Yardi Senior Living Forum Apr19

Yardi Senior Living Forum

The Yardi Senior Living Forum will return to the Hilton Santa Barbara Beachfront Resort on April 25-26, 2018. The event is a targeted, intensive learning and networking opportunity designed for senior living professionals including directors, nursing staff, sales and marketing, executives and more. Attendees will gain deeper insight into the Yardi Senior Living Suite, including Yardi Voyager, Yardi Senior CRM, Yardi EHR, Yardi eMAR and RentCafe Senior Living. “The Forum is a great way to brush up on existing product knowledge, learn about recent product enhancements, and get a view into our product roadmap,” shared Ray Elliot, vice president of senior living at Yardi. Why the Forum? The Yardi Senior Living Forum draws curriculum from the popular Yardi Advanced Solutions Conference (YASC). In addition to tracks targeted to senior living providers, the Forum also offers accounting, reporting, and technology classes. While YASC will continue to be a valuable resource for general senior living education, the conference now offers limited senior living courses. For more in-depth training on the Yardi Senior Living Suite, the Forum is now the go-to event for senior living clients. “The exchange of information when we come to these conferences [builds] the kind of relationship that helps our business, make our lives better and makes using the system better,” said Latonya Lawson, previous Forum attendee and Business Systems Manager for The Shelter Group. With education offered for basic to advanced users, the Forum has something for everyone! “Based on feedback from prior forums and new product features, we’ve added a number of new classes this year. In total, we are offering 52 unique classes with five courses to choose from in each session,” explained Elliot. In addition to courses, the Forum will provide one-on-one training with Yardi Senior Living technical staff, roundtables, and product roadmap sessions aimed to offer the latest scoop on what’s next from Yardi. A returning feature of the Forum, attendees will have access to Knowledge Central. This is the place to be if you want to learn more about new products and upgrades, or if you have questions about your current software. New to 2018, attendees can find RentCafe, EHR and eMAR experts in this space. Conference registration includes access to specialized education courses, roundtable discussions, breakfast and lunch buffets, along with networking and entertainment opportunities. Going Green We’re going green at the Forum! The Yardi Events app offers a paperless, mobile conference experience. Attendees can access all conference information, courses, social networking and in-app messaging all from their fingertips. The Yardi Events app is available for download in the Google Play Store and Apple App Store. A browser-based version, synced to the mobile app, will also be available so attendees can access all features from their desktop. User log-in details have been emailed to all registered Forum attendees. We’re looking forward to welcoming our clients at the Forum. Join us and register today! Already registered? Let us know you’ll be there and join the conversation on social media using #YardiForum. For more information about the conference, visit the Yardi Senior Living Forum...

Reducing Turnover May23

Reducing Turnover

As the senior living industry continues searching for solutions to ongoing workforce shortages and rampant burnout, software solutions like Yardi Voyager can simplify tasks and increase employee satisfaction. Finding and keeping the right employees remains an ongoing challenge for senior living providers. In fact, according to research firm Holleran, after a fairly short “honeymoon period” of one year, worker engagement begins to decline, leading employees to seek out new opportunities and resulting in a 42% average turnover rate for life plan communities. These losses translate into real money: The average cost of turnover per employee can be up to 50% of that employee’s salary, with true turnover costs for registered nursing hovering above $65,000 per employee. “Turnover in our industry’s been pretty high,” admits Angela Kennedy, Senior Accountant for Commonwealth Assisted Living. “Just being able to recruit and retain top talent is challenging.” “Our People Set Us Apart” With a set of core values focused on helping seniors “age with dignity,” Commonwealth Assisted Living operates 23 communities throughout Virginia. Founded in 2002 by Richard J. Brewer, the company values leadership from within and strives to create an atmosphere of teamwork and transparency. As one of the largest providers of independent living, assisted living and memory care in the state, Commonwealth cares for over 1,500 residents. “Our people set us apart from other providers,” says Brewer, “We work hard, and are not afraid to do things differently.” The centralized recordkeeping, customized menus and easy to relevant records available through Yardi Voyager® Senior Housing allows Commonwealth staffers to do their jobs much for effectively, but that’s not the only benefit. According to Angela, the simplified data entry system and streamlined record keeping also help employees feel more engaged by freeing them from mundane, repetitive tasks so they...

Senior Living Forum Mar27

Senior Living Forum

On March 29-30, Yardi hosted the second Yardi Senior Living Forum, focused specifically on the needs of our senior living clients,  in Santa Barbara, Calif. The two-day featured speakers, classes, roundtable discussions, computer lab time and more. In advance of that event, Ray Elliot, vice president of senior living, joined us to share insight on the Yardi Senior Living Suite. An end-to-end solution that tracks senior living residents throughout their housing journey, the suite includes Yardi EHR for health care records, numerous offerings from Yardi’s ancillary product line, and continues to expand. Senior living is a rapidly growing segment of the multifamily housing market, and Yardi is developing new and improved technology offerings that cater specifically to this client base. Read on for insight on the Yardi Senior Living Suite. What is your mission on the senior living team? Elliot: Our mission is to help senior living providers provide better care to their residents through software and technology. We aim to streamline both the property management and care services on a platform that is efficient, mobile and adaptable. What does the Yardi Senior Living Suite look like? Elliot: Our greatest strength s our single solution stack. I do not believe any other vendor can take you from the initial contact that starts the resident relationship, all the way through the resident lifecycle. RENTCafe Senior Living can be used to market the communities. Prospect and mass marketing is done in CRM. From there, our clients manage their communities, health care records, medical care and other resident services from a single database. RentCafe Senior Living augments the resident relationship by allowing the resident and family to make payments online and view care related information. Added together, this level of functionality is unique in the market space. Many other technology providers address just one segment of...