{"id":23,"date":"2024-04-17T03:51:52","date_gmt":"2024-04-17T03:51:52","guid":{"rendered":"https:\/\/www.yardi.asia\/?p=303647"},"modified":"2026-08-06T03:16:04","modified_gmt":"2026-08-06T10:16:04","slug":"is-there-a-success-formula-to-help-retail-operators-remake-retail","status":"publish","type":"post","link":"https:\/\/www.yardi.com\/blog\/apac\/is-there-a-success-formula-to-help-retail-operators-remake-retail\/","title":{"rendered":"Is there a success formula to help retail operators remake retail?"},"content":{"rendered":"
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The team at real estate software specialist Yardi think so. According to Yardi\u2019s Senior Director for Asia Pacific, Bernie Devine, six \u2018magic formulas\u2019 can help bricks-and-mortar landlords harness technology, respond to trends and create immersive, unique experiences for customers.<\/p>\n\n\n\n

\u201cIt took a pandemic to show the world what life would be like to shop 100% online \u2013 and we didn\u2019t like it,\u201d Bernie says. <\/p>\n\n\n\n

While customers appreciate the convenience and personalised service of the online experience, the digital landscape \u201clacks the warmth and magic of the mall\u201d. Bernie points to research which finds customers spend 20 minutes browsing instore<\/a>, in comparison to just four minutes online. \u201cCustomers want the best of both worlds and shopping malls can give it to them.\u201d<\/p>\n\n\n\n

How retail leaders harness digital technology to disrupt the shopping status quo is a serious business. But Bernie notes that retail is also \u201cplayful, adventurous, experimental and experiential\u201d, which encouraged Yardi to develop a white paper \u201cthat has a bit of fun too\u201d.<\/p>\n\n\n\n

Six success formulas to remake retail<\/a> is the latest in Yardi\u2019s long-standing thought leadership series. The paper takes a light-hearted look at the trends \u2013 from artificial intelligence to \u2018phygital\u2019 retail \u2013 and suggests ways that retailers can apply these trends \u201cor at least think differently about the future possibilities for their assets\u201d.<\/p>\n\n\n\n

The report also features a powerful collection of case studies to illustrate where the trendlines are pointing. One of those case studies is of Nike’s new Ginza store, which opened in downtown Tokyo in December 2023. The store \u201cbristles with technology\u201d, from shoe diagnostic services to digital screens that display information on group running opportunities.<\/p>\n\n\n\n

Another case study is of beauty retailer Sephora, which has trained 25,000 in-store sales consultants with leading-edge technology to enrich customer visits. One tool uses AI to offer Sephora shoppers selections based on a proprietary dataset of over 10,000 skin tones, for instance.<\/p>\n\n\n\n

\u201cArthur C. Clarke once said that advanced technology is \u2018indistinguishable from magic\u2019 \u2013 and our magic formulas encourage retail leaders to think about how technology can help them wave the wand of transformation over their assets,\u201d Bernie adds.<\/p>\n\n\n\n

\u201cWith the help of rapidly advancing technology, landlords across Asia Pacific are optimising and automating processes. Yardi software produces six million work orders a year, for instance, and we can harness AI to ask questions, analyse data and find better answers for our customers.<\/p>\n\n\n\n

\u201cThis means landlords can spend less time on mundane routine tasks, and more time exploring ideas and innovating, connecting with customers, delivering outstanding experiences and finding their own magic formula to remake retail.\u201d<\/p>\n\n\n\n

Download Six success formulas to remake retail<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

The team at real estate software specialist Yardi think so. According to Yardi\u2019s Senior Director for Asia Pacific, Bernie Devine, six \u2018magic formulas\u2019 can help bricks-and-mortar landlords harness technology, respond to trends and create immersive, unique experiences for customers. \u201cIt took a pandemic to show the world what life would be like to shop 100% […]<\/p>\n","protected":false},"author":3092,"featured_media":58376,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_s2mail":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3774],"tags":[],"class_list":["post-23","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail"],"acf":[],"yoast_head":"\nYardi Blog<\/title>\n<meta name=\"description\" content=\"The team at real estate software specialist Yardi think so. 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