Client Success

Walton Communities

Walton Communities

  • The process of ordering, approving and paying for an item, which previously took up to three weeks, now takes one day with Yardi PAYscan Full Service.

    Jennifer Price, IT Systems Trainer

    The Company

    Walton Communities is a privately held company based in Marietta, Ga. It develops, owns and manages apartment communities throughout metro-Atlanta and Augusta. With a heartfelt mission to serve its residents, Walton Communities is committed to providing exceptional residential, affordable and active adult housing at a great value in a friendly neighborhood environment.

    The Challenge

    Too Much Time and Paperwork

    Previously, staff members from 20 Atlanta-area properties had to transport from 25 to 60 invoices each to the corporate office in Marietta every week. “Along with the money spent on paper, gas and car wear-and-tear, this obligation took our staff members away from leasing and resident service,” said Jennifer Price, IT systems trainer for Walton Communities. “As we moved to grow our portfolio by 50%, we knew the process would become even more cumbersome. We quickly realized that we needed a more efficient invoice processing system.”

    The Solution

    Yardi PAYscan Full Service

    With Yardi PAYscan Full Service, client’s vendors send their invoices to a secure, centralized email or physical lockbox monitored by Yardi. The Yardi team scans and enters the account data, and the invoices show in the client’s Yardi Voyager platform as invoice registers, ready for review, approval and processing as payables. All the client’s site teams have to do is review, add details and approve—without driving anywhere.

    The Story

    Renewed Focus on Core Duties

    With invoice processing off their hands, Walton Communities’ staff members can focus on their core business of leasing, resident service and property maintenance. Yardi PAYscan Full Service adds even more convenience by automatically attaching purchase orders, a major time-saver for maintenance and procurement teams.

    Yardi PAYscan Full Service extends the benefits Walton Communities gains from the Yardi Procure to Pay Suite, an end-to-end procurement, vendor management, invoice processing and payments solution.

    “Leasing and customer service are the core of our business. Yardi PAYscan Full Service lets our staff concentrate on these activities, rather than dealing with invoicing and billing,” Price said. “I recommend Yardi PAYscan Full Service to any property manager who wants to work more efficiently.”

    Walton Communities  logo