For more than a decade, Dirk V\u00f6lkel has channeled his passion for retail asset investment into his company, V![\"Volkel\"](\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2016\/08\/Volkel.jpg\")
\u00d6LKEL COMPANY Group, which provides real estate management services in Germany.\u00a0 Founded in 2004, the company today operates 170 properties valued at 1.3 billion euros and handles a high volume of transactions from offices across Germany.<\/p>\n
\u201cOur business is family-driven and focused on maintaining long-term relationships with clients,\u201d said V\u00f6lkel, the company\u2019s founder, main shareholder and managing director.\u00a0 \u201cWe are a one-stop-contact in Germany, capable of providing the full spectrum of investment advice and services.\u00a0 Some of our team members have been working in the field for up to 25 years, so we know the difference between real experience and merely good marketing.\u201d<\/p>\n
Individual client service<\/strong><\/p>\n A special point of pride for V\u00f6lkel is the degree of personal service his company delivers.\u00a0 \u201cFor some large, long-established companies, any given client is one among many.\u00a0 For us as a mid-size company, every client is important as an individual, and we take every client seriously. In an era that has seen the outsourcing of many services, our services are 100% \u201cMade in Germany,\u201d he said.\u00a0 \u201cWe handle investments as if they were our own money. We are proud of the good references we have earned.\u00a0 In fact, much of our new business comes from word of mouth among investors who are satisfied with our services.\u201d<\/p>\n While justly proud of his company\u2019s achievements in offering engaged, flexible, quick and successful investment services, V\u00f6lkel knows well enough that continued success depends on maintaining a keen focus on the future, rather than dwelling on a distinguished past.\u00a0 \u201cWe constantly work to improve our high-quality services.\u00a0 Not only that, we continuously measure our clients\u2019 expectations of us.\u00a0 As one extremely important example, clients expect our property management and accounting database\u2014and their data in it\u2014to be reliable, secure and fully capable of generating the operational and financial reports that they need to conduct their business,\u201d he said.<\/p>\n Leveraging new technology<\/strong><\/p>\n A key aspect of meeting these expectations is employing the most advanced cloud-based property management and accounting software.\u00a0 \u201cTo accommodate our obligations to clients and for our internal processes, we use Yardi Voyager\u00ae to automate investment management and reporting.\u00a0 Consolidating information for our clients is fast and easy, no matter how complex the investment structure,\u201d V\u00f6lkel said.\u00a0 \u201cAlong with being Web-based and mobile-enabled, the Voyager property management and accounting platform accommodates all of the multiple language, currency, tax and reporting obligations that we execute on behalf of our clients.\u201d<\/p>\n Yardi Voyager delivers significant value within V\u00d6LKEL COMPANY Group as well as to clients.\u00a0 \u201cWe perform all of our property and financial management operations in one automated platform, which means no more repetitive data entry or unreliable spreadsheets.\u00a0 Operating more efficiently with Yardi Voyager allows us to direct more of our energy and resources to our clients,\u201d V\u00f6lkel said.<\/p>\n Integrated solutions for a multinational business<\/strong><\/p>\n Anticipating future opportunities, V\u00d6LKEL COMPANY Group will look to further leverage its relationship with Yardi\u00ae.\u00a0 \u201cOur long-term collaboration with Yardi has been very beneficial. Yardi is more than a provider of software, they are a real estate specialists and have dedicated themselves to understanding and serving the needs of numerous markets and jurisdictions across the world.\u201d V\u00f6lkel said.<\/p>\n \u201cThere is an especially challenging, complex requirement in Germany and we have been able to rely on Yardi to understand and implement those specific needs very effectively,\u201d V\u00f6lkel adds, \u201cWe look forward to a long term relationship with Yardi and gaining even more benefits from the Voyager platform, both within our company and on behalf of our clients.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":" For more than a decade, Dirk V\u00f6lkel has channeled his passion for retail asset investment into his company, V\u00d6LKEL COMPANY Group, which provides real estate management services in Germany.\u00a0 Founded in 2004, the company today operates 170 properties valued at 1.3 billion euros and handles a high volume of transactions from offices across Germany. \u201cOur […]<\/p>\n","protected":false},"author":610,"featured_media":16111,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"yes","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,3354],"tags":[1635,1308,1636,40,116,1637],"class_list":["post-16110","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people","category-team-yardi","tag-eu","tag-europe","tag-germany","tag-yardi","tag-yardi-client-profile","tag-yardi-international"],"acf":[],"yoast_head":"\n