{"id":51587,"date":"2025-03-13T09:00:00","date_gmt":"2025-03-13T09:00:00","guid":{"rendered":"https:\/\/www.yardi.co.uk\/?p=17335"},"modified":"2026-03-11T10:51:26","modified_gmt":"2026-03-11T10:51:26","slug":"yardi-europe-product-updates-property-asset-and-investment-management","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/en-gb\/yardi-europe-product-updates-property-asset-and-investment-management\/","title":{"rendered":"Yardi Europe Product Updates Q1 \u2013 Property, Asset and Investment Management\u00a0"},"content":{"rendered":"<p>Discover the latest product updates from the Yardi team for Q1 2025!<\/p>\n<h2 class=\"wp-block-heading\" id=\"h-commercialcafe-tenant-portal\">CommercialCafe (Tenant Portal)<\/h2>\n<p>We&#8217;ve introduced exciting new product updates to CommercialCafe, our solution designed to simplify life for tenants and property managers. With a self-service portal and a mobile app, tenants can easily make lease payments, submit maintenance requests, and access retail sales data online.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-multiple-languages-nbsp\"><strong>Multiple Languages<\/strong>&nbsp;<\/h3>\n<p>CommercialCafe supports multiple languages, including Arabic, Czech, Dutch, German, French, Italian, Portuguese, and Turkish. All email templates can also be translated into these languages, ensuring seamless communication with tenants across different regions.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-custom-surveys-nbsp\"><strong>Custom Surveys<\/strong>&nbsp;<\/h3>\n<p>We\u2019ve added a new custom surveys feature so you can easily gather tenant feedback. You can now create reusable survey templates to streamline tenant engagement across campaigns and communications, whether you&#8217;re measuring tenant satisfaction, gathering feedback on building amenities, or running general surveys. With flexible question types, campaign settings, scheduling options, and robust analytics, you can gather valuable insights \u2013 whether tenants are on the CommercialCafe portal or not.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-enhanced-security-with-mfa-nbsp\"><strong>Enhanced Security with MFA<\/strong>&nbsp;<\/h3>\n<p>Multi-Factor Authentication (MFA) is now available in the Tenant Portal, adding an extra layer of security for users.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-online-payment-support-nbsp\"><strong>Online Payment Support<\/strong>&nbsp;<\/h3>\n<p>We\u2019ve also introduced online payment support, making it easier for tenants to complete rent or other service charges related transactions securely within the portal.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-tenant-contact-status-reports-nbsp\"><strong>Tenant Contact Status Reports<\/strong>&nbsp;<\/h3>\n<p>To enhance reporting capabilities, the new Tenant Contact Status report is now available in CommercialCafe Site Manager. This report allows property managers to track the registration status of individual or multiple contacts based on property, lease type, or lease ID, helping to streamline tenant management.\u202f&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-upload-documents-in-commercialcafe-site-manager-nbsp\"><strong>Upload Documents in CommercialCafe Site Manager<\/strong>&nbsp;<\/h3>\n<p>Property managers can now upload documents in the CommercialCafe Site Manager and make them visible to tenants across all properties in the tenant portal, improving access to critical information.&nbsp;<\/p>\n<p>These updates enhance CommercialCafe\u2019s ability to streamline tenant communication, strengthen security, and improve operational efficiency for both property managers and tenants.<a href=\"#yardi-investor-portal-update\"> <\/a><\/p>\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.yardi.co.uk\/about-us\/request-information\/\">Book Demo CommercialCafe<\/a><\/div>\n<\/div>\n<h2 class=\"wp-block-heading\" id=\"yardi-payment-processing\"><a href=\"#yardi-payment-processing\">Yardi Payment Processing<\/a><\/h2>\n<h3 class=\"wp-block-heading\" id=\"h-apple-pay\"><strong>Apple Pay<\/strong><\/h3>\n<p>Apple Pay is now available as a payment option via Yardi Payment Processing V2 in the UK, EU and Australia.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-pay-by-bank\"><strong>Pay by Bank<\/strong><\/h3>\n<p>We have added support for Pay by Bank in the UK.<\/p>\n<p><strong>Token.io (<a href=\"https:\/\/token.io\/\">https:\/\/token.io\/<\/a>)<\/strong><br \/><a href=\"https:\/\/token.io\/\">Token.io<\/a> is a third-party solution that provides a connection to open banking. We&#8217;re using Token.io to enable clients to connect their banks via Token.io to Voyager for bank reconciliations.<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-advanced-move-in-payments\"><strong>Advanced Move-in Payments<\/strong><\/h3>\n<p>Residents&#8217; move-in monies can now be paid prior to leasing.<\/p>\n<p>For more information, please speak to your regional account manager or <a href=\"https:\/\/www.yardi.co.uk\/about-us\/request-information\/\" target=\"_blank\" rel=\"noreferrer noopener\">reach out to us here<\/a>.<\/p>\n<h2 class=\"wp-block-heading\" id=\"yardi-investor-portal-update\"><a href=\"#yardi-investor-portal-update\">Yardi Investment Manager (Investor Portal)<\/a><\/h2>\n<\/p>\n<p><strong>Improved visibility &amp; control in the investor portal<\/strong>\u202f&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-transaction-charts-nbsp\"><strong>Transaction Charts<\/strong>&nbsp;<\/h3>\n<p>The <a href=\"https:\/\/www.yardiinvestmentsuite.com\/real-estate-investor-portal\/\" target=\"_blank\" rel=\"noreferrer noopener\">Investor Portal<\/a> now includes transaction charts, providing a quick snapshot of transaction types, amounts, investors, and capital balances. These charts are fully configurable by type (e.g., equity, contributions) and period (e.g., monthly, quarterly).\u202f&nbsp;<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/www.yardi.com\/blog\/wp-content\/uploads\/sites\/15\/2025\/03\/EU-Product-Update-Image.jpg\" alt=\"Q1 Yardi Product Updates\" class=\"wp-image-17372\" \/><\/figure>\n<\/div>\n<h3 class=\"wp-block-heading\" id=\"h-full-event-history-nbsp\"><strong>Full Event History<\/strong>&nbsp;<\/h3>\n<p>Users can now access a full event history for document changes, complete with timestamps.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\" id=\"h-enhanced-access-control-nbsp\"><strong>Enhanced Access Control<\/strong>&nbsp;<\/h3>\n<p>We\u2019ve also enhanced access controls, allowing you to configure permissions for portfolio dashboards, documents, and transactions at the user level<a href=\"#yardi-payment-processing\">.&nbsp;<\/a><\/p>\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.yardiinvestmentsuite.com\/en-gb\/book-a-demo\/\">Book Demo Investment Manager<\/a><\/div>\n<\/div>\n<h2 class=\"wp-block-heading\" id=\"h-want-to-learn-more\">Want to learn more?<\/h2>\n<p>For more information on Yardi\u2019s latest product updates, contact your regional account manager or <a href=\"https:\/\/www.yardi.co.uk\/about-us\/request-information\/\" target=\"_blank\" rel=\"noreferrer noopener\">message us here<\/a>.&nbsp;<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover the latest product updates from the Yardi team for Q1 2025!<\/p>\n","protected":false},"author":897,"featured_media":51310,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3463,3387,3424,3386,3421,3478,3408,3485,3467],"tags":[],"class_list":["post-51587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asset-management-en-gb","category-commercial","category-commercialcafe-tenant-portal","category-investment-management","category-investment-manager","category-office","category-payment-processing-for-commercial","category-product-updates","category-retail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v24.6) - 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