables and expense management at the site level. The time they used to spend filing and processing paper invoices is now time they can spend serving current residents and attracting new residents,\u201d says Estrada.<\/p>\n<p>\u201cAnd now with the Marketplace, we\u2019re gaining even more time savings and streamlining our purchasing process even further. We just implemented one of our major vendors and Yardi was able to create an online catalog for us.\u201d<\/p>\n<p>Yardi Marketplace furnishes access to more than 1 million MRO products and building materials. The program also delivers the best available discounts from nationally recognized suppliers.<\/p>\n<p>\u201cThe Marketplace has an Amazon-like interface everyone knows how to use,\u201d Estrada explains, \u201cso there are virtually no issues with training our maintenance and site teams. A few mouse clicks and the PO is created and the order placed. Since the users don\u2019t need to re-populate line item details, they are able to move invoices through the processing cycle quickly and efficiently. We\u2019re seeing a lot of satisfaction with the implementation [of Marketplace] and have plans to expand our catalog with more of our established vendors.\u201d<\/p>\n<p>Though Yardi has established relationships with prominent vendors, Procure to Pay users are welcomed to add their own vendors. Yardi sets up the relevant catalog so that users gain easy access to their favorite vendors and products.<\/p>\n<p>\u201cIt\u2019s all available through the single interface, making it very efficient. For our properties undergoing renovations, we are able to create shopping lists containing all the necessary parts, by unit type. We\u2019re talking about hundreds of items. We set it up once, and it\u2019s done. It\u2019s been a boon for both our management and maintenance teams,\u201d say Estrada.<\/p>\n<p>Roscoe Properties has also experienced great success with Yardi Payment Processing, a system that helps companies manage accounts receivable and accounts payable.<\/p>\n<p>\u201cWe\u2019re not only saving a lot of money not having onsite staff processing paper payments, but we are also able to offer our residents the convenience of making payment anywhere, anytime, at their own convenience,\u201d says Estrada.<\/p>\n<p>Roscoe Properties does not traditionally accept paper payments. Instead, the company offers several convenient electronic payment options through Payment Processing. Options include online payments and auto-pay through the RentCafe Resident Portal, text payments, and the Walk-in Payment System (WIPS). Through WIPS, residents can submit rent payments while shopping at major retailers. The fee is nominal compared to other service providers.<\/p>\n<p>Estrada continues, \u201cFor the month of May, we collected 95% of payments, on time and electronically, thanks to Payment Processing. That\u2019s massive! That\u2019s money in the bank without any staff intervention.\u201d<\/p>\n<p>In addition to collections, RentCafe serves as a multifamily marketing and leasing solution packed with smart multichannel marketing tools and innovative SEO and SEM capabilities.<\/p>\n<p>\u201cWe use RentCafe extensively and do a lot of training on it. The Yardi team is continually improving functionality and incorporating client requested product enhancements. The social media management tools really drive interest and help us push applicants through the sales cycle a lot faster,\u201d says Estrada.<\/p>\n<p>Estrada noted significant improvements in site conversions since implementing RentCafe\u2019s latest marketing tools, \u201cA recent nudge marketing campaign increased leads to one site around 20 percent. It was a helpful push during the typically slower time leading up to the summer months.\u201d<\/p>\n<p>To keep Roscoe Properties team members abreast of the latest software developments and rollouts, the company turned to Yardi eLearning in January 2016. As the company grows\u2014doubling in size every two years\u2014the software makes new employee training and continuing education easier and more efficient.<\/p>\n<p>\u201cWith eLearning, we\u2019ve been able to reduce time spent training new hires onsite from weeks to days. It\u2019s a solution that will allow us to grow our portfolios by the next 10,000 units without endlessly expanding our training department. eLearning doesn\u2019t have limitations with regard to time and travel. We assign our team members online classes and they learn everything they need to do to perform their jobs onsite. And they can get started on day one.\u201d<\/p>\n<p>Estrada elaborates, \u201cPreviously new hires had to wait to attend the next available training sessions and it could be weeks away or too full or they couldn\u2019t travel to attend. Now we move as many people through training as needed with eLearning.\u201d<\/p>\n<p><a href=\"http:\/\/yasc.yardi.com\/destination\/anaheim-california-2016\/\" target=\"_blank\" rel=\"noopener noreferrer\">YASC Anaheim 2016 begins today<\/a>. Join us on social media for conference updates, using #YASC2016.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The semi-annual Yardi Advanced Solutions Conferences (YASC) take place on the West and East Coasts, providing\u00a0clients with the opportunity to attend an event close to home. Each conference offers specialized courses on product features, networking opportunities, and one-on-one consultations with Yardi representatives. At YASC in Washington, D.C., Yardi sat down with Mariana Estrada, VP of [&hellip;]<\/p>\n","protected":false},"author":440,"featured_media":16162,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,3354],"tags":[29,329,40,116,1646,1105,39,1533],"class_list":["post-16159","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-team-yardi","tag-multifamily","tag-roscoe-properties","tag-yardi","tag-yardi-client-profile","tag-yardi-products","tag-yardi-software","tag-yasc","tag-yasc2016"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yardi Blog<\/title>\n<meta name=\"description\" content=\"The semi-annual Yardi Advanced Solutions Conferences (YASC) take place on the West and East Coasts, providing\u00a0clients with the opportunity to attend an\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Roscoe Properties\" \/>\n<meta property=\"og:description\" content=\"The semi-annual Yardi Advanced Solutions Conferences (YASC) take place on the West and East Coasts, providing\u00a0clients with the opportunity to attend an\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yardi.com\/blog\/roscoe-properties\/\" \/>\n<meta property=\"og:site_name\" content=\"Yardi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-20T12:00:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-24T18:14:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/09\/estrada-exterior.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"471\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Erica Rasc\u00f3n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erica Rasc\u00f3n\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yardi.com\/blog\/roscoe-properties\/\",\"url\":\"https:\/\/www.yardi.com\/blog\/roscoe-properties\/\",\"name\":\"Roscoe Properties - 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